This article is a reproduction of the Editorial published in HindSight magazine issue 34 in…
Reflections on what distinguishes the three zones of performance in the well-known graph associated with Safety-II.
In this post, I reflect on what I learned since graduating and have found to be most important to practice in the design and improvement of work.
On the centenary of air traffic control, and the International day of the air traffic controller, I offer five suggestions that have emerged from my experience of working with air traffic controllers over 25 years of practice as a psychologist.
In this post, I describe four roles for the spread of new ideas, and reflect on corresponding ego traps or shadow roles.
While we sometimes talk about the ‘new normal’, the only thing that is normal is change. So how might we navigate the new reality? The following five practices are important in adjusting and adapting and are supported by research on resilience and growth.
When it comes to human performance, most efforts to understand work are dedicated to operational roles such as air traffic controllers and professional pilots. In this article, I outline five challenges for engineers in the drive for digitalisation.
In this series of short posts, I outline some of proxies for work-as-done. This post concerns work-as-judged.
In this series of short posts, I outline some of proxies for work-as-done. This post concerns work-as-measured.
In this series of short posts, I outline some of proxies for work-as-done. This post concerns work-as-instructed.