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Author Archives: stevenshorrock
Work and how to survive it: Lesson 2. Understand variation inside your organisation
In this sporadic series of posts, I share a few insights, as they might apply to work and organisations, from ‘Life and How To Survive It’ and ‘Families and How to Survive Them’, by psychotherapist (late) Robin Skynner and comedian John Cleese. Continue reading
Work and how to survive it: Lesson 1. Understand ‘how work goes’
In this sporadic series of posts, Icshare a few insights, as they might apply to work and organisations, from ‘Life and How To Survive It’ and ‘Families and How to Survive Them’, by psychotherapist (late) Robin Skynner and comedian John Cleese. Continue reading
HindSight 27 on Competency and Expertise is out now!
HindSight Issue 27 is now available in print and online at SKYbrary and on the EUROCONTROL website. You can download the full issue, including an online supplement, and individual articles. HindSight magazine is free and published twice a year, reaching tens of thousands of readers in aviation and other sectors worldwide. You will find an introduction to this Issue below, along with links to the magazine and the individual articles. Continue reading
Posted in Human Factors/Ergonomics, Safety
Tagged ATC, aviation, competence, competency, expertise, golf, healthcare, human factors, non-technical skills, nuclear, power generation, rail, shipping, sport
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Twelve Properties of Effective Classification Schemes
Most organisations seem to use a classification system (or taxonomy) of some sort, for instance for safety classification, and much time is spent developing and using such taxonomies. Importantly, decisions may be made on the basis of the taxonomy and associated database outputs (or it may be that much time is spent on development and use, but little happens as a result). There is therefore a risk of time and money spent unnecessarily, with associated opportunity costs. Still, taxonomies are a requirement in all sorts of areas, and several things should be kept in mind when designing and evaluating a taxonomy. This posts introduces twelve properties of effective classification systems. Continue reading
Vive la Compétence !
This summer, we have been entertained by the world’s best footballers – experts in the game. And it just so happens that Competency and Expertise is theme of this Issue of HindSight. What might we learn from World Cup 2018? Here are five observations. Continue reading
Posted in Culture, Human Factors/Ergonomics, Safety
Tagged competence, emergent expertise, expertise, failiure, non-technical skills, respect, success, teams, teamwork, technology
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Human Factors at the Fringe: BaseCamp
A legendary rivalry: one mountain and two climbers seeking to be the best. We join them at basecamp as they prepare for the challenges of the ascent. Invited into separate tents to join just one of the two climbers, audiences … Continue reading
The Safety-II Dance: A Podcast by Greater Than Code
A few weeks ago, I had a chat with Jamey Hampton, Jessica Kerr, John K. Sawers of Greater Than Code. Here is the podcast that resulted, expertly produced by Mandy Moore. In the podcast, we roamed around topics of human factors/ergonomics, system performance … Continue reading
Posted in Culture, Human Factors/Ergonomics, Safety
Tagged ABCD, culture, empathy, ergonomics, human factors, safety, safety-II, WebOps
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