Edited Books
Shorrock, S. and Williams, C. (13 December 2016). Human Factors and Ergonomics in Practice: Improving System Performance and Human Well-being in the Real World. CRC Press. [webpage] Available here.
Magazines (Editor-in-Chief)
EUROCONTROL (2022, December) HindSight Magazine. Handling Surprises: Tales of the Unexpected. Issue 34. Brussels: EUROCONTROL. [webpage] (Editor-in-Chief)
EUROCONTROL (2021, December) HindSight Magazine. Digitalisation and Human Performance. Issue 33. Brussels: EUROCONTROL. [webpage] (Editor-in-Chief)
EUROCONTROL (2021, July) HindSight Magazine. The New Reality. Issue 32. Brussels: EUROCONTROL. [webpage] (Editor-in-Chief)
EUROCONTROL (2020) HindSight Magazine. Learning from Everyday Work. Issue 31, December. Brussels: EUROCONTROL. [webpage] (Editor-in-Chief)
EUROCONTROL (2020) HindSight Magazine. Learning Through COVID-19. Issue 31S, December. Brussels: EUROCONTROL. [webpage] (Editor-in-Chief)
EUROCONTROL (2020) HindSight Magazine. Wellbeing. Issue 30, April. Brussels: EUROCONTROL. [webpage] (Editor-in-Chief)
EUROCONTROL (2019) HindSight Magazine. Goal Conflicts and Trade-offs. Issue 29, October. Brussels: EUROCONTROL. [webpage] (Editor-in-Chief)
EUROCONTROL (2018) HindSight Magazine. Change. Issue 28, February. Brussels: EUROCONTROL. [webpage] (Editor-in-Chief)
EUROCONTROL (2018) HindSight Magazine. Competency and Expertise. Issue 27, August. Brussels: EUROCONTROL. [webpage] (Editor-in-Chief)
EUROCONTROL (2017) HindSight Magazine. Safety at the Interfaces: Collaboration at Work. Issue 26, December. Brussels: EUROCONTROL. [webpage] (Editor-in-Chief)
EUROCONTROL (2017) HindSight Magazine. Work-as-Imagined and Work-as-Done. Issue 25, June. Brussels: EUROCONTROL. [webpage] (Editor-in-Chief)
Recent Contributions to Industry White Papers, Reports, Guidance and Manuals
Flight Safety Foundation (2021, July). Learning From All Operations: Expanding the Field of Vision to Improve Aviation Safety. [pdf] (Contributor; Initial Drafting Team Member)
EUROCONTROL (2021). The Future of Safety Culture in European Air Traffic Management – A White Paper. Brussels: EUROCONTROL. Authors: Kirwan, B., Shorrock, S., and Reader, T. [pdf]
International Civil Aviation Organization (2021). Manual on Human Performance (HP) for Regulators. First Edition (Advance unedited). Doc 10151. Montréal: ICAO. [pdf] (Contributor; Human Performance Task Force Member)
Civil Aviation Authority. (2016). CAP 1377. ATM Automation: Guidance on human-technology integration. [pdf] (Contributor)
EUROCONTROL (2014). Systems Thinking for Safety: Ten Principles. A White Paper. Brussels: EUROCONTROL Network Manager, August 2014. Authors: Shorrock. S., Leonhardt, J., Licu, T., Peters, C. [pdf] (Lead author, Editor, Graphic Design)
EUROCONTROL (2013). From Safety-I to Safety-II. A White Paper. Brussels: EUROCONTROL Network Manager, September 2013. Authors: Hollnagel, E., Leonhardt, J., Shorrock. S., Licu, T. [pdf] (Contributor)
EUROCONTROL/FAA (2011). Ensuring Safe Performance in ATC Operations: Observational Safety Survey Approaches. A White Paper. EUROCONTROL/FAA White Paper, July 2011. Author: Shorrock. S. [pdf] (Lead author, Editor)
EUROCONTROL/FAA (2010). Human Performance in Air Traffic Management Safety. A White Paper. EUROCONTROL/FAA White Paper, September 2010. Coordinating authors: Shorrock, S. and Kirwan B. [pdf] (Lead author, Editor)
Products
EUROCONTROL. (2020). Safety Culture Discussion Cards. Edition 2 (multiple languages). Brussels: EUROCONTROL Network Manager. [webpage] (Designer, Developer)
EUROCONTROL. (2015). Safety Learning Cards. Brussels: EUROCONTROL Network Manager. (Designer, Developer)
EUROCONTROL. (2014). Systems Thinking Learning Cards. Brussels: EUROCONTROL Network Manager. [webpage] (Designer, Developer)
EUROCONTROL. (2011). Safety Culture Discussion Cards. Edition 1. (multiple languages)Brussels: EUROCONTROL Network Manager. [webpage] (Designer, Developer)
Oral Evidence
Will the NHS never learn? Follow-up to PHSO report ‘Learning from Mistakes’ on the NHS in England
I provided oral evidence to a Committee meeting Chaired by Sir Bernard Jenkin MP in The Houses of Parliament, London, on Tuesday 8 November 2016.
