Books & Articles

Edited Books

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Shorrock, S. and Williams, C. (13 December 2016). Human Factors and Ergonomics in Practice: Improving System Performance and Human Well-being in the Real World. CRC Press.  [webpage] Available for pre-order here.

Sharples, S., Shorrock, S. and Waterson, P. (2015) Contemporary Ergonomics and Human Factors2015. London: Taylor and Francis. [webpage]

Sharples, S. and Shorrock, S. (2014) Contemporary Ergonomics and Human Factors 2014. London: Taylor and Francis. [webpage]

Recent Industry White Papers/Reports

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CAA. (2016). CAP 1377. ATM Automation: Guidance on human-technology integration. [pdf] (Contributor)

EUROCONTROL (2014). Systems Thinking for Safety: Ten Principles. A White Paper. Brussels: EUROCONTROL Network Manager, August 2014. Authors: Shorrock. S., Leonhardt, J., Licu, T., Peters, C. [pdf] (Lead author)

EUROCONTROL (2013). From Safety-I to Safety-II. A White Paper. Brussels: EUROCONTROL Network Manager, September 2013. Authors: Hollnagel, E., Leonhardt, J., Shorrock. S., Licu, T. [pdf] (Contributor)

EUROCONTROL/FAA (2011). Ensuring Safe Performance in ATC Operations: Observational Safety Survey Approaches. A White Paper. EUROCONTROL/FAA White Paper, July 2011. Author:  Shorrock. S. [pdf] (Author)

EUROCONTROL/FAA (2010). Human Performance in Air Traffic Management Safety. A White Paper. EUROCONTROL/FAA White Paper, September 2010. Coordinating authors: Shorrock, S. and Kirwan B. [pdf]  (Lead author)

Magazines (Editor)

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EUROCONTROL (2017) HindSight Magazine. Issue 25, Summer. [pdf]

Products

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EUROCONTROL. (2015). Safety Learning Cards. Brussels: EUROCONTROL Network Manager. [webpage] Designer, Developer.

EUROCONTROL. (2014). Systems Thinking Learning Cards. Brussels: EUROCONTROL Network Manager. Designer, Developer.

EUROCONTROL. (2013). Safety Culture Discussion Cards. Brussels: EUROCONTROL Network Manager. [webpage] Designer, Developer.

Evidence

Public Administration and Constitutional Affairs Committee. Subject: PHSO: Learning from Mistakes, Witnesses: Dr Steve Shorrock, European Safety Culture, Programme Leader, and Scott Morrish, father of late Sam Morrish and Member of Healthcare Safety Investigation Branch Expert Advisory Group. Tuesday 8 November 2016 Meeting started at 10.04am, ended 12.47pm

Podcasts

Nash, C. (2017). Steven Shorrock on the Myth of Human Error. O’Reilly. https://www.oreilly.com/ideas/steven-shorrock-on-the-myth-of-human-error

Industry Magazines and Websites

Shorrock, S. (2017). The blame game. Safeguard Magazine, May-June 2017. [pdf]

Shorrock, S. (2017).  A plot twist at the Oscars. HindSight, 25, Summer, 67-70. [pdf]

Shorrock, S. (2017). Editorial: Greetings!. HindSight, 25, Summer, 5. [pdf]

Shorrock, S. (2017).  Editorial: Invitation, participation, connection. HindSight, 25, Summer, 6-7. [pdf]

Shorrock, S. (2015). Fit for purpose? Questions about alarm system design from theory and practice. Hindsight, 22.

Shorrock, S. (2015) The quantified self in a complex system: A systems perspective on mental workload. Hindsight, 21. [pdf]

Shorrock, S. (2015). Is human error the handicap of human factors? A discussion among human factors specialists. The Ergonomist, April, 8-9.

Shorrock, S. (2014). Invited post: If it weren’t for the people. O’Reilly Radar. http://radar.oreilly.com/2014/11/if-it-werent-for-the-people.html

Shorrock, S. (2014) If it weren’t for the people. Hindsight, 20, 60-62. [pdf]

Shorrock, S. (2014) If it weren’t for the people. O’Reilly Radar. [website]

Shorrock, S. (2013) Human error: The handicap of human factors, safety and justice. Hindsight, 18, 32-37. [pdf]

Shorrock, S. and Licu, T. (2013) Target Culture: Lessons in unintended consequences. Hindsight, 17, 10-16. [pdf]

Shorrock, S. (2012). Safety culture in your hands. The Controller: Journal of Air Traffic Control, April 2012. [pdf]

Shorrock, S. (2011). Breaks from operational duty. Hindsight 13, 68-69. [pdf]

Jones, H., Shorrock, S., Bull, P. and Hallett, D. (2003). Assessing human involvements in chemical manufacturing: a human factors toolkit. Loss Prevention Bulletin, 172, 18-24. [pdf]

Shorrock, S.T. (2002). The two-fold path to human error analysis: TRACEr lite retrospection and prediction. Safety Systems (Newsletter of the Safety-Critical Systems Club), 12 (1), September 2002.

