Safety-II, its cousin Resilience Engineering (and offshoots such as resilient healthcare), as well as predecessor…
Tag: design
‘Human Factors’ (or Ergonomics) is often presented as something that it’s not, or as something…
The term ‘Human Performance’ (and ‘Human and Organisational Performance’ (or HOP) has become increasingly common…
In this post, I outline a typical process of 10 Steps by which problematic solutions come into being. Some of the steps may be skipped, but with the same outcome: a problematic solution.
You’d expect that Human Factors/Ergonomics would be very relevant to the NHS. But is it actually integrated?
It has variously been described as “an incredible and almost unbelievable gaffe” (Radio Times), “the greatest mistake in Academy Awards history” (Telegraph), “an extraordinary blunder…an unprecedented error” (ITV News), “the most spectacular blunder in the history of the starry ceremony” and “the most awkward, embarrassing Oscar moment of all time: an extraordinary failure” (Guardian). It was, of course, the Grand Finale of the Oscars 2017.
Many involved in human-centred design (ergonomics, human factors, UX, interaction design, etc) have an internal…
Humanistic Systems 