This Report focuses on the issues arising from the Parliamentary and Health Service Ombudsman’s (PHSO) July 2016 report, ‘Learning from mistakes: An investigation report by the Parliamentary and Health Service Ombudsman into how the NHS in England failed to properly investigate the death of a three-year old child.’ Oral evidence was given in The Houses of Parliament, recorded and broadcast here. The evidence session was transcribed here. The report is available here.
The Williams Review
I provided oral evidence to an evidence hearing Chaired by Sir Norman Williams FRCS FRCP FRCPE FMedSci at De Vere Grand Connaught Rooms, London, on 6 April 2018.
The Williams Review was rapid policy review into gross negligence manslaughter in healthcare was chaired by Professor Sir Norman Williams. The review was set up to make recommendations to support a more just and learning culture in the healthcare system. The report was published on 11 June 2018 and is available here.
Book Chapters
Shorrock, S. (2022). Active imagination at work in healthcare. In Laroche, H., Bieder, C., and Villena-Lopez, J. (Eds.) Managing future challenges for safety: Democratic change, digitalisation and complexity in the 2030s. Springer. [pdf – open access]
Shorrock, S. (2020). The seven foes. In A. Sharman (Ed.), One percent safer. Maverick Eagle Press.
Shorrock, S. (2020). Human factors and ergonomics: Past and present. In G. Rutherford (Ed.), Human factors in paramedic practice. Class professional publishing.
Shorrock, S. and Bowie, P. (2020). Safety culture: theory and practice. In G. Rutherford (Ed.), Human factors in paramedic practice. Class professional publishing.
Shorrock, S.T. (2018-19). Safety research and safety practice: Islands in a common sea. In J-C. Le Coze, (Ed.), Safety research: Evolution, challenges and new directions. CRC Press.
Gantt, R. and Shorrock, S. (2016). Human factors and ergonomics in the media. In Shorrock, S. and Williams, C. (Eds.). Human Factors and Ergonomics in Practice: Improving System Performance and Human Well-being in the Real World. CRC Press.
Williams, C. and Shorrock, S. (2016). HF/E practitioner roles. In Shorrock, S. and Williams, C. (Eds.). Human Factors and Ergonomics in Practice: Improving System Performance and Human Well-being in the Real World. CRC Press.
Shorrock, S. and Williams, C. (2016). HF/E practitioner contexts. In Shorrock, S. and Williams, C. (Eds.). Human Factors and Ergonomics in Practice: Improving System Performance and Human Well-being in the Real World CRC Press.
Chung, A.Z.Q., Williamson, A. and Shorrock, S. (2016). Integrating research into practice in HF/E. In Shorrock, S. and Williams, C. (Eds.). Human Factors and Ergonomics in Practice: Improving System Performance and Human Well-being in the Real World. CRC Press.
Kirwan, B. and Shorrock, S.T. (2014). A view from elsewhere: safety culture in European air traffic management. In P. Waterson (Ed.), Patient Safety Culture: Theory, Methods and Application. Ashgate.
Shorrock, S.T. (2009). Errors of memory in air traffic control. In R. Key Dismukes (Ed.), Human error in aviation. Ashgate, Aldershot.
Shorrock, S.T. (2006) Technique for the retrospective and predictive analysis of human error (TRACEr and TRACEr-lite). In W. Karwowski(Ed.) International Encyclopedia of Ergonomics and Human Factors (2nd Edition). London: Taylor and Francis, pp. 3384-3389.
