Monthly Archives: December 2014
Paramedics under pressure: A case study for systems thinking
Learning systems thinking is best done by doing. Case studies are useful ways to understand some basic principles, and I find that it can be useful to use case studies from other sectors, especially with a mixed audience. Cases that … Continue reading
Posted in Human Factors/Ergonomics, Safety, systems thinking
Tagged case studies, healthcare, safety, systems thinking
3 Comments
The whole picture
During my teenage years, I was primarily interested in the arts, not the sciences. I was fascinated by design and language, and how these related to human behaviour and business. I grew up and worked in a wholesale, retail and … Continue reading
Posted in Human Factors/Ergonomics, Humanistic Psychology, Safety, systems thinking
Tagged advertising, holism, local rationality
1 Comment
‘Human error’: Still undefined after all these years
Despite the pervasive and controversial nature of the notion of ‘human error’ in academia, industry and society more generally, there is still – after several decades of research – little agreement on what ‘human error’ means. Tom Singleton (1973) stated that, on attempting … Continue reading
