Category Archives: Systems Thinking

Proxies for Work-as-Done: 4. Work-as-Analysed

In this series of short posts, I outline some of proxies for work-as-done. This post concerns work-as-analysed. Continue reading

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Proxies for Work-as-Done: 3. Work-as-Disclosed

In this series of short posts, I outline some of proxies for work-as-done. This post concerns work-as-disclosed. Continue reading

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Proxies for Work-as-Done: 2. Work-as-Prescribed

In this series of short posts, I outline briefly some proxies for work-as-done. This post concerns work-as-prescribed. Continue reading

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Proxies for Work-as-Done: 1. Work-as-Imagined

In this seres of short posts, I outline briefly some proxies for Work-as-Done. Continue reading

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Three Spaces for Work-as-Disclosed

In a previous post on four ‘varieties of human work‘, I introduced the concept of ‘work-as-disclosed’. Work-as-disclosed is what we say or write about work, and how we talk or write about it, either casually or more formally. Work is … Continue reading

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Ten Contextual Conversations

All human activity, along with associated emergent problematic situations and opportunities, is embedded in context. The ‘context’ is, however, a a melange of different contexts. An approach that I have found useful is to spend time considering contextual influences (e.g., on decision making, at multiple levels of organisations) on problematic situations or potential solutions, more explicitly. Continue reading

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Learning About Healthcare Work in a Pandemic

The COVID-19 pandemic has had one of the biggest effects on work-as-done in healthcare in living memory. So what might we learn about work from the perspectives of frontline workers? I asked a variety of practitioners to give a short … Continue reading

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HindSight 30 on Wellbeing is out now

HindSight Issue 30 on Wellbeing is now online at SKYbrary. You can download the full issue, and individual articles. HindSight magazine is free and published twice a year, reaching tens of thousands of readers in aviation and other sectors worldwide. You will find an introduction to this Issue in this post, along with links to the magazine and the individual articles. Continue reading

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Four Kinds of Thinking: 2. Systems Thinking

Understanding and intervention for system performance and human wellbeing is rooted – to some extent – in four kinds of thinking. In this short series, I outline these. This post concerns Systems Thinking. Continue reading

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How To Do Safety-II

Safety-II, its cousin Resilience Engineering (and offshoots such as resilient healthcare), as well as predecessor concepts and theories, have attracted great interest among organisations and their staff. People, especially front-line staff, understand the need to understand all outcomes – wanted … Continue reading

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