Future Events
Shorrock, S. (2024, April). Masterclass: Talking about safety culture using discussion cards. CIEHF Annual Conference.
Shorrock, S. (2024, June). Safety-II in Practice. Lund University, Lund, Sweden.
Podcasts and Video-recorded Talks
Shorrock, S. (2023, 9 November). Just Culture…Revisited. Lessons Learned from HindSight. EUROCONTROL Webinar. [webpage]
Embracing Differences (2023, 3 November). Ep 79: The other side of human performance: Discussion with Nippin Anand, Embracing Differences. [webpage | Spotify | YouTube]
Shorrock, S. (2023, 6 October). Systems approach to safety. Improving Quality of Women’s Health Care. The Royal College of Obstetricians and Gynaecologists (RCOG). Online. [webpage]
West Midlands Academic Health and Science Network. (2023). Exploring Healthcare Human Factors. Leveraging Experiences from Transportation to Improve Care. All Systems Ergo, with Fran Ives. S1 E1. [webpage | Spotify]
Shorrock, S. (2023). Reflections on the practice of Human Factors. EUROCONTROL Webinar. [webpage]
Shorrock, S. (2023). Invited speaker. Ghana air traffic controllers’ association. Technical webinar: Health and wellbeing of aviation professionals. 17 March. [webpage]
1202 – The Human Factors Podcast (2023, 30 January). Reflections on human factors applications – an interview with Steven Shorrock. [webpage|YouTube|Apple Podcasts|Spotify]
Shorrock, S. (2022, 16 November). Invited keynote: Learning from everyday work. 2022 Virtual Human & Organizational Performance Summit. National Safety Council, online, US. [webpage]
Shorrock, S. (2022, 6-8 November). Invited keynote: We need to talk about trauma. Association for Simulated Practice in Healthcare – ASPiH Conference 2022: All things being equitable. Diversity, inclusivity and simulation, 6-8 November, Birmingham, UK. [webpage]
Shorrock, S. (2022, 13 October). Invited speaker: We need to talk about mental health: PTSD and me. EUROCONTROL-ENAIRE European CISM Conference. Critical Incident Stress Management in Europe: Building the Future. ENAIRE and EUROCONTROL, 13-14 October 2022, Madrid (and online – free). [webpage | recordings and slides]
Shorrock, S. (2022, 5 October). Invited keynote: We need to talk about engineering work. Lean Agile Scotland. 5-7 October, Edinburgh, UK. [webpage]
Embracing Differences (2022). Ep 54: Why teaching is not learning: Discussion with Nippin Anand, Embracing Differences. [webpage]
Embracing Differences (2022, 21 January). Is just culture desirable for learning [Panel discussion hosted by Nippin Anand]. Embracing Differences. [YouTube]
Shorrock, S. (2021, 8 December). Resilience: Setting the Scene. EUROCONTROL/CANSO Global Resilience Summit. EUROCONTROL, Brussels. [YouTube | webpage]
Shorrock, S. (2021, 27 September). Navigating the new reality: Understanding and improving human work. EUROCONTROL-ENAIRE Human Factor Days. [YouTube, starts 34m30s | webpage]
Hugo Ribeiro – Segurança Diferente (2021, 3 May). Learning from normal work with Steven Shorrock. [YouTube]
The Interesting Health & Safety Podcast (2021, 4 February). Learning from work as done – with Steven Shorrock. [Spotify]
Shorrock, S. (2021, 1 February). Theory and Direction. Sharing Complexity and System Safety Thinking for Airlines. British Airline Pilots Association – BALPA. 1-2 February 2021 – online 00:25:45 – 01:02:36. [webpage]
Embracing Differences. (2021, 6 January) Safety reporting systems: Insights from Steven Shorrock. [Spotify]
Shorrock, S. (2020, 27 October). Mind your mindset. The psychology of judgement for the judiciary. Just culture across industries. EUROCONTROL. Online. [YouTube]
EEAST General Broadcast (2020, 26 October). Podcast: Complex systems and safety. East of England Ambulance Service. [Spotify / Apple Podcasts]
Shorrock, S. (2019, 3 July). Invited Keynote: The fallacies of work-as-imagined. Patent Safety Congress, Manchester, UK. [YouTube]
Shorrock, S.T. (2017, 22 December). Invited talk. Planes, trains and envelopes. Lessons for healthcare. Trent simulation and clinical skills centre. Nottingham University Hospital Trust. [YouTube]
Nash, C. (2017). Podcast: Steven Shorrock on the myth of human error. O’Reilly Security Podcast. [OReilly]
Greater Than Code (2018). Episode 088: The Safety 2 Dance with Steven Shorrock. [Spotify / Apple Podcasts / website]
Shorrock, S. (2016). Invited keynote: Work-as-imagined and Work-as-Done: Mind the Gap. Velocity Europe, Amsterdam, 7-9 November. [OReilly]
Shorrock, S. (2014). Invited keynote: Life after ‘human error’. Velocity EU 2014, Barcelona, November. [YouTube]
Safety-II in Practice
2022, Edinburgh [details and slides]
Video Tutorials
Seven Samurai [YouTube]
System Maps [YouTube]
ActorMaps [YouTube]
Influence Diagrams [YouTube]
Other Talks
Shorrock, S. (2023, 28 September). Day of Integrity Safety-II Q&A. Zwolle.
