Category Archives: systems thinking

HindSight 30 on Wellbeing is out now

HindSight Issue 30 on Wellbeing is now online at SKYbrary. You can download the full issue, and individual articles. HindSight magazine is free and published twice a year, reaching tens of thousands of readers in aviation and other sectors worldwide. You will find an introduction to this Issue in this post, along with links to the magazine and the individual articles. Continue reading

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Four Kinds of Thinking: 2. Systems Thinking

Understanding and intervention for system performance and human wellbeing is rooted – to some extent – in four kinds of thinking. In this short series, I outline these. This post concerns Systems Thinking. Continue reading

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How To Do Safety-II

Safety-II, its cousin Resilience Engineering (and offshoots such as resilient healthcare), as well as predecessor concepts and theories, have attracted great interest among organisations and their staff. People, especially front-line staff, understand the need to understand all outcomes – wanted … Continue reading

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The Reality of Goal Conflicts and Trade-offs

“Safety is our number 1 priority!” But is it really? Continue reading

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Shorrock’s Law of Limits

“When you put a limit on a measure, if that measure relates to efficiency, the limit will be used as a target.” Continue reading

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The Organisational Homelessness of ‘Human Factors’

In this post, I outline four common homes for HF/E within organisations, drawing on personal experience in each of the four organisational divisions in different organisations. I conclude with some of the implications of organisational homelessness. Continue reading

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Reflections from the edge

I have ‘worked on work’ for my whole professional career. For the majority of that time, I have worked primarily in aviation. Unlike many in the industry my primary interest is not in aviation, any more than it is in … Continue reading

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‘Human Factors’ and ‘Human Performance’: What’s the difference?

The term ‘Human Performance’ (and ‘Human and Organisational Performance’ (or HOP) has become increasingly common in recent years in a number of industries, especially those with a safety focus. It is often associated with ‘Human Factors’, or even used as … Continue reading

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System Safety: Seven Friends of Intervention

In this short series, I highlight seven foes and seven friends of system safety, both for explanation and intervention. Each is a concept, meme, or device used in thinking, language, and intervention (reinforced by more fundamental foes that act as barriers … Continue reading

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System Safety: Seven Friends of Explanation

In this short series, I highlight seven foes and seven friends of system safety, both for explanation and intervention. Each is a concept, meme, or device used in thinking, language, and intervention (reinforced by more fundamental foes that act as barriers … Continue reading

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