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Author Archives: stevenshorrock
What Human Factors isn’t: 2. Courtesy and Civility at Work
‘Human Factors’ (or Ergonomics) is often presented as something that it’s not, or as something that is only a small part of the whole. Rather than just explain what Human Factors is, in this sporadic series of short posts I … Continue reading
Posted in Human Factors/Ergonomics
Tagged civility, courtesy, human factors, myths, professionalism
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What Human Factors Isn’t: 1. Common Sense
‘Human Factors’ (or Ergonomics) is often presented as something that it’s not, or as something that is only a small part of the whole. Rather than just explain what Human Factors is, in this sporadic series of short posts I … Continue reading
Posted in Human Factors/Ergonomics
Tagged ergonomics, human factors, human factors engineering, myths
The Organisational Homelessness of ‘Human Factors’
In this post, I outline four common homes for HF/E within organisations, drawing on personal experience in each of the four organisational divisions in different organisations. I conclude with some of the implications of organisational homelessness. Continue reading
Posted in Human Factors/Ergonomics, systems thinking
Tagged ergonomics, human factors, organisations, silos, systems thinking, work
Reflections from the edge
I have ‘worked on work’ for my whole professional career. For the majority of that time, I have worked primarily in aviation. Unlike many in the industry my primary interest is not in aviation, any more than it is in … Continue reading
Posted in Culture, Humanistic Psychology, systems thinking
Tagged ethnography, observing, work, work-as-done
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‘Human Factors’ and ‘Human Performance’: What’s the difference?
The term ‘Human Performance’ (and ‘Human and Organisational Performance’ (or HOP) has become increasingly common in recent years in a number of industries, especially those with a safety focus. It is often associated with ‘Human Factors’, or even used as … Continue reading
Posted in Human Factors/Ergonomics, Safety, systems thinking
Tagged behaviour, design, discipline, ergonomics, human factors, human performance, practice, profession, science, work
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System Safety: Seven Friends of Explanation
In this short series, I highlight seven foes and seven friends of system safety, both for explanation and intervention. Each is a concept, meme, or device used in thinking, language, and intervention (reinforced by more fundamental foes that act as barriers … Continue reading
