Tag Archives: work

Ten Contextual Conversations

All human activity, along with associated emergent problematic situations and opportunities, is embedded in context. The ‘context’ is, however, a a melange of different contexts. An approach that I have found useful is to spend time considering contextual influences (e.g., on decision making, at multiple levels of organisations) on problematic situations or potential solutions, more explicitly. Continue reading

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Learning About Aviation Work in a Pandemic

Everyday work in aviation COVID-19 pandemic has been affected almost beyond recognition, and with it how we feel about work and the future. So what might we learn about work from the perspectives of two front-line professions: air traffic controllers and professional pilots? Continue reading

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Learning About Healthcare Work in a Pandemic

The COVID-19 pandemic has had one of the biggest effects on work-as-done in healthcare in living memory. So what might we learn about work from the perspectives of frontline workers? I asked a variety of practitioners to give a short … Continue reading

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Four Kinds Of Thinking: 1. Humanistic Thinking

Understanding and intervention for system performance and human wellbeing is rooted – to some extent – in four kinds of thinking. In this short series, I outline these. This post focuses on humanistic thinking. Continue reading

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The Organisational Homelessness of ‘Human Factors’

In this post, I outline four common homes for HF/E within organisations, drawing on personal experience in each of the four organisational divisions in different organisations. I conclude with some of the implications of organisational homelessness. Continue reading

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Reflections from the edge

I have ‘worked on work’ for my whole professional career. For the majority of that time, I have worked primarily in aviation. Unlike many in the industry my primary interest is not in aviation, any more than it is in … Continue reading

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‘Human Factors’ and ‘Human Performance’: What’s the difference?

The term ‘Human Performance’ (and ‘Human and Organisational Performance’ (or HOP) has become increasingly common in recent years in a number of industries, especially those with a safety focus. It is often associated with ‘Human Factors’, or even used as … Continue reading

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System Safety: Seven Friends of Explanation

In this short series, I highlight seven foes and seven friends of system safety, both for explanation and intervention. Each is a concept, meme, or device used in thinking, language, and intervention (reinforced by more fundamental foes that act as barriers … Continue reading

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HindSight 28 on Change is out now!

HindSight Issue 28 is now available in print and online at SKYbrary and on the EUROCONTROL website. You can download the full issue, and individual articles. HindSight magazine is free and published twice a year, reaching tens of thousands of readers in aviation and other sectors worldwide. Continue reading

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Four Kinds of Human Factors: 4. Socio-Technical System Interaction

This is the fourth in a series of posts on different ‘kinds’ of human factors, as understood both within and outside the discipline and profession of human factors and ergonomics itself. This post explores a fourth kind of human factors: Socio-technical system interaction. Continue reading

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