Invisible Worlds: Celtic Folklore for Living with Chronic Conditions and Dynamic Disability

They live among you. They appear in the ordinary, everyday world, then disappear, and move through…

Set Taxonomies to Neutral

Twenty years ago, I completed my PhD on human factors in air traffic control. Part…

Why Is It Just So Difficult? Barriers to ‘Just Culture’ in the Real World

This article is a reproduction of an article published in HindSight magazine issue 35 in September 2023 (all issues available…

Who Are We to Judge? From Work-as-Done to Work-as-Judged

This article is a reproduction of the Editorial published in HindSight magazine issue 35 in September 2023 (all issues…

Twenty Five Years: Reflections on the Practice of Improving Work

In this post, I reflect on what I learned since graduating and have found to be most important to practice in the design and improvement of work.

‘Human error’ in the Headlines: Press Reporting on Virgin Galactic

Again, a familiar smoke pattern has emerged from the ashes of a high-profile accident. The…

The Safety-fication of Everything

Some time ago, I noticed the safety-fication of everything. I noticed that otherwise fairly ordinary words…

Déformation Professionnelle: How Profession Distorts Perspective

So, what do you do? If you work in a health and safety role, there…