Understanding and intervention for system performance and human wellbeing is rooted – to some extent – in four kinds of thinking. In this short series, I outline these. This post concerns Systems Thinking.
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“When you put a limit on a measure, if that measure relates to efficiency, the limit will be used as a target.”
This is the fourth in a series of posts on different ‘kinds’ of human factors, as understood both within and outside the discipline and profession of human factors and ergonomics itself. This post explores a fourth kind of human factors: Socio-technical system interaction.
There has been much talk in recent years about ‘never events’ and ‘zero harm’, similar to talk in the safety community about ‘zero accidents’. It sounds obvious: no one would want an accident. And we all wish that serious harm would not result from accidents. But as expressed and implemented top-down, never/zero is problematic for many reasons. In this post, I shall outline just a few, as I see them.
This article summarises a EUROCONTROL Network Manager White Paper called Systems Thinking for Safety: Ten…
Learning systems thinking is best done by doing. Case studies are useful ways to understand…
During my teenage years, I was primarily interested in the arts, not the sciences. I…
In Kurt Vonnegut’s dystopian novel ‘Player Piano’, automation has replaced most human labour. Anything that…
By Steven Shorrock & Tony Licu The text in this article first appeared in HindSight…
Something I have been thinking about for a while is the way that we look…