Shorrock, S. (2023, 19 September). Why does healthcare not look like other safety critical industries and what does it need to do to catch up? Patient Safety Congress. Manchester, UK. [webpage]
Shorrock, S. (2023, 19 September). Being prepared to be surprised: Handling the unexpected. Patient Safety Congress. Manchester, UK. [webpage]
Shorrock, S. (2023, 15 September). Who are you to judge? EUROCONTROL Just Culture Conference, Vienna, Austria.
Shorrock, S. (2023, 5 September). Talking about Work-as-Disclosed. Scottish Speak Up Conference, Edinburgh, UK. [webpage]
Shorrock, S. (2023). Invited keynote. Clinical Human Factors Group. 16 May. Online.
Shorrock, S. (2022, 11 October). Invited speaker: Understanding and improving the reality of human work. Consultants/SAS Doctors CPD Event. South London and Maudsley NHS Foundation Trust. London. [webpage]
Shorrock, S. (2022, 9 September). Challenges and Opportunities for Safety-II and Resilience Engineering. 5th International Workshop on “Safety-II in Practice”: Towards a Unified Approach to all Operations. September 7-9, 2022, Edinburgh, Scotland (and online). [webpage]
Shorrock, S. and other Scientific Committee members (2022, 7 September). Turorial. 5th International Workshop on “Safety-II in Practice”: Towards a Unified Approach to all Operations. September 7-9, 2022, Edinburgh, Scotland (and online). [webpage]
Shorrock, S. (2022, 11 January). Blogging and magazine writing for safety. HSIB Investigation Education Seminar. Online.
Shorrock, S. (2021, 8 December). Resilience: Setting the Scene. EUROCONTROL/CANSO Global Resilience Summit. EUROCONTROL, Brussels. [YouTube | webpage]
Shorrock, S. (2021, 16 November). The fallacies of work-as-imagined and how to explore work-as-done (20 min). National Patient Safety Specialists Meeting. NHS England and NHS Improvement. Online.
Shorrock, S. (2021, 16 November). Understanding and improving the reality of human work (40m). NHS Lothian Leadership Conference.
