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Tag: aviation

  • safety

People in Control: A Conversation With Captain James Burnell

  • by Steven Shorrock
  • Posted on 30/10/202530/10/2025

Aviation is heavily reliant on procedures, but procedures can never replace human adaptivity in all…

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  • Human Factors/Ergonomics

Human Performance in the Spotlight: Mental Practice

  • by Steven Shorrock
  • Posted on 15/10/2025

This article is a slightly edited reproduction of an article published in HindSight magazine issue 36 (Autumn 2024) (all issues…

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  • safety

From Cockpits to Courtrooms: Looking Back on a 50-Year Journey – A Conversation With Tom Lintner

  • by Steven Shorrock
  • Posted on 15/12/202315/12/2023

From early rides on the roads, in the sea and in the sky, to diverse…

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  • safety

HindSight 35: Just Culture…Revisited is out now

  • by Steven Shorrock
  • Posted on 14/10/2023

HindSight is a magazine on human and organisational factors in operations. HindSight magazine is free and…

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  • safety

Competency and Moral Dilemmas: “What Would You Do?”

  • by Steven Shorrock
  • Posted on 30/03/202304/04/2023

Sometimes in our working lives, we have to make decisions that involve a kind of…

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  • safety

The Curious Incident of the Runway Incursion in the Night-Time

  • by Steven Shorrock
  • Posted on 18/03/202320/03/2023

Sometimes after an incident, a system-wide change is implemented that makes work more difficult and creates new problems. This story is one such example, which contains useful lessons for responding to rare events. Steven Shorrock recounts the tale.

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  • Human Factors/Ergonomics

Surprises, Fast and Slow: Preparing for the Limits of Work-as-Imagined

  • by Steven Shorrock
  • Posted on 30/01/202331/03/2023

This article is a reproduction of the Editorial published in HindSight magazine issue 34 in…

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  • Human Factors/Ergonomics

HindSight 34: Handling Surprises (Tales of the Unexpected) is out now

  • by Steven Shorrock
  • Posted on 26/01/202305/10/2023

HindSight is a magazine on human and organisational factors in operations. HindSight magazine is free…

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  • Culture

Learning About Aviation Work in a Pandemic

  • by Steven Shorrock
  • Posted on 27/09/202010/12/2024

Everyday work in aviation COVID-19 pandemic has been affected almost beyond recognition, and with it how we feel about work and the future. So what might we learn about work from the perspectives of two front-line professions: air traffic controllers and professional pilots?

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  • Health and Wellbeing

QF32 and Post-Traumatic Stress

  • by Steven Shorrock
  • Posted on 29/05/202027/05/2024

Most of us will experience post-traumatic stress at some point in our lives, associated with critical incidents at work or events in our personal lives. For some, this progresses to a more severe disorder. In this article, Steven Shorrock reports on an interview with Captain Richard Champion de Crespigny, on his experiences post-QF32.

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About the Author

Steven Shorrock is an interdisciplinary humanistic, systems and design practitioner interested in understanding and improving work and life.

Chartered Psychologist (CPsychol) | Chartered Ergonomist and Human Factors Specialist (CErgHF) | BSc (Hons) MSc (Eng) PhD

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Categories

  • safety (122)
  • Human Factors/Ergonomics (95)
  • Systems Thinking (84)
  • Culture (30)
  • Humanistic Psychology (21)

Tags

  • safety (75)
  • human factors (64)
  • Systems Thinking (59)
  • safety-II (51)
  • work-as-done (51)

Year

  • 2026 (140)
  • 2025 (30)
  • 2024 (36)
  • 2023 (107)
  • 2022 (52)

Human Factors & Ergonomics in Practice

'Human Factors & Ergonomics in Practice' concerns the real practice of human factors and ergonomics (HF/E), conveying the perspectives and experiences of practitioners and other stakeholders in a variety of industrial sectors, organisational settings and working contexts. Buy direct from Routledge.

Tags

ABCD accidents album1 album2 album3 album4 album5 album6 album7 album8 album9 album10 album11 album12 art ATC aviation blame change communication community competency context culture decision making deformation professionelle design empathy ep4 ergonomics expertise fatigue featured healthcare human error human factors Humanistic psychology human performance just culture justice language learning local rationality management mental health methods multiple perspectives normal work organisational culture organisations practice profession professionalism psychology research safety safety-I safety-II safety culture safety management systems safety Systems Thinking targets teams teamwork technology theatre training wellbeing work work-as-disclosed work-as-done work-as-imagined work-as-judged work-as-prescribed

Top Posts

  • Reflections on the Autistic Spectrum: A Critical Response to Uta Frith's Views
  • I Crash: Texts from M.E.
  • The Varieties of Human Work
  • Mind your Mindset: Safety-I and Safety-II
  • Proxies for Work-as-Done: 1. Work-as-Imagined
  • The HAL 9000 Explanation: “It Can Only Be Attributable to Human Error”
  • Proxies for Work-as-Done: 2. Work-as-Prescribed
  • Why Is It Just So Difficult? Barriers to ‘Just Culture’ in the Real World
  • 'Human Factors' and 'Human Performance': What's the Difference?
  • ‘Human error’: The Handicap of Human Factors, Safety and Justice

Archives

    Work-as-done is the work that people actually do, cognitive, verbal and manually. Work-as-judged is the judgement, evaluation or appraisal of work, via other proxies for work-as-done. Work-as-simulated is the work that is imitated or recreated in some way for the purposes of learning, testing, design, research, assessment, or exploration. Work-as-instructed is the explanation and demonstration describing how work is to be conducted or performed; the work that people are taught to do. Work-as-analysed is the process and product of examination, decomposition, categorisation, modelling and representation of work. Work-as-measured is the quantification of aspects of work: the work that is represented through numbers, metrics, indicators, scores, targets, dashboards, and other forms of quantification. Work-as-observed is the observation of the work of others, formally or informally - directly, remotely, live, or recorded - and the interpretation of what is observed by the observer. Work-as-disclosed is the work that people say that they (or others) do or did, either in formal or informal accounts. Work-as-prescribed is the formalisation, specification and design of work. It is the work that people ‘should do’, especially according to policies, procedures, rules, and so on.

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