Shorrock, S.T. and Straeter, O. (2006) Managing system disturbances: human factors issues. In W. Karwowski (Ed.) International Encyclopedia of Ergonomics and Human Factors (2nd Edition). London: Taylor and Francis.
Shorrock, S.T. and Woldring, M. (2006) The Human Factors Case: A framework for human factor integration. In W. Karwowski (Ed.) International Encyclopedia of Ergonomics and Human Factors (2nd Edition). London: Taylor and Francis.
Shorrock, S.T., Kirwan, B. and Smith, E. (2005) Performance prediction in air traffic management: applying human error analysis approaches to new concepts. In B. Kirwan, M.D. Rodgers, D. Schaeffer (Eds.), Human Factors Impacts in Air Traffic Management. Aldershot, UK: Ashgate.
Kirwan, B., Shorrock, S.T. Scaife, R. and Fearnside, P. (2005) Reducing separation in the open flight information region: insights into a human factors safety case. In B. Kirwan, M.D. Rodgers, D. Schaeffer (Eds.), Human Factors Impacts in Air Traffic Management. Aldershot, UK: Ashgate.
Industry Magazines and Websites
Shorrock, S. (2022, October). Staying in control. The Controller. IFATCA. [website]
Shorrock, S. (2022). Hope for human factors in healthcare. Patient Safety Report, p. 16. http://www.patientsafetydatabase.com
Shorrock, S. (2021, December). Digitalisation at sea: All hands on deck. HindSight, 33, Digitalisation and Human Performance. Brussels: EUROCONTROL. [pdf]
Shorrock, S. (2021, December). We need to talk about engineering. HindSight, 33, Digitalisation and Human Performance. Brussels: EUROCONTROL. [pdf]
Shorrock, S. (2021, July). Navigating the new reality. HindSight, 32, The New Reality. Brussels: EUROCONTROL. [pdf]
Bunjevac, C. & Shorrock, S. (2021, July). Online teaching and facilitation: Lessons from experience. HindSight, 32, The New Reality. Brussels: EUROCONTROL. [pdf]
Shorrock, S. (2021, July). A global aeromedical perspective on the new reality, an interview with ICAO’s Ansa Jordaan. HindSight, 32, The New Reality. Brussels: EUROCONTROL. [pdf]
Joseph, S. & Shorrock, S. (2021, July). Adjusting to major life changes. HindSight, 32, The New Reality. Brussels: EUROCONTROL. [pdf]
Shorrock, S. (2020, December). Why learn from everyday work. HindSight, 31, Learning from everyday work. Brussels: EUROCONTROL. [pdf]
Shorrock, S. (2020, December). Learning in the heat of the moment, an interview with Sabrina Cohen-Hatton. HindSight, 31, Learning from everyday work. Brussels: EUROCONTROL. [pdf]
Shorrock, S. (2020, December). Learning from everyday work in aviation: lessons in a time of COVID. HindSight, 31S, COVID-19. Brussels: EUROCONTROL. [pdf]
Shorrock, S. (2020, December). Learning from everyday work in healthcare: lessons in a time of COVID. HindSight, 31S, COVID-19. Brussels: EUROCONTROL. [pdf]
Shorrock, S. (2020). Can we talk about mental wellbeing? HindSight, 30, Wellbeing, April. Brussels. [pdf]
Shorrock, S. (2020). Learning from behaviour change psychology: a conversation with Nick Godbehere. HindSight, 30, Wellbeing, April. Brussels. [pdf]
Shorrock, S. (2019). The reality of goal conflicts and trade-offs. HindSight, 29, Goal conflicts and trade-offs, October. Brussels. [pdf]
Shorrock, S. (2019). QF32: how it went right. An interview with Captain Richard de Crespigny. HindSight, 29, Goal conflicts and trade-offs, October. Brussels. [pdf]
Shorrock, S. (2019). Decision-making at work: QF32 and you. HindSight, 29, Goal conflicts and trade-offs, October. Brussels. [pdf]
Shorrock, S. (2019). The ABCD of Community. Safeguard Magazine, January-February 2019. [pdf]
Shorrock, S. (2019). A desk is a dangerous place from which to watch the world. HindSight, 28, Change, February. Brussels. [pdf]
Shorrock, S. (2019). The curious incident of the runway incursion in the night-time. HindSight, 28, Change, February. Brussels. [pdf]
Shorrock, S. (2019). Learning from psychology and psychotherapy: a conversation with David Murphy. HindSight, 28, Change, February. Brussels. [pdf]
Shorrock, S. (2018). Vive la compétence! HindSight, 27, Competence and expertise, August. Brussels. [pdf]
Shorrock, S. (2018). Competency and moral dilemmas: “What would you do?” HindSight, 27, Competence and expertise, August. Brussels. [pdf]
Shorrock, S. (2018). Expertise in elite professional golfers: An interview with Lee Crombleholme. HindSight, 27, Competence and expertise, August. Brussels. [pdf]
Shorrock, S. (2018). Design for humans. Safeguard Magazine, January-February 2018. [pdf]
Shorrock, S. and Sharples, S. (2018). Giving guidance to government. The Ergonomist, No. 568, Nov-Dec 2018.
