About the Author
Steven Shorrock is an interdisciplinary humanistic, systems and design practitioner interested in human work from multiple perspectives.
Chartered Psychologist (CPsychol) & Chartered Ergonomist and Human Factors Specialist (CErgHF)
Now available (usually £27-£37)
Author Archives: stevenshorrock
Learning Teams, Learning from Communities
Learning Teams, Learning from Communities
In this article, I refer to some of the ideas and writings of asset-based community development to reflect on Learning Teams in health and safety, and small group conversations and action more generally in organisations. I highlight four lessons from ABCD for learning teams and host organisations. Continue reading
Posted in Humanistic Psychology, Safety, systems thinking
Tagged ABCD, community, health and safety, learning, safety, safety culture, safety management, safety-II, systems thinking, teams, teamwork
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The Real Second Victims
In many professions, specific terms – both old and new – are often established and accepted unquestioningly, from the inside. In some cases, such terms may create and perpetuate inequity and injustice, even when introduced with good intentions. One example that has played on my mind over recent years is the term ‘second victim’. Continue reading
Posted in Safety
Tagged ethics, healthcare, human error, just culture, justice, organisations, second victims, third victims
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The Commercialisation and Commodification of Competency
Two or three years ago, I undertook a course involving UX ‘certification’. I had already undertaken courses in HCI and design as part of an MSc(Eng) in Work Design and Ergonomics some years (ahem…21) earlier. And I had already been … Continue reading
Posted in Human Factors/Ergonomics, Safety, systems thinking
Tagged certification, commercialisation, competence, competency, experience, qualification, safety, ux
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Giving Guidance to Government
This article was published in The Ergonomist, published by the Chartered Institute of Ergonomics and Human Factors, No. 568, Nov-Dec 2018. From healthcare and patient safety, to the latest developments in driver automation, human factors is not only relevant across … Continue reading
The Real Focus of Safety-II
Safety-II has become a talking point. It is discussed not only among safety professionals, but – perhaps more importantly – among front line practitioners, managers, board members and regulators in a wide array of industries. Its practical and inclusive focus … Continue reading
The problem with professional appropriation: The case of ‘human factors’ and ‘ergonomics’
In a recent article in the Sydney Morning Herald newspaper by journalist Liam Mannix (A difficult position: Experts question whether ergonomics holds up), a Sydney University Professor calls out physical ‘ergonomics’ as bad science and practice: Every year, companies around … Continue reading
Work and how to survive it: Lesson 2. Understand variation inside your organisation
In this sporadic series of posts, I share a few insights, as they might apply to work and organisations, from ‘Life and How To Survive It’ and ‘Families and How to Survive Them’, by psychotherapist (late) Robin Skynner and comedian John Cleese. Continue reading
