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Tag Archives: work-as-disclosed
Work-as-Imagined Solutioneering: A 10-Step Guide
Have you ever come across a ‘problematic solution’ that was implemented in your workplace, and wondered, “How did this come to be?” Wherever you sit in an organisation, the chances are that you have. Many problematic solutions emerge from a top-down … Continue reading
The Archetypes of Human Work: 7. Defunct
This is the seventh and last in a series of posts on The Archetypes of Human Work, which are based on the interactions or relationships between The Varieties of Human Work. For an introduction, see here. The seven archetypes are: … Continue reading
The Archetypes of Human Work: 6. P.R. and Subterfuge
This is the sixth in a series of posts on The Archetypes of Human Work, which are based on the interactions or relationships between The Varieties of Human Work. Continue reading
The Archetypes of Human Work: 5. Projection
This is the fifth in a series of posts on The Archetypes of Human Work, which are based on the interactions or relationships between The Varieties of Human Work. For an introduction, see here. The seven archetypes are: The Messy … Continue reading
The Archetypes of Human Work: 4. Ignorance and Fantasy
This is the fourth in a series of posts on The Archetypes of Human Work, which are based on the interactions or relationships between The Varieties of Human Work. For an introduction, see here. The seven archetypes are: The Messy … Continue reading
The Archetypes of Human Work: 3. Taboo
This is the third in a series of posts on The Archetypes of Human Work, which are based on the interactions or relationships between The Varieties of Human Work. For an introduction, see here. The seven archetypes are: The Messy … Continue reading
The Archetypes of Human Work: 2. Congruence
This is the second in a series of posts on The Archetypes of Human Work, which are based on the interactions or relationships between The Varieties of Human Work. Continue reading
The Archetypes of Human Work: 1. The Messy Reality
In my last post, I outlined some thoughts on four varieties of human work: work-as-imagined, work-as-prescribed, work-as-disclosed and work-as-done. As with most things, what is most interesting about these varieties concerns their relationships and interactins. In this post, I outline seven such ‘archetypes of human work’ based on these relationships. Continue reading
The Varieties of Human Work
The analysis of work cannot be limited to work as prescribed in procedures etc (le travail prescrit), nor to the observation of work actually done (le travail réalisé). Similarly, it cannot be limited to work as we imagine it, nor work as people talk about it. Only by considering all four of these varieties of human work can we hope to understand what’s going on. Continue reading
Posted in Human Factors/Ergonomics, Safety, systems thinking
Tagged aviation, ergonomics, field experts, focus groups, healthcare, human factors, interviews, observation, oil and gas, policy, procedures, QF32, rail, safety, safety-I, safety-II, systems thinking, task analysis, WebOps, work to rule, work-as-disclosed, work-as-done, work-as-imagined, work-as-judged
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