Shorrock, S. (2017). Learning from communities. A conversation with Cormac Russell. HindSight, 26, Winter 2017. Brussels. [pdf]
Shorrock, S. (2017). Editorial. Bonding and bridging: Expanding who ‘we’ are. HindSight, 26, Winter 2017, 6-7. Brussels. [pdf]
Shorrock, S. (2017). The blame game. Safeguard Magazine, May-June 2017. [pdf]
Shorrock, S. (2017). A plot twist at the Oscars. HindSight, 25, Summer, 67-70. Brussels: EUROCONTROL.[pdf]
Shorrock, S. (2017). Editorial: Greetings! HindSight, 25, Summer, 5. Brussels: EUROCONTROL. [pdf]
Shorrock, S. (2017). Editorial: Invitation, participation, connection. HindSight, 25, Summer, 6-7. Brussels: EUROCONTROL. [pdf]
Shorrock, S. (2015). Fit for purpose? Questions about alarm system design from theory and practice. Hindsight, 22. Brussels: EUROCONTROL. [pdf]
Shorrock, S. (2015) The quantified self in a complex system: A systems perspective on mental workload. Hindsight, 21. Brussels: EUROCONTROL. [pdf]
Shorrock, S. (2015). Is human error the handicap of human factors? A discussion among human factors specialists. The Ergonomist, April, 8-9.
Shorrock, S. (2015). Top management commitment to human factors in air traffic management. The Ergonomist, August, 16-18.
Shorrock, S. (2014). Invited post: If it weren’t for the people. O’Reilly Radar. [website]
Shorrock, S. (2014) If it weren’t for the people. Hindsight, 20, 60-62. [pdf]
Shorrock, S. (2014) If it weren’t for the people. O’Reilly Radar. [website]
Shorrock, S. (2013) Human error: The handicap of human factors, safety and justice. Hindsight, 18, 32-37. [pdf]
Shorrock, S. and Licu, T. (2013) Target Culture: Lessons in unintended consequences. Hindsight, 17, 10-16. [pdf]
Shorrock, S. (2012). Safety culture in your hands. The Controller: Journal of Air Traffic Control, April 2012. [pdf]
Shorrock, S. (2011). Breaks from operational duty. Hindsight 13, 68-69. [pdf]
Shorrock, S.T. and Chung, A. (2010). Human factors research and practice Part 1: Surveying the gap. The Ergonomist, February, 4-5.
Shorrock, S.T. and Chung, A. (2010). Human factors research and practice Part 2: Bridging the gap. The Ergonomist, March, 4-5.
Shorrock, S.T. and Chung, A. (2010). Human factors research and practice Part 3: Crossing the bridge. The Ergonomist, April, 6-7.
Shorrock, S.T. and Chung, A. (2010). The research-practice relationship in human factors and ergonomics: An international survey of practitioners (translated by V. Hermans). Tijdschrift voor Ergonomie, 35(1), 18-20.
Shorrock, S. and Murphy, D (2008). Empathy: a humanistic take on human factors. The Ergonomist, October, 10-11. [pdf]
Shorrock, S., Young, M. , and Faulkner, J. (2006). Seeking and finding organizational accident causes: Comments on the Swiss cheese model. TP 185 – Aviation SafetyLetter, Issue 2. Ottawa, Canada: Transport Canada.