Shorrock, S. (2021). Co-organiser: 4th International workshop on Safety-II in Practice; Towards a unified approach to all operations. September 21-23, 2021 – online. [webpage]
Shorrock, S. (2021, June). Invited Keynote: So what should we do? Challenges for resilience engineering and safety-II in practice. Joint initiative – 15th Conference on Naturalistic Decision Making and 9th Symposium on Resilience Engineering. 21-24th June 2021. [slides]
Shorrock, S. (2021). Co-organiser: 3rd International workshop on Safety-II in Practice. 14-15 June, 2020 – online. [webpage]
Shorrock, S. (2020). Topical workshop: Looking back to look forward: Institutional and personal experience of Safety-II in practice. International workshop on Safety-II in Practice. 14-15 June, 2020 – online. [webpage]
Shorrock, S. (2020). Learning teams and everyday work. Flight Safety Foundation Webinar: Learning from All Operations, 29-30 September 2020. [webpage]
Shorrock, S. (2019). Invited talk: The fallacies of work-as-imagined. Fourth African Symposium on Human Factors and Aviation Safety (ASHFAS2019) and Fourteenth Ergonomics Society of South Africa Conference (ESSA2019) “Bridging the gap between human factors/ergonomics theory and practice”, 27th to 29th August 2019, Durban, South Africa. [webpage]
Shorrock, S. (2019). Invited HF Stream Chair. Patent Safety Congress, 3 July, Manchester, UK. [webpage]
Shorrock, S. (2019). Procedures and the varieties of human work. EUROCONTROL Safety Forum. 4-5 June, Brussels, Belgium. [webpage]
Shorrock, S. (2019). Invited workshop: A toolkit for better safety conversations. Safeguard National Health and Safety Conference. 30 May 2019, Aukland, New Zealand. [webpage]
Shorrock, S. (2019). Invited talk: Whose Work is it Anyway? Safeguard National Health and Safety Conference, 28 May 2019, Aukland, New Zealand. [webpage]
Shorrock, S. (2018). Invited talk: Whose Work is it Anyway? EUROCONTROL and European Agency for the Railways Just Culture & Judiciary Conference. October 2018, Budapest, Romania.
Shorrock, S. (2018). Invited talk: Whose Work is it Anyway? QANTAS Safety Conference. 24 October 2018, Sydney, Australia.
Shorrock, S. (2018). Invited keynote: The varieties and archetypes of human work. European Association for Aviation Psychology. 24-28 September 2018, Dubrovnik, Croatia. [webpage]
Shorrock, S. (2018). Invited keynote: Safety-II and the varieties and archetypes of human work. Civil Aviation Authority of Singapore Aviation Safety Forum: Transforming Aviation Safety Management – Enabling the Industry. Crowne Plaza Changi Airport, Singapore, 14 September 2018. [webpage]
Shorrock, S. (2018). Invited panel member: Human factors and just culture: Patient Safety Congress. Manchester Central, 9-10 July 2018. [webpage]
Shorrock, S. (2018). The varieties and archetypes of human work. Safety-II in Practice – First International Workshop. Cardiff University, Cardiff, UK, 14-15 June 2018.
Co-organiser: 2nd International workshop on Safety-II in Practice. 14-15 June 2018 – Cardiff, UK. [webpage]
Shorrock, S. (2018). Invited talk: Round table on Safety Practice. St George’s University Hospital, London. 25 April 2018.
Shorrock, S. (2018). Invited talk: Whose work is it anyway? High performing teams conference. The Philosophical Breakfast Club. The University of Exeter. 26-27 April 2018.
Shorrock, S. (2018). Invited talk: ‘Whose work is it anyway?’ Thinking about work and healthcare safety. Human Factors & Ergonomics Healthcare Masterclass (CIEHF and CHFG). 9 May 2018 Birmingham Medical School, University of Birmingham.
Shorrock, S.T. (2017). Invited talk : Safety and human factors for MRI. British Association of MR Radiographers annual conference. 7 October 2017, Golden Jubilee Conference centre/Beardmore Hotel, Glasgow.
Shorrock, S. (2017). Invited talk: Understanding and learning from failure. Trainee Day: Leadership and Management. Intensive Care Society, London, 2 June 2017.
Shorrock, S. (2016). Invited talk: Safety Culture in another domain: air traffic control. European Railways Association. Human Factors Network Seminar, Brussels, November 2016.
Tear, M.J., Reader, T.W., Shorrock, S., Kirwan, B. (2017). Divergent perceptions of safety culture between occupational groups: the role of national culture. Proceedings of the Human Factors and Ergonomics Society Annual Meeting, SAGE Publications, 60, 1, 1622-1626. [Presented by Morgan Tear]
Shorrock, S. (2016). Invited talk: Return of the seven samurai: Systems thinking for change. Human factors methodologies in healthcare (Invited talk). ASPiH and CIEHF event, Glasgow, 29 September.
Shorrock, S. (2016). Invited talk: Work-as-imagined and Work-as-done. Surgical Science and Practice Programme: Teamwork and Communication module. University of Oxford, Oxford, 3-17 June 2016.