Journal Articles

Shorrock, S. and Williams, C. (2016). Human factors & ergonomics methods in practice: Three fundamental constraints. Theoretical Issues in Ergonomics Science, 17.5-6. DOI: 10.1080/1463922X.2016.1155240.

Noort, M.C., Reader, T.W., Shorrock, S.T. and Kirwan, B. (2016). The relationship between national culture and safety culture: implications for international safety culture assessments. Journal of Occupational and Organizational Psychology. DOI: 10.1111/joop.12139. [pdf]

Reader, T.W., Noort, M.C., Shorrock, S.T. and Kirwan, B. (2015) Safety san frontières: an international safety culture model. Risk Analysis: An International Journal, 35 (5), 770-789. ISSN 1539-6924. [pdf]

Chung, A.Z.Q., Williamson, A. and Shorrock, S.T. (2014). What do human factors and ergonomics professionals value in research publications? Re-examining the Research-Practice Gap. Ergonomics, 57 (4), 490-502. [pdf]

Chung, A.Z.Q. and Shorrock, S.T. (2011). The research-practice relationship in ergonomics and human factors – surveying and bridging the gap. Ergonomics, 54 (5), 413-429. [pdf]

Chung, A.Z.Q., Williamson, A. and Shorrock, S.T. (2011). What makes scientific journal articles appeal to human factors and ergonomics professionals? Ergonomics Australia – HFESA 2011 Conference Edition, 2011 11:36. [pdf]

Olsen, N.S. and Shorrock, S.T. (2010). Evaluation of the HFACS-ADF safety classification system: Inter-coder consensus and intra-coder consistency. Accident Analysis & Prevention, 42 (2), 437-444. [pdf]

Shorrock, S.T. and Isaac, A. (2010). Mental imagery in air traffic control. International Journal of Aviation Psychology, 20 (4), 309-324. [pdf]

Shorrock, S.T. (2007). Errors of perception in air traffic control. Safety Science, 45, 890-904. [pdf]

Shorrock, S.T. and Straeter, O. (2006). A framework for managing system disturbances and insights from air traffic management. Ergonomics, 49 (12-13), 1326-1344. DOI:10.1080/00140130600612812. [pdf]

Shorrock, S.T. (2005). Errors of memory in air traffic control. Safety Science, 43, 571-588. [pdf]

Gordon, R., Shorrock, S.T., Pozzi, S. and Boschiero, A. (2005) Predicting and simulating human errors using the airborne separation assurance system procedure. Human Factors and Aerospace Safety, 5(1), 43-60.Shorrock, S.T. (2005) TRACEr and TRACEr-lite: bridging the gap between incident investigation and performance prediction. Safety and Reliability, 25 (2), 62-81.

Shorrock, S.T. (2004). Errors of memory in air traffic control. Australian Journal of Psychology, 56 (Supplement), 222-222.

Shorrock, S.T. and Kirwan, B. (2002) Development and application of a human error identification tool for air traffic control. Applied Ergonomics, 33, 319-336. [pdf]

Isaac, A., Shorrock, S.T. and Kirwan, B. (2002) Human error in European air traffic management: the HERA Project. Reliability Engineering and System Safety, 75(2), 257-272. [pdf]

Shorrock, S.T., Kirwan, B., MacKendrick, H. and Kennedy, R. (2001) Assessing human error in air traffic management systems design: Methodological issues. Le Travail Humain, 64(3), 269-289.

Book Chapters

Gantt, R. and Shorrock, S. (2016). Human factors and ergonomics in the media. In Shorrock, S. and Williams, C. (Eds.). Human Factors and Ergonomics in Practice: Improving System Performance and Human Well-being in the Real World. CRC Press.

Williams, C. and Shorrock, S. (2016).HF/E practitioner roles. In Shorrock, S. and Williams, C. (Eds.). Human Factors and Ergonomics in Practice: Improving System Performance and Human Well-being in the Real World. CRC Press.