Shorrock, S.,Young, M., and Faulkner, J. (2005). Who moved my (Swiss) cheese? Aircraft and Aerospace, January-February, 31-33.
Shorrock, S. (2005). ‘Regulation – How is the public to be protected?’, Psychologist, vol. 18, pp. 402 – 402
Jones, H., Shorrock, S., Bull, P. and Hallett, D. (2003). Assessing human involvements in chemical manufacturing: a human factors toolkit. Loss Prevention Bulletin, 172, 18-24. [pdf]
Shorrock, S.T. (2002). The two-fold path to human error analysis: TRACEr lite retrospection and prediction. Safety Systems (Newsletter of the Safety-Critical Systems Club), 12 (1), September 2002. [pdf]
Edited Conference Proceedings
Sharples, S., Shorrock, S. and Waterson, P. (2015) Contemporary Ergonomics and Human Factors 2015. London: Taylor and Francis. [webpage]
Sharples, S. and Shorrock, S. (2014) Contemporary Ergonomics and Human Factors 2014. London: Taylor and Francis. [webpage]
Journal Articles
Read, G. J. M., Shorrock, S., Salmon, P. M., Walker, G. H. (2021). State of science: Evolving perspectives on ‘human error’. Ergonomics, 64, 1091-1114. 10.1080/00140139.2021.1953615
McNab, D., McKay, J., Shorrock, S., Luty, S., and Bowie, P. (2020). Development and application of ‘systems thinking’ principles for quality improvement. BMJ Open Quality 2020;9:e000714. 10.1136/bmjoq-2019-000714
Tear, M. J. and Reader, T. W. and Shorrock, S. and Kirwan, B. (2018) Safety culture and power: interactions between perceptions of safety culture, organisational hierarchy, and national culture. Safety Science, 10.1016/j.ssci.2018.10.014
Moppett, I.K. and Shorrock, S.T. (2017). Working out wrong site blocks. Anaesthesia. DOI: 10.1111/anae.14167.
Shorrock, S. and Williams, C. (2016). Human factors & ergonomics methods in practice: Three fundamental constraints. Theoretical Issues in Ergonomics Science, 17, 5-6. DOI: 10.1080/1463922X.2016.1155240.
Noort, M.C., Reader, T.W., Shorrock, S.T. and Kirwan, B. (2016). The relationship between national culture and safety culture: implications for international safety culture assessments. Journal of Occupational and Organizational Psychology. DOI: 10.1111/joop.12139. [pdf]
Reader, T.W., Noort, M.C., Shorrock, S.T. and Kirwan, B. (2015) Safety san frontières: an international safety culture model. Risk Analysis: An International Journal, 35 (5), 770-789. ISSN 1539-6924. [pdf]
Chung, A.Z.Q., Williamson, A. and Shorrock, S.T. (2014). What do human factors and ergonomics professionals value in research publications? Re-examining the Research-Practice Gap. Ergonomics, 57 (4), 490-502. [pdf]
Chung, A.Z.Q. and Shorrock, S.T. (2011). The research-practice relationship in ergonomics and human factors – surveying and bridging the gap. Ergonomics, 54 (5), 413-429. [pdf]
Chung, A.Z.Q., Williamson, A. and Shorrock, S.T. (2011). What makes scientific journal articles appeal to human factors and ergonomics professionals? Ergonomics Australia – HFESA 2011 Conference Edition, 2011 11:36. [pdf]
Olsen, N.S. and Shorrock, S.T. (2010). Evaluation of the HFACS-ADF safety classification system: Inter-coder consensus and intra-coder consistency. Accident Analysis & Prevention, 42 (2), 437-444. [pdf]
Shorrock, S.T. and Isaac, A. (2010). Mental imagery in air traffic control. International Journal of Aviation Psychology, 20 (4), 309-324. [pdf]
Shorrock, S.T. (2007). Errors of perception in air traffic control. Safety Science, 45, 890-904. [pdf]
Shorrock, S.T. and Straeter, O. (2006). A framework for managing system disturbances and insights from air traffic management. Ergonomics, 49 (12-13), 1326-1344. DOI:10.1080/00140130600612812. [pdf]
Shorrock, S.T. (2005). Errors of memory in air traffic control. Safety Science, 43, 571-588. [pdf]
Gordon, R., Shorrock, S.T., Pozzi, S. and Boschiero, A. (2005) Predicting and simulating human errors using the airborne separation assurance system procedure. Human Factors and Aerospace Safety, 5(1), 43-60.Shorrock, S.T. (2005) TRACEr and TRACEr-lite: bridging the gap between incident investigation and performance prediction. Safety and Reliability, 25 (2), 62-81.
