Now available (£27.99, Free Shipping)
Author Archives: stevenshorrock
The Real Second Victims
In many professions, specific terms – both old and new – are often established and accepted unquestioningly, from the inside. In some cases, such terms may create and perpetuate inequity and injustice, even when introduced with good intentions. One example that has played on my mind over recent years is the term ‘second victim’. Continue reading
Posted in Safety
Tagged ethics, human error, organisations, second victims, third victims
2 Comments
The Commercialisation and Commodification of Competency
Two or three years ago, I undertook a course involving UX ‘certification’. I had already undertaken courses in HCI and design as part of an MSc(Eng) in Work Design and Ergonomics some years (ahem…21) earlier. And I had already been … Continue reading
Posted in Human Factors/Ergonomics, Safety, systems thinking
Tagged safety, qualification, competence, competency, experience, ux, certification, commercialisation
Leave a comment
Giving Guidance to Government
This article was published in The Ergonomist, published by the Chartered Institute of Ergonomics and Human Factors, No. 568, Nov-Dec 2018. From healthcare and patient safety, to the latest developments in driver automation, human factors is not only relevant across … Continue reading
The Real Focus of Safety-II
Safety-II has become a talking point. It is discussed not only among safety professionals, but – perhaps more importantly – among front line practitioners, managers, board members and regulators in a wide array of industries. Its practical and inclusive focus … Continue reading
The problem with professional appropriation: The case of ‘human factors’ and ‘ergonomics’
In a recent article in the Sydney Morning Herald newspaper by journalist Liam Mannix (A difficult position: Experts question whether ergonomics holds up), a Sydney University Professor calls out physical ‘ergonomics’ as bad science and practice: Every year, companies around … Continue reading
Work and how to survive it: Lesson 2. Understand variation inside your organisation
In this sporadic series of posts, I share a few insights, as they might apply to work and organisations, from ‘Life and How To Survive It’ and ‘Families and How to Survive Them’, by psychotherapist (late) Robin Skynner and comedian John Cleese. Continue reading
Work and how to survive it: Lesson 1. Understand ‘how work goes’
In this sporadic series of posts, Icshare a few insights, as they might apply to work and organisations, from ‘Life and How To Survive It’ and ‘Families and How to Survive Them’, by psychotherapist (late) Robin Skynner and comedian John Cleese. Continue reading
