About the Author
Steven Shorrock is an interdisciplinary humanistic, systems and design practitioner interested in human work from multiple perspectives.
Chartered Psychologist (CPsychol) & Chartered Ergonomist and Human Factors Specialist (CErgHF)
Now available (usually £27-£37)
Tag Archives: management
Human Factors at the Fringe: BaseCamp
A legendary rivalry: one mountain and two climbers seeking to be the best. We join them at basecamp as they prepare for the challenges of the ascent. Invited into separate tents to join just one of the two climbers, audiences … Continue reading
Human Factors at The Fringe: My Eyes Went Dark
Written and directed by Matthew Wilkinson. A thrilling modern tragedy about a Russian architect driven to revenge after losing his family in a plane crash. Cal MacAninch and Thusitha Jayasundera give electrifying performances in this searing new play about the … Continue reading
Posted in Human Factors/Ergonomics, Safety, systems thinking
Tagged accidents, art, blame, human error, human factors, just culture, management, safety, systems thinking, theatre
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Never/zero thinking
There has been much talk in recent years about ‘never events’ and ‘zero harm’, similar to talk in the safety community about ‘zero accidents’. It sounds obvious: no one would want an accident. And we all wish that serious harm would not result from accidents. But as expressed and implemented top-down, never/zero is problematic for many reasons. In this post, I shall outline just a few, as I see them. Continue reading
Posted in Human Factors/Ergonomics, Safety, systems thinking
Tagged accidents, blame, human error, human factors, just culture, management, never events, safety, safety-I, safety-II, systems thinking, targets, zero harm
9 Comments
If it weren’t for the managers…
“If only it weren’t for the managers, the goddamned managers, always getting tangled up in the system. If it weren’t for them, the world would be a systems thinker’s paradise.” In a previous post, an article for an issue of HindSight magazine on … Continue reading
Posted in Culture, Humanistic Psychology, systems thinking
Tagged local rationality, management, managers, systems thinking
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Recovery from Command-and-Control: A Twelve-Step Program
Most of us in democratic countries would hate to see the rise authoritarianism. When we hear about authoritarian regimes around the world, we feel lucky not to live there. We know that people do not thrive under authoritarianism, where high levels of … Continue reading
Posted in systems thinking
Tagged command and control, Humanistic psychology, management, systems thinking
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