People in Control: A Conversation With Captain James Burnell

Aviation is heavily reliant on procedures, but procedures can never replace human adaptivity in all…

Learning in the Heat of the Moment: An Interview With Sabrina Cohen-Hatton

In the heat of the moment, how do we make decisions, individually and collectively? And how can we improve decision-making at work? Steven Shorrock interviews firefighter and psychologist Sabrina Cohen-Hatton, about her work on decision-making in the emergency services, her journey from firefighter to Chief Fire Officer, and her extraordinary life.

Competency and Moral Dilemmas: “What Would You Do?”

Sometimes in our working lives, we have to make decisions that involve a kind of…

HindSight 34: Handling Surprises (Tales of the Unexpected) is out now

HindSight is a magazine on human and organisational factors in operations. HindSight magazine is free…

The Reality of Goal Conflicts and Trade-offs

“Safety is our number 1 priority!” But is it really?

Human Factors at The Oscars

It has variously been described as “an incredible and almost unbelievable gaffe” (Radio Times), “the greatest mistake in Academy Awards history” (Telegraph), “an extraordinary blunder…an unprecedented error” (ITV News), “the most spectacular blunder in the history of the starry ceremony” and “the most awkward, embarrassing Oscar moment of all time: an extraordinary failure” (Guardian). It was, of course, the Grand Finale of the Oscars 2017.