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Understanding and Improving Human Work

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Tag: work

  • Human Factors/Ergonomics

Surprises, Fast and Slow: Preparing for the Limits of Work-as-Imagined

  • by stevenshorrock
  • Posted on 30/01/202330/01/2023

This article is a reproduction of the Editorial published in HindSight magazine issue 34 in…

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  • Safety

Getting a Handle on Three Zones of Performance

  • by stevenshorrock
  • Posted on 30/12/202202/01/2023

Reflections on what distinguishes the three zones of performance in the well-known graph associated with Safety-II.

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  • Human Factors/Ergonomics

Twenty Five Years: Reflections on the Practice of Improving Work

  • by stevenshorrock
  • Posted on 06/11/202210/11/2022

In this post, I reflect on what I learned since graduating and have found to be most important to practice in the design and improvement of work.

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  • Culture

Staying in control: Five suggestions from a long-distance psychologist on the centenary of air traffic control

  • by stevenshorrock
  • Posted on 20/10/202220/10/2022

On the centenary of air traffic control, and the International day of the air traffic controller, I offer five suggestions that have emerged from my experience of working with air traffic controllers over 25 years of practice as a psychologist. 

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  • Safety

On the Spread of Ideas: Four Roles and Four Traps 

  • by stevenshorrock
  • Posted on 22/06/202217/10/2022

In this post, I describe four roles for the spread of new ideas, and reflect on corresponding ego traps or shadow roles.

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  • Mental Health

Navigating the New Reality

  • by stevenshorrock
  • Posted on 07/05/202207/05/2022

While we sometimes talk about the ‘new normal’, the only thing that is normal is change. So how might we navigate the new reality? The following five practices are important in adjusting and adapting and are supported by research on resilience and growth.

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  • Uncategorized

We Need to Talk About Engineering

  • by stevenshorrock
  • Posted on 09/02/202217/10/2022

When it comes to human performance, most efforts to understand work are dedicated to operational roles such as air traffic controllers and professional pilots. In this article, I outline five challenges for engineers in the drive for digitalisation.

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  • Human Factors/Ergonomics

Proxies for Work-as-Done: 9. Work-as-Judged

  • by stevenshorrock
  • Posted on 26/01/202210/11/2022

In this series of short posts, I outline some of proxies for work-as-done. This post concerns work-as-judged.

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  • Human Factors/Ergonomics

Proxies for Work-as-Done: 8. Work-as-Measured

  • by stevenshorrock
  • Posted on 19/01/202217/11/2022

In this series of short posts, I outline some of proxies for work-as-done. This post concerns work-as-measured.

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  • Human Factors/Ergonomics

Proxies for Work-as-Done: 7. Work-as-Instructed

  • by stevenshorrock
  • Posted on 16/01/202226/01/2022

In this series of short posts, I outline some of proxies for work-as-done. This post concerns work-as-instructed.

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About the Author

Steven Shorrock is an interdisciplinary humanistic, systems and design practitioner interested in human work from multiple perspectives.

Chartered Psychologist (CPsychol) & Chartered Ergonomist and Human Factors Specialist (CErgHF)

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Human Factors & Ergonomics in Practice

'Human Factors & Ergonomics in Practice' concerns the real practice of human factors and ergonomics (HF/E), conveying the perspectives and experiences of practitioners and other stakeholders in a variety of industrial sectors, organisational settings and working contexts. Buy direct from Routledge.

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Top Posts

  • Suitably Qualified and Experienced? Five Questions to ask before buying Human Factors training or consultancy
  • The Varieties of Human Work
  • If you want to understand risk, you need to get out from behind your desk
  • Proxies for Work-as-Done: 1. Work-as-Imagined
  • What Human Factors isn't: 1. Common Sense
  • 'Human Factors' and 'Human Performance': What's the difference?
  • Work-as-Imagined Solutioneering: A 10-Step Guide
  • Four Kinds of Human Factors: 3. Factors Affecting Humans
  • Four Kinds of ‘Human Factors’: 2. Factors of Humans
  • What Human Factors isn't: 4. A Cause of Accidents

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