The Wrong Kidney

The post discusses a short fictional film, ‘The Wrong Kidney’, created to explore the complexities…

Set Taxonomies to Neutral

Twenty years ago, I completed my PhD on human factors in air traffic control. Part…

Why Is It Just So Difficult? Barriers to ‘Just Culture’ in the Real World

This article is a reproduction of an article published in HindSight magazine issue 35 in September 2023 (all issues available…

Who Are We to Judge? From Work-as-Done to Work-as-Judged

This article is a reproduction of the Editorial published in HindSight magazine issue 35 in September 2023 (all issues…

HindSight 35: Just Culture…Revisited is out now

HindSight is a magazine on human and organisational factors in operations. HindSight magazine is free and…

Proxies for Work-as-Done: 9. Work-as-Judged

In this series of short posts, I outline some of proxies for work-as-done. This post concerns work-as-judged.

The Varieties of Human Work

The analysis of work cannot be limited to work as prescribed in procedures etc (le travail prescrit), nor to the observation of work actually done (le travail réalisé). Similarly, it cannot be limited to work as we imagine it, nor work as people talk about it. Only by considering all four of these varieties of human work can we hope to understand what’s going on.