Aviation is heavily reliant on procedures, but procedures can never replace human adaptivity in all…
Tag: regulation
One way to understand the links between unwanted events, conditions and interventions is via causal…
This article is a reproduction of an article published in HindSight magazine issue 35 in September 2023 (all issues available…
HindSight is a magazine on human and organisational factors in operations. HindSight magazine is free and…
On major projects, some surprises unfold slowly via ‘work-as-imagined solutioneering’. Based on observations in several industries, Steven Shorrock presents ten traps that we can all fall into.
“When you put a limit on a measure, if that measure relates to efficiency, the limit will be used as a target.”