Shorrock, S.T. (2004). Errors of memory in air traffic control. Australian Journal of Psychology, 56 (Supplement), 222-222.
Straeter, O., Voller, L., Low, I. & Shorrock, S. (2003). Solutions for human automation partnership in European air traffic management. IEA 2003. Korea.
Shorrock, S.T. and Kirwan, B. (2002) Development and application of a human error identification tool for air traffic control. Applied Ergonomics, 33, 319-336. [pdf]
Isaac, A., Shorrock, S.T. and Kirwan, B. (2002) Human error in European air traffic management: the HERA Project. Reliability Engineering and System Safety, 75(2), 257-272. [pdf]
Shorrock, S.T., Kirwan, B., MacKendrick, H. and Kennedy, R. (2001) Assessing human error in air traffic management systems design: Methodological issues. Le Travail Humain, 64(3), 269-289.
Tools
Shorrock, S.T. Technique for the Retrospective and predictive Analysis of Cognitive Error (full version). [xls]
Shorrock, S.T. Technique for the Retrospective and predictive Analysis of Cognitive Error (lite version) [xls]
Shorrock, S.T., Woldring, M. and Hughes, G. (2004). The Human Factors Case: Guidance for Human Factors Integration. EUROCONTROL EATMP Report HRS/HSP-003-GUI-01 Edition 1. Brussels: EUROCONTROL. 27 August 2004. [pdf]
Isaac, A., Shorrock, S.T., Kennedy, R., Kirwan, B., Anderson, H. and Bove, T. (2003). The Human Error in ATM Technique (HERA-JANUS). EUROCONTROL EATMP Report HRS/HSP-002-REP-03 Edition 1. Brussels: EUROCONTROL. 21 February 2003.
Shorrock, S.T. (2004). Recovery from Automation Failure Tool (RAFT). Tool to accompany Shorrock, S.T. & Straeter, O. (2004). Managing System Disturbances in ATM: Background and Contextual Framework. EUROCONTROL EATMP Report HRS/HSP-005-REP-06 Edition 1. Brussels: EUROCONTROL. 31 August 2004. [xls]
Shorrock, S.T. and Sträter, O. (2004). Managing System Disturbances in ATM: Background and Contextual Framework. EUROCONTROL EATMP Report HRS/HSP-005-REP-06 Edition 1. Brussels: EUROCONTROL. 31 August 2004. [pdf]
Published Conference Proceedings
Shorrock, S.T. (2015). Is safety culture still a thing? In S. Sharples, S. Shorrock & P. Waterson (Eds.), Contemporary Ergonomics and Human Factors 2015. London: Taylor and Francis, presented at International Conference on Contemporary Ergonomics and Human Factors 2015, Daventry; United Kingdom, 13-16 April 2015.
Jenkins, D.P., Shorrock, S.T. & Chung, A.Z.Q. (2013). Promoting collaboration Bridging the gap: Should there be more collaboration between researchers and practitioners? In M. Anderson (Ed.), Contemporary Ergonomics and Human Factors 2013. London: Taylor and Francis, presented at International Conference on Contemporary Ergonomics and Human Factors 2013, Cambridge; United Kingdom, 15 – 18 April 2013.
Chung, A.Z.Q., Williamson, A.M. & Shorrock, S.T. (2013) What makes scientific journal articles appeal to human factors professionals? In M. Anderson (Ed.), Contemporary Ergonomics and Human Factors 2013. London: Taylor and Francis, pp. 423 – 430, presented at International Conference on Contemporary Ergonomics and Human Factors 2013, Cambridge; United Kingdom, 15 – 18 April 2013.
Shorrock, S.T. (2012). Safety culture in your hands: Discussion cards for understanding and improving safety culture. In M. Anderson (Ed.), Contemporary Ergonomics and Human Factors 2012. London: Taylor and Francis, pp. 321-328.
