We have developed considerable expertise in explaining how harm emerges from interactions within systems. But…
Category: Systems Thinking
One way to understand the links between unwanted events, conditions and interventions is via causal…
Reporting behaviour associated with safety-related accidents, incidents, and hazards is a concern for many managers,…
This article is a reproduction of an article published in HindSight magazine issue 35 in September 2023 (all issues available…
This article is a reproduction of the Editorial published in HindSight magazine issue 35 in September 2023 (all issues…
Since I starting blogging, I have written posts on a range of topics concerning work…
In a rapidly evolving world, organisations must adapt to survive and thrive. However, the key lies not only in technological innovation, but in the diversity of thought within an organisation. This article sheds light on the crucial role diversity of thought plays in navigating the complexities of our changing world.
Understanding the complexities and nuances of human work is critical if we are to improve how work really works. In healthcare, as clinicians and other healthcare professionals navigate their roles, they encounter a diverse array of situations that create goal conflicts, dilemmas and other challenges. One way to explore these is via micro-narratives. These are short stories based on personal observations and experiences. One method to capture these is via simple written postcards. Postcards from Work (Healthcare Edition) delves into these experiences.
On major projects, some surprises unfold slowly via ‘work-as-imagined solutioneering’. Based on observations in several industries, Steven Shorrock presents ten traps that we can all fall into.
In this post, I describe four roles for the spread of new ideas, and reflect on corresponding ego traps or shadow roles.