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Understanding and Improving Human Work

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Tag: change

  • Safety

The Curious Incident of the Runway Incursion in the Night-Time

  • by stevenshorrock
  • Posted on 18/03/202320/03/2023

Sometimes after an incident, a system-wide change is implemented that makes work more difficult and creates new problems. This story is one such example, which contains useful lessons for responding to rare events. Steven Shorrock recounts the tale.

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  • Human Factors/Ergonomics

Twenty Five Years: Reflections on the Practice of Improving Work

  • by stevenshorrock
  • Posted on 06/11/202217/03/2023

In this post, I reflect on what I learned since graduating and have found to be most important to practice in the design and improvement of work.

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  • Humanistic Psychology

On Living and Dying: 2. The Simple Thing Wrong With Us

  • by stevenshorrock
  • Posted on 03/10/202228/02/2023

Are there people in your life to whom you feel, at some level, a need…

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  • Safety

On the Spread of Ideas: Four Roles and Four Traps 

  • by stevenshorrock
  • Posted on 22/06/202220/03/2023

In this post, I describe four roles for the spread of new ideas, and reflect on corresponding ego traps or shadow roles.

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  • Mental Health

Navigating the New Reality

  • by stevenshorrock
  • Posted on 07/05/202207/05/2022

While we sometimes talk about the ‘new normal’, the only thing that is normal is change. So how might we navigate the new reality? The following five practices are important in adjusting and adapting and are supported by research on resilience and growth.

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  • Uncategorized

We Need to Talk About Engineering

  • by stevenshorrock
  • Posted on 09/02/202231/03/2023

When it comes to human performance, most efforts to understand work are dedicated to operational roles such as air traffic controllers and professional pilots. In this article, I outline five challenges for engineers in the drive for digitalisation.

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  • systems thinking

Digitalisation at Sea: All Hands on Deck

  • by stevenshorrock
  • Posted on 03/02/202220/03/2023

This article is a reproduction of the Editorial published in HindSight magazine issue 33 in…

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  • Human Factors/Ergonomics

Learning About Healthcare Work in a Pandemic

  • by stevenshorrock
  • Posted on 17/09/202031/03/2023

The COVID-19 pandemic has had one of the biggest effects on work-as-done in healthcare in living memory. So what might we learn about work from the perspectives of frontline workers? I asked a variety of practitioners to give a short answer.

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  • Human Factors/Ergonomics

HindSight 28 on Change is out now!

  • by stevenshorrock
  • Posted on 21/02/2019

HindSight Issue 28 is now available in print and online at SKYbrary and on the EUROCONTROL website. You can download the full issue, and individual articles. HindSight magazine is free and published twice a year, reaching tens of thousands of readers in aviation and other sectors worldwide.

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  • Human Factors/Ergonomics

Work-as-Imagined Solutioneering: A 10-Step Guide

  • by stevenshorrock
  • Posted on 03/06/201817/11/2022

In this post, I outline a typical process of 10 Steps by which problematic solutions come into being. Some of the steps may be skipped, but with the same outcome: a problematic solution.

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About the Author

Steven Shorrock is an interdisciplinary humanistic, systems and design practitioner interested in human work from multiple perspectives.

Chartered Psychologist (CPsychol) & Chartered Ergonomist and Human Factors Specialist (CErgHF)

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  • Human Factors/Ergonomics (90)
  • systems thinking (77)
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  • Humanistic Psychology (19)

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Human Factors & Ergonomics in Practice

'Human Factors & Ergonomics in Practice' concerns the real practice of human factors and ergonomics (HF/E), conveying the perspectives and experiences of practitioners and other stakeholders in a variety of industrial sectors, organisational settings and working contexts. Buy direct from Routledge.

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Top Posts

  • ‘Human error’: The Handicap of Human Factors, Safety and Justice
  • 'Human Factors' and 'Human Performance': What's the Difference?
  • Proxies for Work-as-Done: 1. Work-as-Imagined
  • Four Kinds of ‘Human Factors’: 2. Factors of Humans
  • The HAL 9000 Explanation: “It Can Only Be Attributable to Human Error”
  • 'Human Error': Still Undefined After All These Years
  • Alarm Design: From Nuclear Power to WebOps
  • The Archetypes of Human Work: 1. The Messy Reality
  • Four Kinds of Human Factors: 3. Factors Affecting Humans
  • The Varieties of Human Work

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