Shorrock, S.T., Mearns, K., Liang, C., and Kirwan, B. (2011). Developing a safety culture questionnaire for European air traffic management: learning from experience. In M. Anderson (Ed.), Contemporary Ergonomics and Human Factors 2011. London: Taylor and Francis.
Kilner, A., Shorrock, S.T., Kirwan, B., Licu, T. (2011). Safety culture – a pan-European perspective. In M. Anderson (Ed.), Contemporary Ergonomics and Human Factors 2011. London: Taylor and Francis.
Kirwan, B., Kilner, A. and Shorrock, S.T. (2011). Making safety culture recommendations that work. In M. Anderson (Ed.), Contemporary Ergonomics and Human Factors 2011. London: Taylor and Francis.
Shorrock, S. T. & Chung, A. Z. Q. (2010). Mind the gap: Research and practice in ergonomics and human factors. In M. Anderson (Ed.), Contemporary ergonomics and human factors 2010 (pp. 63-71). London: Taylor and Francis.
Olsen, N.S. and Shorrock, S.T. (2010). Reliability of the HFACS-ADF safety classification system. In M. Anderson (Ed.), Contemporary ergonomics and human factors 2010 (pp. 135-143). London: Taylor and Francis.
Clark, S.O., Shorrock, S.T. and Turley, N. (2008). Human factors safety assurance for changing ATM systems. In F. Redmill and T. Anderson (Eds.), Improvements in System Safety. London: Springer.
Shorrock, S.T. and Isaac, A.. (2007). Mental imagery in air traffic control. In P.D. Bust (Ed.), Contemporary Ergonomics 2007. London: Taylor and Francis, pp. 35-40.
Shorrock, S.T. and Murphy, D.J. (2007). The role of empathy in ergonomics consulting. In P.D. Bust (Ed.), Contemporary Ergonomics 2007. London: Taylor and Francis, pp. 107-112. [pdf]
Shorrock, S.T. and Murphy, D.J.(2005). The ergonomist as a skilled helper. In P. Bust and P.T. McCabe (Eds.), Contemporary Ergonomics 2005. London: Taylor and Francis, 168-172.
Young, M.S., Shorrock, S.T. and Faulkner, J.P.E.(2005). Taste preferences of transport safety investigators: Who doesn’t like Swiss cheese? In P. Bust and P.T. McCabe (Eds.), Contemporary Ergonomics 2005. London: Taylor and Francis.
Jones, H., Shorrock, S.T., Bull, P. and Hallett, D. (2003). Assessing human involvements in chemical manufacturing: a human factors toolkit. In M.F. Pantony (Ed.), Hazards XVII – Process Safety – Fulfilling our Responsibilities. The Institution of Chemical Engineers.
Shorrock, S.T. and Scaife, R. (2001) Evaluation of an alarm management system for an ATC centre. In D. Harris (Ed.) Engineering Psychology and Cognitive Ergonomics: Volume Five – Aerospace and Transportation Systems. Aldershot, UK: Ashgate.
Kennedy, R., Jones, H., Shorrock, S. and Kirwan, B. (2000) A HAZOP analysis of a future ATM system. In P.T. McCabe, M.A. Hanson and S.A. Robertson, Contemporary Ergonomics 2000. London: Taylor and Francis.
Shorrock, S.T. and Kirwan, B. (1999) TRACEr: A technique for the retrospective of cognitive errors in ATM. In D. Harris (Ed.) Engineering Psychology and Cognitive Ergonomics: Volume Three – Transportation Systems, Medical Ergonomics and Flight Training. Aldershot, UK: Ashgate.
Selected Publicly Available and Peer-reviewed Reports
Shorrock, S.T. and Sträter, O. (2004). Managing System Disturbances in ATM: Background and Contextual Framework. EUROCONTROL EATMP Report HRS/HSP-005-REP-06 Edition 1. Brussels: EUROCONTROL. 31 August 2004. [pdf]
Shorrock, S.T., Woldring, M. and Hughes, G. (2004). The Human Factors Case: Guidance for Human Factors Integration. EUROCONTROL EATMP Report HRS/HSP-003-GUI-01 Edition 1. Brussels: EUROCONTROL. 27 August 2004.
Shorrock, S.T. (2003). Individual and Group Approaches to Human Error Identification. EEC Note 08/03. Bretigny sur Orge, France: EUROCONTROL. July 2003.
