In the heat of the moment, how do we make decisions, individually and collectively? And how can we improve decision-making at work? Steven Shorrock interviews firefighter and psychologist Sabrina Cohen-Hatton, about her work on decision-making in the emergency services, her journey from firefighter to Chief Fire Officer, and her extraordinary life.
Staying In Control: Five Suggestions From a Long-Distance Psychologist on the Centenary of Air Traffic Control
On the centenary of air traffic control, and the International day of the air traffic controller, I offer five suggestions that have emerged from my experience of working with air traffic controllers over 25 years of practice as a psychologist.
While we sometimes talk about the ‘new normal’, the only thing that is normal is change. So how might we navigate the new reality? The following five practices are important in adjusting and adapting and are supported by research on resilience and growth.
Everyday work in aviation COVID-19 pandemic has been affected almost beyond recognition, and with it how we feel about work and the future. So what might we learn about work from the perspectives of two front-line professions: air traffic controllers and professional pilots?
The COVID-19 pandemic has had one of the biggest effects on work-as-done in healthcare in living memory. So what might we learn about work from the perspectives of frontline workers? I asked a variety of practitioners to give a short answer.
Learning Teams, Learning from Communities
In this article, I refer to some of the ideas and writings of asset-based community development to reflect on Learning Teams in health and safety, and small group conversations and action more generally in organisations. I highlight four lessons from ABCD for learning teams and host organisations.
This article was published in The Ergonomist, published by the Chartered Institute of Ergonomics and…