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Tag Archives: work-as-done
The Real Focus of Safety-II
Safety-II has become a talking point. It is discussed not only among safety professionals, but – perhaps more importantly – among front line practitioners, managers, board members and regulators in a wide array of industries. Its practical and inclusive focus … Continue reading
Work and how to survive it: Lesson 2. Understand variation inside your organisation
In this sporadic series of posts, I share a few insights, as they might apply to work and organisations, from ‘Life and How To Survive It’ and ‘Families and How to Survive Them’, by psychotherapist (late) Robin Skynner and comedian John Cleese. Continue reading
Work and how to survive it: Lesson 1. Understand ‘how work goes’
In this sporadic series of posts, Icshare a few insights, as they might apply to work and organisations, from ‘Life and How To Survive It’ and ‘Families and How to Survive Them’, by psychotherapist (late) Robin Skynner and comedian John Cleese. Continue reading
Work-as-Imagined Solutioneering: A 10-Step Guide
Have you ever come across a ‘problematic solution’ that was implemented in your workplace, and wondered, “How did this come to be?” Wherever you sit in an organisation, the chances are that you have. Many problematic solutions emerge from a top-down … Continue reading
Human Factors and Ergonomics: Looking Back to Look Forward
During the second world war, the United States lost hundreds of planes in accidents that were deemed ‘pilot error’. Crash landings were a particular problem for the Boeing B-17 ‘Flying Fortress’. The planes were functioning as designed, and the pilots … Continue reading
Posted in Human Factors/Ergonomics, Safety
Tagged aviation, ergonomics, healthcare, human factors, work-as-done, work-as-imagined
6 Comments
Human Factors at The Oscars
“An extraordinary blunder” It has variously been described as “an incredible and almost unbelievable gaffe” (Radio Times), “the greatest mistake in Academy Awards history” (Telegraph), “an extraordinary blunder…an unprecedented error” (ITV News), “the most spectacular blunder in the history of … Continue reading
Posted in Human Factors/Ergonomics, Safety, systems thinking
Tagged decision making, design, human error, human factors, Oscars, safeguards, safety-II, uncertainty, work-as-done
10 Comments
The Archetypes of Human Work: 7. Defunct
This is the seventh and last in a series of posts on The Archetypes of Human Work, which are based on the interactions or relationships between The Varieties of Human Work. For an introduction, see here. The seven archetypes are: … Continue reading