Isaac, A., Shorrock, S.T., Kennedy, R., Kirwan, B., Anderson, H. and Bove, T. (2003). The Human Error in ATM Technique (HERA-JANUS). EUROCONTROL EATMP Report HRS/HSP-002-REP-03 Edition 1. Brussels: EUROCONTROL. 21 February 2003.
Isaac, A., Shorrock, S.T., Kennedy, R., Kirwan, B., Anderson, H. and Bove, T. (2002). Short Report on Human Performance Models and Taxonomies of Human Error in ATM (HERA). EUROCONTROL EATMP Report HRS/HSP-002-REP-03 Edition 1. Brussels: EUROCONTROL. 26 April 2002.
Isaac, A., Shorrock, S.T., Kennedy, R., Kirwan, B., Anderson, H. and Bove, T. (2002). Technical Review of Human Performance Models and Taxonomies of Human Error in ATM (HERA). EUROCONTROL EATMP Report HRS/HSP-002-REP-03 Edition 1. Brussels: EUROCONTROL. 26 April 2002.
Commercial reports for various clients for industry clients (aviation, rail, chemical processing, energy), government departments, and international agencies.
Book Reviews Published in Journals
Shorrock, S. (2011). Book review of ‘Martinussen, M. and Hunter, D.R. (2010). Aviation Psychology and Human Factors’, Ergonomics, 54 (10), pages 983-984. DOI:10.1080/00140139.2011.623874.
Shorrock, S. (2007). Book review of ‘Hollnagel, E. (2004). Barriers and Accident Prevention. Aldershot: Ashgate’. Ergonomics, 50 (6), 961-962. DOI:10.1080/00140130600971077.
Shorrock, S.T. (2005). Book review of ‘Endsley, M.R., Bolte, B. and Jones, D.G. (2003). Designing for Situation Awareness: an Approach to User-centered Design’. Ergonomics, 48 (8), 1062-1063.
Shorrock, S.T. (2005). Book review of ‘Davies, J., Ross, A., Wallace, B. and Wright, L. (2003). Safety Management: A Qualitative Systems Approach. London: Taylor and Francis’. Ergonomics, 48 (1), 98-99.
Shorrock, S.T. (2004). Book review of ‘Sarter, N.B. and Amelberti, R. (2000) Cognitive Engineering in the Aviation Domain, Lawrence Erlbaum Associates, Mahwah, NJ’. Ergonomics, 47 (1), 115-118.
Shorrock, S.T. (2003). Book review of ‘Noyes, J. and Bransby, M. (2001) People in Control: Human Factors in Control Room Design. London: Institution of Electrical Engineers. Ergonomics, 47 (3), 360-362.
Shorrock, S.T. (2003). Book review of ‘Reese, C.D. (2001) Accident/Incident Prevention Techniques, Taylor and Francis. Ergonomics, 46 (5), 531-542.
Shorrock, S.T. (2002). Book review of ‘Phillips, C.A. (2000) Human Factors Engineering, John Wiley’. Ergonomics, 45 (2), 164-165.
Shorrock, S.T. (2002). Book review of ‘Reese, C.D. (2001) Accident/Incident Prevention Techniques, Taylor and Francis. Ergonomics Abstracts, 34 (1&2).
Shorrock, S.T. (2001). Book review of ‘Shepherd, A. (2001) Hierarchical Task Analysis, Taylor and Francis’. Ergonomics Abstracts, 33 (4).
Shorrock, S.T. (2001). Book review of ‘Phillips, C.A. (2000) Human Factors Engineering, John Wiley’. Ergonomics Abstracts, 33 (3).
Shorrock, S.T. (2001). Book review of ‘Markopoulos, P. and Johnson, P. (1998) Design, Specification and Verification of Interactive Systems ‘98: Proceedings of the Eurographics Workshop in Abingdon, UK, June 3-5, 1998’. Springer-Verlag. Ergonomics Abstracts, 33 (1).
Book Endorsements
Asset Based Community Development (ABCD): Looking Back to Look Forward.
, S. & Cognitive engineering and safety organization in air traffic management. CRC Press. [webpage]
Dekker, S. (2014). The field guide to understanding ‘human error’. Ashgate. [webpage]
Humanistic Systems 