About the Author
Steven Shorrock is an interdisciplinary humanistic, systems and design practitioner interested in human work from multiple perspectives.
Chartered Psychologist (CPsychol) & Chartered Ergonomist and Human Factors Specialist (CErgHF)
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Monthly Archives: November 2014
What I learned from Velocity Barcelona 2014: Reflections on Human Factors, Safety and WebOps
I went to Velocity EU 2014 in Barcelona this week – the conference for web operations/WebOps people (around 2000 participants in the US, around half that in Europe). Velocity is a great conference. The schedule is here. I went to talk about life after ‘human error‘, … Continue reading
Posted in Culture, Human Factors/Ergonomics, Safety, systems thinking
Tagged safety, Velocity, WebOps
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Life After ‘Human Error’ – Velocity Europe 2014
This is a keynote address from Velocity Europe 2014 in Barcelona on 17 November. I wanted to give a fairly light presentation (it was first slot in the morning!) to summarise some key issues in moving on from a focus … Continue reading
Posted in Human Factors/Ergonomics, Safety, systems thinking
Tagged blame, carelessness, human error, human factors, safety, safety-I, safety-II, systems thinking
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Occupational Overuse Syndrome – Human Error Variant (OOS-HEV)
Occupational Overuse Syndrome – Human Error Variant (OOS-HEV) is a condition involving the overuse of the notion of ‘human error’ to explain unwanted events in complex systems. The condition develops as the result of a number of factors such as the desire … Continue reading
The safety-fication of everything
Some time ago, I noticed the safety-fication of everything. I noticed that otherwise fairly ordinary words have been co-opted to give a specific safety meaning. Once I noticed this, I couldn’t stop noticing it. So a few months ago, I started to … Continue reading