Shorrock, S. (2016). Invited talk: Return of the seven samurai: Systems thinking for change. Entry Point North Seminar on Management of Change (Invited plenary). Malmö, Sweden, 25-26 May 2016. [webpage]
Shorrock, S. and Williams, C. (2016). Invited keynote: Broadbent Lecture: HF/E in Practice: Adjusting to a messy world (Invited plenary). Ergonomics and Human Factors 2016. Chartered Institute of Ergonomics and Human Factors. Daventry, UK, 19-21 April 2016. [webpage]
Tear, M.J., Reader, T.W., Shorrock, S. and Kirwan, B. (2016). Divergent perceptions of safety culture between occupational groups the role of national culture. Proceedings of the Human Factors and Ergonomics Society Annual Meeting September 2016, 60(1), 1622-1626. [Presented by Morgan Tear]
Shorrock, S. (2015). Invited talk: Just culture: Understanding operational needs, Entry Point North Just Culture Seminar 2015. Budapest, Hungary, 27-28 October 2015. [webpage]
Shorrock, S. (2015). Invited keynote: European Air Traffic Management: A High Reliability Industry. Association for Simulated Practice in Healthcare. Brighton, UK, 3-5 November 2015.
Shorrock, S. (2015). Invited talk: “Cultures of safety: Understanding real work”. Safety Symposium 2015 – Safety in Air Traffic Control, London 15-16 September 2051. [webpage]
Shorrock, S. (2015). Is safety culture still a thing? Workshop at Ergonomics and Human Factors 2015, April 2015, Daventry, UK.
Shorrock, S. & Young, M. (2015). Safety-I, Safety-II and Human Factors? Workshop at Ergonomics and Human Factors 2015, April 2015, Daventry, UK.
Shorrock, S. (2014). Invited session: Practical safety culture. European Association for Aviation Psychology. 7th International Summer School on Aviation Psychology, Graz, Austria, 6 July 2015. [webpage]
Shorrock, S. (2014). Systems thinking for safety: Ten principles. EUROCONTROL Safety, Human Performance and Systems Conference, October 2014.
Shorrock, S. (2014). Is ‘human error’ the handicap of human factors? Workshop at Ergonomics and Human Factors 2014, April 2014.
Chung, A. Z. Q., Williamson, A., Shorrock, S.T. (2011). What makes scientific journal articles appeal to Human Factors and Ergonomics professionals? Paper presented at the HFESA 47th Annual Conference, Sydney, Australia. [Presented by Amy Chung]
Chung, A. Z. Q. and Shorrock, S.T. (2010). Mind the gap: Research and practice in human factors / ergonomics. Paper presented at the 9th International Symposium of the Australian Aviation Psychology Association, April 19-22, Sydney, Australia. [Presented by Amy Chung]
Shorrock, S.T., Springall, L. and Dolan, A. (2007). The realities of human risk assessment: Lessons learned from the application of HERTES to the new Heathrow control tower. Paper presented to the Eurocontrol Annual Safety R&D Seminar, Rome, 24-26 October. [pdf]
Shorrock, S.T. (2006). Invited lecture: Performance variability in air traffic management. Safety and Reliability Society. Whiteley, Hampshire, 17 October 2006.
Shorrock, S. (2005) Invited lecture: Human error in air traffic control: A psychological perspective. Australian Institute of Navigation. Sydney, October 2005.
Shorrock, S.T. (2005). Invited lecture: Human error in air traffic control. Royal Aeronautical Society, Sydney, 23 February 2005.
Shorrock, S.T. (2004). Errors of memory in air traffic control. Proceedings of the 39th Australian Psychological Society Annual Conference, Sydney, 29 September to 2 October, pp. 259-263. (Abstract in: Australian Journal of Psychology, 56 (Supplement), 222-222.)
Shorrock, S.T. and Straeter, O. (2004) Managing system disturbances in air traffic management: elaboration of a conceptual framework. Proceedings of the 40th Conference of the Human Factors and Ergonomics Society of Australia and 7th Conference of the Pan Pacific Council on Occupational Ergonomics. Cairns, Australia, August 2004.
