The COVID-19 pandemic has had one of the biggest effects on work-as-done in healthcare in living memory. So what might we learn about work from the perspectives of frontline workers? I asked a variety of practitioners to give a short answer.
Tag: featured
Most of us will experience post-traumatic stress at some point in our lives, associated with critical incidents at work or events in our personal lives. For some, this progresses to a more severe disorder. In this article, Steven Shorrock reports on an interview with Captain Richard Champion de Crespigny, on his experiences post-QF32.
Understanding and intervention for system performance and human wellbeing is rooted – to some extent – in four kinds of thinking. In this short series, I outline these. This post concerns Systems Thinking.
Safety-II, its cousin Resilience Engineering (and offshoots such as resilient healthcare), as well as predecessor…
The term ‘Human Performance’ (and ‘Human and Organisational Performance’ (or HOP) has become increasingly common…
In this short series, I highlight seven foes and seven friends of system safety, both…
Learning Teams, Learning from Communities
In this article, I refer to some of the ideas and writings of asset-based community development to reflect on Learning Teams in health and safety, and small group conversations and action more generally in organisations. I highlight four lessons from ABCD for learning teams and host organisations.
This article was published in The Ergonomist, published by the Chartered Institute of Ergonomics and…
Ergonomics (or human factors) is the scientific discipline concerned with the understanding of interactions among…
Humanistic Systems 