HindSight is a magazine on human and organisational factors in operations. HindSight magazine is free…
Tag: featured
In this post, I reflect on what I learned since graduating and have found to be most important to practice in the design and improvement of work.
In this post, I describe four roles for the spread of new ideas, and reflect on corresponding ego traps or shadow roles.
When it comes to human performance, most efforts to understand work are dedicated to operational roles such as air traffic controllers and professional pilots. In this article, I outline five challenges for engineers in the drive for digitalisation.
The COVID-19 pandemic has had one of the biggest effects on work-as-done in healthcare in living memory. So what might we learn about work from the perspectives of frontline workers? I asked a variety of practitioners to give a short answer.
Most of us will experience post-traumatic stress at some point in our lives, associated with critical incidents at work or events in our personal lives. For some, this progresses to a more severe disorder. In this article, Steven Shorrock reports on an interview with Captain Richard Champion de Crespigny, on his experiences post-QF32.
Understanding and intervention for system performance and human wellbeing is rooted – to some extent – in four kinds of thinking. In this short series, I outline these. This post concerns Systems Thinking.
Understanding and intervention for system performance and human wellbeing is rooted – to some extent – in four kinds of thinking. In this short series, I outline these. This post focuses on humanistic thinking.
In this short series, I highlight seven foes and seven friends of system safety, both for explanation and intervention. Each is a concept, meme, or device used in thinking, language, and intervention (reinforced by more fundamental foes that act as barriers to thinking). They are not the only foes or friends, of course, but they are significant ones that either crop up regularly in discussions and writings about safety, or else – in the case of friends – should do.
In this post, I outline seven foes of intervention.
Humanistic Systems 