About the Author
Steven Shorrock is an interdisciplinary humanistic, systems and design practitioner interested in human work from multiple perspectives.
Chartered Psychologist (CPsychol) & Chartered Ergonomist and Human Factors Specialist (CErgHF)
Monthly Archives: November 2014
I went to Velocity EU 2014 in Barcelona this week – the conference for web operations/WebOps people (around 2000 participants in the US, around half that in Europe). Velocity is a great conference. The schedule is here. I went to talk about life after ‘human error‘, … Continue reading
This is a keynote address from Velocity Europe 2014 in Barcelona on 17 November. I wanted to give a fairly light presentation (it was first slot in the morning!) to summarise some key issues in moving on from a focus … Continue reading
Occupational Overuse Syndrome – Human Error Variant (OOS-HEV) is a condition involving the overuse of the notion of ‘human error’ to explain unwanted events in complex systems. The condition develops as the result of a number of factors such as the desire … Continue reading