In this seres of short posts, I outline briefly some proxies for Work-as-Done.
All human activity, along with associated emergent problematic situations and opportunities, is embedded in context. The ‘context’ is, however, a a melange of different contexts. An approach that I have found useful is to spend time considering contextual influences (e.g., on decision making, at multiple levels of organisations) on problematic situations or potential solutions, more explicitly.
The COVID-19 pandemic has had one of the biggest effects on work-as-done in healthcare in living memory. So what might we learn about work from the perspectives of frontline workers? I asked a variety of practitioners to give a short answer.
HindSight Issue 30 on Wellbeing is now online at SKYbrary. You can download the full issue, and individual articles. HindSight magazine is free and published twice a year, reaching tens of thousands of readers in aviation and other sectors worldwide. You will find an introduction to this Issue in this post, along with links to the magazine and the individual articles.
Understanding and intervention for system performance and human wellbeing is rooted – to some extent – in four kinds of thinking. In this short series, I outline these. This post concerns Systems Thinking.
“Safety is our number 1 priority!” But is it really?
“When you put a limit on a measure, if that measure relates to efficiency, the limit will be used as a target.”
I have ‘worked on work’ for my whole professional career. For the majority of that…
The term ‘Human Performance’ (and ‘Human and Organisational Performance’ (or HOP) has become increasingly common…
In this short series, I highlight seven foes and seven friends of system safety, both…