Healthcare is perhaps the most complex safety-critical sector, and the challenges have only increased throughout the COVID-19 pandemic. Increasingly, human and organisational factors have come under the spotlight. Manoj Kumar is a consultant general surgeon with a background also in safety, human factors, and training. In this conversation with Steven Shorrock, Manoj provides insights and perspectives on the realities of work in healthcare, and the team’s role in improvement.
HindSight Issue 30 on Wellbeing is now online at SKYbrary. You can download the full issue, and individual articles. HindSight magazine is free and published twice a year, reaching tens of thousands of readers in aviation and other sectors worldwide. You will find an introduction to this Issue in this post, along with links to the magazine and the individual articles.
“If only it weren’t for the managers, the goddamned managers, always getting tangled up in the…
In my last post, I offered a reworked version of the 12-steps of Alcoholics Anonymous…
How do organisations learn? It is fairly uncontroversial to say that we, as individuals and…
Once your own culture becomes invisible to you, you know you have become a victim…
The safety culture discussion cards are now in use in a number of countries within…
Humanistic Systems 