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HindSight 34: Handling Surprises (Tales of the Unexpected) is out now

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Twenty Five Years: Reflections on the Practice of Improving Work

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On the Spread of Ideas: Four Roles and Four Traps 

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We Need to Talk About Engineering

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Learning About Healthcare Work in a Pandemic

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QF32 and Post-Traumatic Stress

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PTS(D) and Me

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Four Kinds of Thinking: 2. Systems Thinking

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Four Kinds Of Thinking: 1. Humanistic Thinking

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System Safety: Seven Foes of Intervention

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Work-as-Imagined Solutioneering: A 10-Step Guide

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The Loneliest Profession in Healthcare

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HindSight 34: Handling Surprises (Tales of the Unexpected) is out now

  • by stevenshorrock
  • Posted on 26/01/202326/01/2023

HindSight is a magazine on human and organisational factors in operations. HindSight magazine is free…

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  • Human Factors/Ergonomics

Surprises, Fast and Slow: Preparing for the Limits of Work-as-Imagined

  • by stevenshorrock
  • Posted on 30/01/202330/01/2023

This article is a reproduction of the Editorial published in HindSight magazine issue 34 in…

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  • Safety

Getting a Handle on Three Zones of Performance

  • by stevenshorrock
  • Posted on 30/12/202202/01/2023

Reflections on what distinguishes the three zones of performance in the well-known graph associated with Safety-II.

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  • Human Factors/Ergonomics

Twenty Five Years: Reflections on the Practice of Improving Work

  • by stevenshorrock
  • Posted on 06/11/202210/11/2022

In this post, I reflect on what I learned since graduating and have found to be most important to practice in the design and improvement of work.

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  • Culture

Staying in control: Five suggestions from a long-distance psychologist on the centenary of air traffic control

  • by stevenshorrock
  • Posted on 20/10/202220/10/2022

On the centenary of air traffic control, and the International day of the air traffic controller, I offer five suggestions that have emerged from my experience of working with air traffic controllers over 25 years of practice as a psychologist. 

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  • Humanistic Psychology

On living and dying: 2. The simple thing wrong with us

  • by stevenshorrock
  • Posted on 03/10/202213/10/2022

Are there people in your life to whom you feel, at some level, a need…

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  • Humanistic Psychology

On living and dying: 1. Eulogy virtues

  • by stevenshorrock
  • Posted on 28/09/202228/09/2022

One of my favourite places is a cemetery. It is not the kind of cemetery…

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  • Safety

“Above all else…” Reflecting on the gifts of Richard I. Cook

  • by stevenshorrock
  • Posted on 16/09/202216/09/2022

Sometimes, people come into your life and – through a rare blend of qualities – support you through the challenges and struggles in a way that few can. Richard Cook has been such a presence in my life.

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  • Safety

On the Spread of Ideas: Four Roles and Four Traps 

  • by stevenshorrock
  • Posted on 22/06/202217/10/2022

In this post, I describe four roles for the spread of new ideas, and reflect on corresponding ego traps or shadow roles.

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  • Humanistic Psychology

Adjusting to Major Life Changes

  • by stevenshorrock
  • Posted on 16/05/202218/05/2022

When stressful or traumatic life events come along, we all respond in different ways. One of these may seem counter-intuitive, that we can thrive and flourish following adversity. In this article, Stephen Joseph introduces the psychology of post-traumatic growth, with Steven Shorrock.

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About the Author

Steven Shorrock is an interdisciplinary humanistic, systems and design practitioner interested in human work from multiple perspectives.

Chartered Psychologist (CPsychol) & Chartered Ergonomist and Human Factors Specialist (CErgHF)

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Human Factors & Ergonomics in Practice

'Human Factors & Ergonomics in Practice' concerns the real practice of human factors and ergonomics (HF/E), conveying the perspectives and experiences of practitioners and other stakeholders in a variety of industrial sectors, organisational settings and working contexts. Buy direct from Routledge.

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Top Posts

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