Shorrock, S. and Williams, C. (2016). HF/E practitioner contexts. In Shorrock, S. and Williams, C. (Eds.). Human Factors and Ergonomics in Practice: Improving System Performance and Human Well-being in the Real World CRC Press.

Chung, A.Z.Q., Williamson, A. and Shorrock, S. (2016). Integrating research into practice in HF/E. In Shorrock, S. and Williams, C. (Eds.). Human Factors and Ergonomics in Practice: Improving System Performance and Human Well-being in the Real World. CRC Press.

* Shorrock, S.T. (2015). Is safety culture still a thing? In S. Sharples, S. Shorrock & P. Waterson (Eds.), Contemporary Ergonomics and Human Factors 2015. London: Taylor and Francis, presented at International Conference on Contemporary Ergonomics and Human Factors 2015, Daventry; United Kingdom, 13-16 April 2015.

Kirwan, B. and Shorrock, S.T. (2014). A view from elsewhere: safety culture in European air traffic management. In P. Waterson (Ed.), Patient Safety Culture: Theory, Methods and Application. Ashgate.

* Jenkins, D.P., Shorrock, S.T. & Chung, A.Z.Q. (2013). Promoting collaboration Bridging the gap: Should there be more collaboration between researchers and practitioners? In M. Anderson (Ed.), Contemporary Ergonomics and Human Factors 2013. London: Taylor and Francis, presented at International Conference on Contemporary Ergonomics and Human Factors 2013, Cambridge; United Kingdom, 15 – 18 April 2013.

* Chung, A.Z.Q., Williamson, A.M. & Shorrock, S.T. (2013) What makes scientific journal articles appeal to human factors professionals? In M. Anderson (Ed.), Contemporary Ergonomics and Human Factors 2013. London: Taylor and Francis, pp. 423 – 430, presented at International Conference on Contemporary Ergonomics and Human Factors 2013, Cambridge; United Kingdom, 15 – 18 April 2013.

* Shorrock, S.T. (2012). Safety culture in your hands: Discussion cards for  understanding and improving safety culture. In M. Anderson (Ed.), Contemporary Ergonomics and Human Factors 2012. London: Taylor and Francis, pp. 321-328.

* Shorrock, S.T., Mearns, K., Liang, C., and Kirwan, B. (2011). Developing a safety culture questionnaire for European air traffic management: learning from experience. In M. Anderson (Ed.), Contemporary Ergonomics and Human Factors 2011. London: Taylor and Francis.

* Kilner, A., Shorrock, S.T., Kirwan, B., Licu, T. (2011). Safety culture – a pan-European perspective. In M. Anderson (Ed.), Contemporary Ergonomics and Human Factors 2011. London: Taylor and Francis.

* Kirwan, B., Kilner, A. and Shorrock, S.T. (2011). Making safety culture recommendations that work. In M. Anderson (Ed.), Contemporary Ergonomics and Human Factors 2011. London: Taylor and Francis.

* Shorrock, S. T. & Chung, A. Z. Q. (2010). Mind the gap: Research and practice in ergonomics and human factors. In M. Anderson (Ed.), Contemporary ergonomics and human factors 2010 (pp. 63-71). London: Taylor and Francis.

* Olsen, N.S. and Shorrock, S.T. (2010). Reliability of the HFACS-ADF safety classification system. In M. Anderson (Ed.), Contemporary ergonomics and human factors 2010 (pp. 135-143). London: Taylor and Francis.

Shorrock, S.T. (2009). Errors of memory in air traffic control. In R. Key Dismukes (Ed.), Human error in aviation. Ashgate, Aldershot.

* Clark, S.O., Shorrock, S.T. and Turley, N. (2008). Human factors safety assurance for changing ATM systems. In F. Redmill and T. Anderson (Eds.), Improvements in System Safety. London: Springer.

*Shorrock, S.T. and Isaac, A.. (2007). Mental imagery in air traffic control. In P.D. Bust (Ed.), Contemporary Ergonomics 2007. London: Taylor and Francis, pp. 35-40.

*Shorrock, S.T. and Murphy, D.J. (2007). The role of empathy in ergonomics consulting. In P.D. Bust (Ed.), Contemporary Ergonomics 2007. London: Taylor and Francis, pp. 107-112. [pdf]

Shorrock, S.T. (2006) Technique for the retrospective and predictive analysis of human error (TRACEr and TRACEr-lite). In W. Karwowski(Ed.) International Encyclopedia of Ergonomics and Human Factors (2nd Edition). London: Taylor and Francis, pp. 3384-3389.

