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Understanding and Improving Work & Life

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  • Health and Wellbeing

PTSD and the Multiple Hourglass Metaphor

  • by Steven Shorrock
  • Posted on 04/10/2023

This short post concerns a specific metaphor that those affected by trauma may find helpful.…

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  • Health and Wellbeing

Self Care and the Helping Hexagon

  • by Steven Shorrock
  • Posted on 03/10/202305/10/2023

In my previous post on the Helping Octagon, I outlined eight roles relevant to helping…

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  • Health and Wellbeing

Mental Health and the Helping Octagon

  • by Steven Shorrock
  • Posted on 30/09/202327/05/2024

It seems like everyone is talking about mental health. This is most obvious in the…

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  • Health and Wellbeing

The Day that Changed Everything: From Paralysis to Growth

  • by Steven Shorrock
  • Posted on 09/02/202310/12/2024

Some people can identify a day where everything changed in a way that was previously unimaginable. For Dennie Coumans, this day came at the end of December 2017. What happened totally reshaped his life.

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  • Health and Wellbeing

On Living and Dying: 2. The Simple Thing Wrong With Us

  • by Steven Shorrock
  • Posted on 03/10/202210/12/2024

Are there people in your life to whom you feel, at some level, a need…

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  • Health and Wellbeing

On Living and Dying: 1. Eulogy Virtues

  • by Steven Shorrock
  • Posted on 28/09/202210/12/2024

One of my favourite places is a cemetery. It is not the kind of cemetery…

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  • Health and Wellbeing

“Above All Else…” Reflecting on the Gifts of Richard I. Cook

  • by Steven Shorrock
  • Posted on 16/09/202210/12/2024

Sometimes, people come into your life and – through a rare blend of qualities – support you through the challenges and struggles in a way that few can. Richard Cook has been such a presence in my life.

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  • Humanistic Psychology

Adjusting to Major Life Changes

  • by Steven Shorrock
  • Posted on 16/05/202210/12/2024

When stressful or traumatic life events come along, we all respond in different ways. One of these may seem counter-intuitive, that we can thrive and flourish following adversity. In this article, Stephen Joseph introduces the psychology of post-traumatic growth, with Steven Shorrock.

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  • Health and Wellbeing

Navigating the New Reality

  • by Steven Shorrock
  • Posted on 07/05/202204/10/2023

While we sometimes talk about the ‘new normal’, the only thing that is normal is change. So how might we navigate the new reality? The following five practices are important in adjusting and adapting and are supported by research on resilience and growth.

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  • Health and Wellbeing

QF32 and Post-Traumatic Stress

  • by Steven Shorrock
  • Posted on 29/05/202027/05/2024

Most of us will experience post-traumatic stress at some point in our lives, associated with critical incidents at work or events in our personal lives. For some, this progresses to a more severe disorder. In this article, Steven Shorrock reports on an interview with Captain Richard Champion de Crespigny, on his experiences post-QF32.

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About the Author

Steven Shorrock is an interdisciplinary humanistic, systems and design practitioner interested in understanding and improving work and life.

Chartered Psychologist (CPsychol) | Chartered Ergonomist and Human Factors Specialist (CErgHF) | BSc (Hons) MSc (Eng) PhD

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Categories

  • safety (122)
  • Human Factors/Ergonomics (95)
  • Systems Thinking (84)
  • Culture (30)
  • Humanistic Psychology (21)

Tags

  • safety (75)
  • human factors (64)
  • Systems Thinking (59)
  • safety-II (51)
  • work-as-done (51)

Year

  • 2026 (140)
  • 2025 (30)
  • 2024 (36)
  • 2023 (107)
  • 2022 (52)

Human Factors & Ergonomics in Practice

'Human Factors & Ergonomics in Practice' concerns the real practice of human factors and ergonomics (HF/E), conveying the perspectives and experiences of practitioners and other stakeholders in a variety of industrial sectors, organisational settings and working contexts. Buy direct from Routledge.

Tags

ABCD accidents album1 album2 album3 album4 album5 album6 album7 album8 album9 album10 album11 album12 art ATC aviation blame change communication community competency context culture decision making deformation professionelle design empathy ep4 ergonomics expertise fatigue featured healthcare human error human factors Humanistic psychology human performance just culture justice language learning local rationality management mental health methods multiple perspectives normal work organisational culture organisations practice profession professionalism psychology research safety safety-I safety-II safety culture safety management systems safety Systems Thinking targets teams teamwork technology theatre training wellbeing work work-as-disclosed work-as-done work-as-imagined work-as-judged work-as-prescribed

Top Posts

  • Reflections on the Autistic Spectrum: A Critical Response to Uta Frith's Views
  • I Crash: Texts from M.E.
  • The Varieties of Human Work
  • Proxies for Work-as-Done: 1. Work-as-Imagined
  • 'Human Factors' and 'Human Performance': What's the Difference?
  • Four Kinds of Thinking: 2. Systems Thinking
  • Four Kinds Of Thinking: 1. Humanistic Thinking
  • The Whole Picture
  • “Why Aren’t They Reporting Incidents?” Influences on Reporting Behaviour
  • The HAL 9000 Explanation: “It Can Only Be Attributable to Human Error”

Archives

    Work-as-done is the work that people actually do, cognitive, verbal and manually. Work-as-judged is the judgement, evaluation or appraisal of work, via other proxies for work-as-done. Work-as-simulated is the work that is imitated or recreated in some way for the purposes of learning, testing, design, research, assessment, or exploration. Work-as-instructed is the explanation and demonstration describing how work is to be conducted or performed; the work that people are taught to do. Work-as-analysed is the process and product of examination, decomposition, categorisation, modelling and representation of work. Work-as-measured is the quantification of aspects of work: the work that is represented through numbers, metrics, indicators, scores, targets, dashboards, and other forms of quantification. Work-as-observed is the observation of the work of others, formally or informally - directly, remotely, live, or recorded - and the interpretation of what is observed by the observer. Work-as-disclosed is the work that people say that they (or others) do or did, either in formal or informal accounts. Work-as-prescribed is the formalisation, specification and design of work. It is the work that people ‘should do’, especially according to policies, procedures, rules, and so on.

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