About the Author
Steven Shorrock is an interdisciplinary humanistic, systems and design practitioner interested in human work from multiple perspectives.
Chartered Psychologist (CPsychol) & Chartered Ergonomist and Human Factors Specialist (CErgHF)
Tag Archives: blame
Four Kinds of ‘Human Factors’: 1. The Human Factor
This is the first of a short blog post series, on four kinds of ‘Human Factors’: ‘The Human Factor. Continue reading
Posted in Human Factors/Ergonomics
Tagged blame, ergonomics, human factors, Humanistic psychology, just culture, Systems Thinking, the human factor, work
Comments Off on Four Kinds of ‘Human Factors’: 1. The Human Factor
Human Factors at The Fringe: My Eyes Went Dark
Written and directed by Matthew Wilkinson. A thrilling modern tragedy about a Russian architect driven to revenge after losing his family in a plane crash. Cal MacAninch and Thusitha Jayasundera give electrifying performances in this searing new play about the … Continue reading
Posted in Human Factors/Ergonomics, Safety, Systems Thinking
Tagged accidents, art, blame, human error, human factors, just culture, management, safety, Systems Thinking, theatre
7 Comments
Never/zero thinking
There has been much talk in recent years about ‘never events’ and ‘zero harm’, similar to talk in the safety community about ‘zero accidents’. It sounds obvious: no one would want an accident. And we all wish that serious harm would not result from accidents. But as expressed and implemented top-down, never/zero is problematic for many reasons. In this post, I shall outline just a few, as I see them. Continue reading
Posted in Human Factors/Ergonomics, Safety, Systems Thinking
Tagged accidents, blame, human error, human factors, just culture, management, never events, safety, safety-I, safety-II, Systems Thinking, targets, zero harm
9 Comments
‘Human error’ in the headlines: Press reporting on Virgin Galactic
Again, a familiar smoke pattern has emerged from the ashes of a high-profile accident. The National Transportation Safety Board held a hearing in Washington D.C. on 28 July 2015 on the Virgin Galactic crash over California on October 31, 2014. … Continue reading
Posted in Human Factors/Ergonomics, Safety, Systems Thinking
Tagged accidents, blame, ergonomics, human error, human factors, Language, safety-I, safety-II, social media, Systems Thinking
Comments Off on ‘Human error’ in the headlines: Press reporting on Virgin Galactic
Life After ‘Human Error’ – Velocity Europe 2014
This is a keynote address from Velocity Europe 2014 in Barcelona on 17 November. I wanted to give a fairly light presentation (it was first slot in the morning!) to summarise some key issues in moving on from a focus … Continue reading
Posted in Human Factors/Ergonomics, Safety, Systems Thinking
Tagged blame, carelessness, human error, human factors, safety, safety-I, safety-II, Systems Thinking
5 Comments
‘Human error’: The handicap of human factors, safety and justice
“Oh my God. I told those guys at safety that it was dangerous and one day we would lose concentration and pay for it. I already told those guys at safety that it was very dangerous! We are human and … Continue reading