Shorrock, S.T. and Straeter, O. (2006) Managing system disturbances: human factors issues. In W. Karwowski (Ed.) International Encyclopedia of Ergonomics and Human Factors (2nd Edition). London: Taylor and Francis.

Shorrock, S.T. and Woldring, M. (2006) The Human Factors Case: A framework for human factor integration. In W. Karwowski (Ed.) International Encyclopedia of Ergonomics and Human Factors (2nd Edition). London: Taylor and Francis.

Shorrock, S.T., Kirwan, B. and Smith, E. (2005) Performance prediction in air traffic management: applying human error analysis approaches to new concepts. In B. Kirwan, M.D. Rodgers, D. Schaeffer (Eds.), Human Factors Impacts in Air Traffic Management. Aldershot, UK: Ashgate.

Kirwan, B., Shorrock, S.T. Scaife, R. and Fearnside, P. (2005) Reducing separation in the open flight information region: insights into a human factors safety case. In B. Kirwan, M.D. Rodgers, D. Schaeffer (Eds.), Human Factors Impacts in Air Traffic Management. Aldershot, UK: Ashgate.

* Shorrock, S.T. and Murphy, D.J.(2005). The ergonomist as a skilled helper. In P. Bust and P.T. McCabe (Eds.), Contemporary Ergonomics 2005. London: Taylor and Francis, 168-172.

* Young, M.S., Shorrock, S.T. and Faulkner, J.P.E.(2005). Taste preferences of transport safety investigators: Who doesn’t like Swiss cheese? In P. Bust and P.T. McCabe (Eds.), Contemporary Ergonomics 2005. London: Taylor and Francis.

* Jones, H., Shorrock, S.T., Bull, P. and Hallett, D. (2003). Assessing human involvements in chemical manufacturing: a human factors toolkit. In M.F. Pantony (Ed.), Hazards XVII – Process Safety – Fulfilling our Responsibilities. The Institution of Chemical Engineers.

* Shorrock, S.T. and Scaife, R. (2001) Evaluation of an alarm management system for an ATC centre. In D. Harris (Ed.) Engineering Psychology and Cognitive Ergonomics: Volume Five – Aerospace and Transportation Systems. Aldershot, UK: Ashgate.

* Kennedy, R., Jones, H., Shorrock, S. and Kirwan, B. (2000) A HAZOP analysis of a future ATM system. In P.T. McCabe, M.A. Hanson and S.A. Robertson, Contemporary Ergonomics 2000. London: Taylor and Francis.

* Shorrock, S.T. and Kirwan, B. (1999) TRACEr: A technique for the retrospective of cognitive errors in ATM. In D. Harris (Ed.) Engineering Psychology and Cognitive Ergonomics: Volume Three – Transportation Systems, Medical Ergonomics and Flight Training. Aldershot, UK: Ashgate.

* = published conference proceedings

Selected Publicly Available and Peer-reviewed Reports

Shorrock, S.T. and Sträter, O. (2004). Managing System Disturbances in ATM: Background and Contextual Framework. EUROCONTROL EATMP Report HRS/HSP-005-REP-06 Edition 1. Brussels: EUROCONTROL. 31 August 2004. [pdf]

Shorrock, S.T., Woldring, M. and Hughes, G. (2004). The Human Factors Case: Guidance for Human Factors Integration. EUROCONTROL EATMP Report HRS/HSP-003-GUI-01 Edition 1. Brussels: EUROCONTROL. 27 August 2004.

Shorrock, S.T. (2003). Individual and Group Approaches to Human Error Identification. EEC Note 08/03. Bretigny sur Orge, France: EUROCONTROL. July 2003.

Isaac, A., Shorrock, S.T., Kennedy, R., Kirwan, B., Anderson, H. and Bove, T. (2003). The Human Error in ATM Technique (HERA-JANUS). EUROCONTROL EATMP Report HRS/HSP-002-REP-03 Edition 1. Brussels: EUROCONTROL. 21 February 2003.

Isaac, A., Shorrock, S.T., Kennedy, R., Kirwan, B., Anderson, H. and Bove, T. (2002). Short Report on Human Performance Models and Taxonomies of Human Error in ATM (HERA). EUROCONTROL EATMP Report HRS/HSP-002-REP-03 Edition 1. Brussels: EUROCONTROL. 26 April 2002.

Isaac, A., Shorrock, S.T., Kennedy, R., Kirwan, B., Anderson, H. and Bove, T. (2002). Technical Review of Human Performance Models and Taxonomies of Human Error in ATM (HERA). EUROCONTROL EATMP Report HRS/HSP-002-REP-03 Edition 1. Brussels: EUROCONTROL. 26 April 2002.

