In this series of short posts, I outline some of proxies for work-as-done. This post concerns work-as-observed.
Author: stevenshorrock
This blog is written by Dr Steven Shorrock. I am interdisciplinary humanistic, systems and design practitioner interested in human work from multiple perspectives. My main interest is human and system behaviour, mostly in the context of safety-related organisations. I am a Chartered Ergonomist and Human Factors Specialist with the CIEHF and a Chartered Psychologist with the British Psychological Society. I currently work as a human factors and safety specialist in air traffic control in Europe. I am also Adjunct Associate Professor at University of the Sunshine Coast, Centre for Human Factors & Sociotechnical Systems, and Honorary Clinical Tutor at the University of Edinburgh. I blog in a personal capacity. Views expressed here are mine and not those of any affiliated organisation, unless stated otherwise. You can find me on twitter at @stevenshorrock or email contact[at]humanisticsystems[dot]com.
In this series of short posts, I outline some of proxies for work-as-done. This post concerns work-as-analysed.
In this series of short posts, I outline some of proxies for work-as-done. This post concerns work-as-disclosed.
In this series of short posts, I outline briefly some proxies for work-as-done. This post concerns work-as-prescribed.
In this seres of short posts, I outline briefly some proxies for Work-as-Done.
Many ideas spring up in the world of management and organisational behaviour aimed at ‘treating…
Work-as-disclosed is what we say or write about work, and how we talk or write about it, either casually or more formally. This post outlines three spaces for work-as-disclosed are relevant to trying to reduce the gap between work-as-disclosed and work-as-done.
All human activity, along with associated emergent problematic situations and opportunities, is embedded in context. The ‘context’ is, however, a a melange of different contexts. An approach that I have found useful is to spend time considering contextual influences (e.g., on decision making, at multiple levels of organisations) on problematic situations or potential solutions, more explicitly.
Everyday work in aviation COVID-19 pandemic has been affected almost beyond recognition, and with it how we feel about work and the future. So what might we learn about work from the perspectives of two front-line professions: air traffic controllers and professional pilots?
The COVID-19 pandemic has had one of the biggest effects on work-as-done in healthcare in living memory. So what might we learn about work from the perspectives of frontline workers? I asked a variety of practitioners to give a short answer.
