About the Author
Steven Shorrock is an interdisciplinary humanistic, systems and design practitioner interested in human work from multiple perspectives.
Chartered Psychologist (CPsychol) & Chartered Ergonomist and Human Factors Specialist (CErgHF)
Now available (usually £27-£37)
Category Archives: systems thinking
‘Human Factors’ and ‘Human Performance’: What’s the difference?
The term ‘Human Performance’ (and ‘Human and Organisational Performance’, or HOP) has become increasingly common in recent years in a number of industries, especially those with a safety focus. It is often associated with ‘Human Factors’, or even used as … Continue reading
Posted in Human Factors/Ergonomics, Safety, systems thinking
Tagged behaviour, design, discipline, ergonomics, human factors, human performance, practice, profession, science, work
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System Safety: Seven Friends of Explanation
In this short series, I highlight seven foes and seven friends of system safety, both for explanation and intervention. Each is a concept, meme, or device used in thinking, language, and intervention (reinforced by more fundamental foes that act as barriers … Continue reading
Posted in Human Factors/Ergonomics, Safety, systems thinking
Tagged ABCD, adjustments, assets, degraded system, goal conflicts, human performance, interactions, local rationality, patterns, performance adjustments, performance variability, systems thinking, trade-offs, work, work-as-done
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System Safety: Seven Foes of Intervention
In this short series, I highlight seven foes and seven friends of system safety, both for explanation and intervention. Each is a concept, meme, or device used in thinking, language, and intervention (reinforced by more fundamental foes that act as barriers to thinking). They are not the only foes or friends, of course, but they are significant ones that either crop up regularly in discussions and writings about safety, or else – in the case of friends – should do.
In this post, I outline seven foes of intervention. Continue reading
System Safety: Seven Foes of Explanation
In this short series, I will highlight seven foes and seven friends of system safety, both for explanation and intervention. Each is a concept, meme, or device used in thinking, language, and intervention (reinforced by more fundamental foes that act as barriers to thinking). They are not the only foes or friends, of course, but they are significant ones that either crop up regularly in discussions and writings about safety, or else – in the case of friends – should do. Continue reading
HindSight 28 on Change is out now!
HindSight Issue 28 is now available in print and online at SKYbrary and on the EUROCONTROL website. You can download the full issue, and individual articles. HindSight magazine is free and published twice a year, reaching tens of thousands of readers in aviation and other sectors worldwide. Continue reading
Posted in Human Factors/Ergonomics, Safety, systems thinking
Tagged ATC, aviation, change, community, counselling, hindsight, justculture, psychotherapy, shipping, technology, work
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Learning Teams, Learning from Communities
Learning Teams, Learning from Communities
In this article, I refer to some of the ideas and writings of asset-based community development to reflect on Learning Teams in health and safety, and small group conversations and action more generally in organisations. I highlight four lessons from ABCD for learning teams and host organisations. Continue reading
Posted in Humanistic Psychology, Safety, systems thinking
Tagged ABCD, community, health and safety, learning, safety, safety culture, safety management, safety-II, systems thinking, teams, teamwork
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