Category Archives: systems thinking

Work-as-Imagined Solutioneering: A 10-Step Guide

Have you ever come across a ‘problematic solution’ that was implemented in your workplace, and wondered, “How did this come to be?” Wherever you sit in an organisation, the chances are that you have. Many problematic solutions emerge from a … Continue reading

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Bonding and Bridging at the Philosophical Breakfast Club

On 26 April 2018, I presented at the ‘Philosophical Breakfast Club’ (@philosophicalBC) conference on High Performing Teams (#PBCHPT2018). It was a remarkable conference bringing together healthcare professionals, psychologists, sports scientists, athletes, managers, human factors/ergonomics specialists, military officers and specialists, and others, My first conversation while having tea before the conference was with a spinal surgeon and bomb disposal expert. Throughout the conference I had many other fascinating conversations with people from a diverse range of backgrounds.

This leads me to the focus of my talk: collaboration at the interfaces, and what happens between teams, groups, professions, layers of management, organisations…  In this post, I summarise the talk, slide by slide, with tweet-sized explanations. Continue reading

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The Organisational Homelessness of ‘Human Factors’

Most fields of professional activity have a settled home within the divisional and departmental structures of organisations. Operational staff work in operational divisions. Engineering staff work in engineering divisions. Everyone else tends to know their place: finance, human resources, legal, … Continue reading

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Learning from Communities: A Conversation with Cormac Russell

The study of communities and community-building activities can provide important insights into collaboration within and between organisations. Over the last 21 years Cormac Russell has worked in 35 countries, with communities, agencies, non-governmental organisations and governments. This post includes the podcast and transcript of a conversation between Cormac Russell and me, about learning from communities. Continue reading

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Bonding and bridging: Expanding who ‘we’ are

The text in this post is from the Editorial of HindSight magazine, Issue 26, on Safety at the Interfaces: Collaboration at Work, available for download here. Over the past decade or so, my colleagues and I have spent a lot … Continue reading

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Four Kinds of Human Factors: 4. Socio-Technical System Interaction

This is the fourth in a series of posts on different ‘kinds’ of human factors, as understood both within and outside the discipline and profession of human factors and ergonomics itself. The first post explored human factors as ‘the human … Continue reading

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Four Kinds of Human Factors: 3. Factors Affecting Humans

This third post explores another perspective on ‘human factors’: Factors Affecting Humans. Continue reading

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