About the Author
Steven Shorrock is an interdisciplinary humanistic, systems and design practitioner interested in human work from multiple perspectives.
Chartered Psychologist (CPsychol) & Chartered Ergonomist and Human Factors Specialist (CErgHF)
Monthly Archives: December 2014
Learning systems thinking is best done by doing. Case studies are useful ways to understand some basic principles, and I find that it can be useful to use case studies from other sectors, especially with a mixed audience. Cases that … Continue reading
During my teenage years, I was primarily interested in the arts, not the sciences. I was fascinated by design and language, and how these related to human behaviour and business. I grew up and worked in a wholesale, retail and … Continue reading
Despite the pervasive and controversial nature of the notion of ‘human error’ in academia, industry and society more generally, there is still – after several decades of research – little agreement on what ‘human error’ means. Tom Singleton (1973) stated that, on attempting … Continue reading