Tag Archives: design

‘Human Factors’ and ‘Human Performance’: What’s the difference?

The term ‘Human Performance’ (and ‘Human and Organisational Performance’ (or HOP) has become increasingly common in recent years in a number of industries, especially those with a safety focus. It is often associated with ‘Human Factors’, or even used as … Continue reading

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Work-as-Imagined Solutioneering: A 10-Step Guide

Have you ever come across a ‘problematic solution’ that was implemented in your workplace, and wondered, “How did this come to be?” Wherever you sit in an organisation, the chances are that you have. Many problematic solutions emerge from a top-down … Continue reading

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The Loneliest Profession in Healthcare

You’d expect that Human Factors/Ergonomics would be very relevant to the NHS. But is it actually integrated? Continue reading

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Human Factors at The Oscars

“An extraordinary blunder” It has variously been described as “an incredible and almost unbelievable gaffe” (Radio Times), “the greatest mistake in Academy Awards history” (Telegraph), “an extraordinary blunder…an unprecedented error” (ITV News), “the most spectacular blunder in the history of … Continue reading

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Empathy: A core condition for humanistic design

Many involved in human-centred design (ergonomics, human factors, UX, interaction design, etc) have an internal or external consulting role. Much of the time is spent thinking about task/interaction design, user interfaces, work environment, and many technical and project management issues. … Continue reading

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