Gordon, R., Shorrock, S.T., Pozzi, S., and Boschiero, A. (2004). Using human error analysis to help to focus safety analysis in ATM simulations: ASAS Separation. Ergonomics for a Biz-E world. Proceedings of the 40th Conference of the Human Factors and Ergonomics Society of Australia and 7th Conference of the Pan Pacific Council on Occupational Ergonomics. Cairns, Australia, August 2004.
Sträter, O., Voller, L., Low, I. and Shorrock, S.T. (2003). Solutions for human-automation partnership and European air traffic management. IEA 2003, Seoul, Korea.
Woldring, M. and Shorrock, S.T. (2003). Stalking HFI in the wild: The human factors case in European air traffic management. Proceedings of IEE People in Control 2003.
Shorrock, S.T., Kirwan, B. and Smith, E. (2003). Individual and group approaches to human error prediction – a tale of three systems. IBC Conference on Preventing Human Errors and Violations, London, 27-28 February, 2003.
Shorrock, S.T. (2002). Error classification for safety management: Finding the right approach. Proceedings of a Workshop on the Investigation and Reporting of Incidents and Accidents, 17th to 20th July 2002, The Senate Room, University of Glasgow. [pdf]
Shorrock, S.T. (2002). Incorporating human factors in risk analysis. Paper presented at the 40th meeting of the Safety Critical Systems Club, London, 1 May 2002.
Shorrock, S.T., Scaife, R. and Cousins, A. (2002). Model-based principles for human-centred alarm systems from theory and practice. Proceedings of the 21st European Annual Conference on Human Decision Making and Control, 15th and 16th July 2002, The Senate Room, University of Glasgow.
Woldring, M., Shorrock, S.T. and Hughes, G. (2002). The human factors case: guidance for human factors integration into the life cycle of European air traffic management systems. Paper presented at the European Association for Aviation Psychology Conference, Warsaw, September 2002.
Shorrock, S.T. (2002). Incorporating human factors in risk analysis. Paper presented at the 40th meeting of the Safety Critical Systems Club, London, 1 May 2002.
Shorrock, S.T., Kirwan, B., MacKendrick, H. , Scaife, R. and Foley, S. (2001). The practical application of error analysis in UK ATM. Proceedings of People in Control: An International Conference on Human Interfaces in Control Rooms, Cockpits and Command Centres, UMIST, Manchester, UK: 18 – 21 June 2001.
Shorrock, S.T., MacKendrick, H. and Hook, M., Cummings, C. and Lamoureux, T. (2001). The development of human factors guidelines with automation support. Proceedings of People in Control: An International Conference on Human Interfaces in Control Rooms, Cockpits and Command Centres, UMIST, Manchester, UK: 18 – 21 June 2001.
Scaife, R., Smith, E. and Shorrock, S.T. (2001). The practical application of error analysis and safety modelling in air traffic management. IBC Conference on Human Error. London, February 2001.
Shorrock, S.T., Kirwan, B., Scaife, R. and Fearnside, P. (2000). Reduced vertical separation outside controlled airspace. Third Annual Conference on Aviation Safety Management. May 2000. [pdf]
Shorrock, S.T. and Hughes, G.J. (2001). Let’s get real: How to assess human error in practice. IBC Seminar on Human Error Techniques, October 2001, London.
Isaac, A., Shorrock, S.T., Kirwan, B., Kennedy, R., Andersen, H. and Bove, T. (2000). Learning from the past to protect the future – the HERA approach. The 24th European Association for Aviation Psychology Conference, Crieff, Scotland, 4-8 September, 2000.
Isaac, A., Kirwan, B., Shorrock, S.T. (1999). Human error in European air traffic management: the HERA project. Paper presented at the 3rd International Workshop on Human Error, Safety, and System Development – HESSD’99, Liege, Belgium, June 7-8 1999.
Various invited talks for pilot associations (European Cockpit Association, Board), air traffic controller associations (APROCTA Spain and ANACNA Italy), Airline Associations (European Regional Airline Association, Board), Flightglobal safety seminars, EUROCONTROL Prosecutor Expert Course, and EUROCONTROL Safety and Human Performance Seminar.
Humanistic Systems 