Tag Archives: management

Human Factors at The Fringe: My Eyes Went Dark

Written and directed by Matthew Wilkinson. A thrilling modern tragedy about a Russian architect driven to revenge after losing his family in a plane crash. Cal MacAninch and Thusitha Jayasundera give electrifying performances in this searing new play about the … Continue reading

Posted in Human Factors/Ergonomics, Safety, systems thinking | Tagged , , , , , , , , , | 7 Comments

Never/zero thinking

There has been much talk in recent years about ‘never events’ and ‘zero harm’, similar to talk in the safety community about ‘zero accidents’. It sounds obvious: no one would want an accident. And we all wish that serious harm would not result from accidents. But as expressed and implemented top-down, never/zero is problematic for many reasons. In this post, I shall outline just a few, as I see them. Continue reading

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If it weren’t for the managers…

“If only it weren’t for the managers, the goddamned managers, always getting tangled up in the system. If it weren’t for them, the world would be a systems thinker’s paradise.” In a previous post, an article for an issue of HindSight magazine on … Continue reading

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Recovery from Command-and-Control: A Twelve-Step Program

Most of us in democratic countries would hate to see the rise authoritarianism. When we hear about authoritarian regimes around the world, we feel lucky not to live there. We know that people do not thrive under authoritarianism, where high levels of … Continue reading

Posted in systems thinking | Tagged , , , | 8 Comments