About the Author
Steven Shorrock is an interdisciplinary humanistic, systems and design practitioner interested in human work from multiple perspectives.
Chartered Psychologist (CPsychol) & Chartered Ergonomist and Human Factors Specialist (CErgHF)
Tag Archives: design
What Human Factors isn’t: 3. Off-the-shelf Behaviour Modification Training
‘Human Factors’ (or Ergonomics) is often presented as something that it’s not, or as something that is only a small part of the whole. Rather than just explain what Human Factors is, in this sporadic series of short posts I … Continue reading
Posted in Human Factors/Ergonomics
Tagged behaviour modification, design, human factors, human-centred design, myths, training
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‘Human Factors’ and ‘Human Performance’: What’s the difference?
The term ‘Human Performance’ (and ‘Human and Organisational Performance’ (or HOP) has become increasingly common in recent years in a number of industries, especially those with a safety focus. It is often associated with ‘Human Factors’, or even used as … Continue reading
Posted in Human Factors/Ergonomics, Safety, Systems Thinking
Tagged behaviour, design, discipline, ergonomics, human factors, human performance, practice, profession, science, work
5 Comments
Work-as-Imagined Solutioneering: A 10-Step Guide
Have you ever come across a ‘problematic solution’ that was implemented in your workplace, and wondered, “How did this come to be?” Wherever you sit in an organisation, the chances are that you have. Many problematic solutions emerge from a top-down … Continue reading
Posted in Human Factors/Ergonomics, Safety, Systems Thinking
Tagged archetypes, archetypes of human work, change, design, healthcare, implementation, seven samurai, technology, varieties of human work, work-as-disclosed, work-as-done, work-as-imagined, work-as-prescribed
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The Loneliest Profession in Healthcare
You’d expect that Human Factors/Ergonomics would be very relevant to the NHS. But is it actually integrated? Continue reading
Posted in Human Factors/Ergonomics, Safety
Tagged design, ergonomics, healthcare, human factors, practice, profession, safety
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Human Factors at The Oscars
“An extraordinary blunder” It has variously been described as “an incredible and almost unbelievable gaffe” (Radio Times), “the greatest mistake in Academy Awards history” (Telegraph), “an extraordinary blunder…an unprecedented error” (ITV News), “the most spectacular blunder in the history of … Continue reading
Posted in Human Factors/Ergonomics, Safety, Systems Thinking
Tagged decision making, design, human error, human factors, Oscars, safeguards, safety-II, uncertainty, work-as-done
10 Comments
Empathy: A core condition for humanistic design
Many involved in human-centred design (ergonomics, human factors, UX, interaction design, etc) have an internal or external consulting role. Much of the time is spent thinking about task/interaction design, user interfaces, work environment, and many technical and project management issues. … Continue reading
Posted in Human Factors/Ergonomics, Humanistic Psychology
Tagged design, empathy, ergonomics, human factors, Humanistic psychology
7 Comments