Commercial reports for various clients for industry clients (aviation, rail, chemical processing, energy), government departments, and international agencies.

Society Magazines

Shorrock, S. (2015). Top management commitment to human factors in air traffic management. The Ergonomist, August, 16-18.

Shorrock, S.T. and Chung, A. (2010). Human factors research and practice Part 1: Surveying the gap. The Ergonomist, February, 4-5.

Shorrock, S.T. and Chung, A. (2010). Human factors research and practice Part 2: Bridging the gap. The Ergonomist, March, 4-5.

Shorrock, S.T. and Chung, A. (2010). Human factors research and practice Part 3: Crossing the bridge. The Ergonomist, April, 6-7.

Shorrock, S.T. and Chung, A. (2010). The research-practice relationship in human factors and ergonomics: An international survey of practitioners (translated by V. Hermans). Tijdschrift voor Ergonomie, 35(1), 18-20.

Shorrock, S. and Murphy, D (2008). Empathy: a humanistic take on human factors. The Ergonomist, October, 10-11. [pdf]

Shorrock, S., Young, M. , and Faulkner, J. (2006). Seeking and finding organizational accident causes: Comments on the Swiss cheese model. TP 185 – Aviation SafetyLetter, Issue 2. Ottawa, Canada: Transport Canada.

Shorrock, S.,Young, M., and Faulkner, J. (2005). Who moved my (Swiss) cheese? Aircraft and Aerospace, January-February, 31-33.

Shorrock, S. (2005). ‘Regulation – How is the public to be protected?’, Psychologist, vol. 18, pp. 402 – 402

Book Reviews Published in Journals

Shorrock, S. (2011). Book review of ‘Martinussen, M. and Hunter, D.R. (2010). Aviation Psychology and Human Factors’, Ergonomics, 54 (10), pages 983-984. DOI:10.1080/00140139.2011.623874.

Shorrock, S. (2007). Book review of ‘Hollnagel, E. (2004). Barriers and Accident Prevention. Aldershot: Ashgate’. Ergonomics, 50 (6), 961-962. DOI:10.1080/00140130600971077.

Shorrock, S.T. (2005). Book review of ‘Endsley, M.R., Bolte, B. and Jones, D.G. (2003). Designing for Situation Awareness: an Approach to User-centered Design’. Ergonomics, 48 (8), 1062-1063.

Shorrock, S.T. (2005). Book review of ‘Davies, J., Ross, A., Wallace, B. and Wright, L. (2003). Safety Management: A Qualitative Systems Approach. London: Taylor and Francis’. Ergonomics, 48 (1), 98-99.

Shorrock, S.T. (2004). Book review of ‘Sarter, N.B. and Amelberti, R. (2000) Cognitive Engineering in the Aviation Domain, Lawrence Erlbaum Associates, Mahwah, NJ’. Ergonomics, 47 (1), 115-118.

Shorrock, S.T. (2003). Book review of ‘Noyes, J. and Bransby, M. (2001) People in Control: Human Factors in Control Room Design. London: Institution of Electrical Engineers. Ergonomics, 47 (3), 360-362.

Shorrock, S.T. (2003). Book review of ‘Reese, C.D. (2001) Accident/Incident Prevention Techniques, Taylor and Francis. Ergonomics, 46 (5), 531-542.

Shorrock, S.T. (2002). Book review of ‘Phillips, C.A. (2000) Human Factors Engineering, John Wiley’. Ergonomics, 45 (2), 164-165.

Shorrock, S.T. (2002). Book review of ‘Reese, C.D. (2001) Accident/Incident Prevention Techniques, Taylor and Francis. Ergonomics Abstracts, 34 (1&2).

Shorrock, S.T. (2001). Book review of ‘Shepherd, A. (2001) Hierarchical Task Analysis, Taylor and Francis’. Ergonomics Abstracts, 33 (4).

Shorrock, S.T. (2001). Book review of ‘Phillips, C.A. (2000) Human Factors Engineering, John Wiley’. Ergonomics Abstracts, 33 (3).

Shorrock, S.T. (2001). Book review of ‘Markopoulos, P. and Johnson, P. (1998) Design, Specification and Verification of Interactive Systems ‘98: Proceedings of the Eurographics Workshop in Abingdon, UK, June 3-5, 1998’. Springer-Verlag. Ergonomics Abstracts, 33 (1).

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