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Author Archives: stevenshorrock
System Safety: Seven Foes of Explanation
In this short series, I will highlight seven foes and seven friends of system safety, both for explanation and intervention. Each is a concept, meme, or device used in thinking, language, and intervention (reinforced by more fundamental foes that act as barriers to thinking). They are not the only foes or friends, of course, but they are significant ones that either crop up regularly in discussions and writings about safety, or else – in the case of friends – should do. Continue reading
HindSight 28 on Change is out now!
HindSight Issue 28 is now available in print and online at SKYbrary and on the EUROCONTROL website. You can download the full issue, and individual articles. HindSight magazine is free and published twice a year, reaching tens of thousands of readers in aviation and other sectors worldwide. Continue reading
Posted in Human Factors/Ergonomics, Safety, systems thinking
Tagged ATC, aviation, change, community, counselling, hindsight, justculture, psychotherapy, shipping, technology, work
Work and how to survive it: Lesson 3. Encourage the whole self
This is the third in a series reflecting on excerpts from Life and How To Survive It, by the psychotherapist Robin Skynner and the comedian John Cleese, with some reflections on work and organisations. Continue reading
Posted in Humanistic Psychology
Tagged ABCD, Carl Rogers, congratulations, experience, holism, Humanistic psychology
Learning Teams, Learning from Communities
Learning Teams, Learning from Communities
In this article, I refer to some of the ideas and writings of asset-based community development to reflect on Learning Teams in health and safety, and small group conversations and action more generally in organisations. I highlight four lessons from ABCD for learning teams and host organisations. Continue reading
Posted in Humanistic Psychology, Safety, systems thinking
Tagged ABCD, community, health and safety, learning, safety, safety culture, safety management, safety-II, systems thinking, teams, teamwork
The Real Second Victims
In many professions, specific terms – both old and new – are often established and accepted unquestioningly, from the inside. In some cases, such terms may create and perpetuate inequity and injustice, even when introduced with good intentions. One example that has played on my mind over recent years is the term ‘second victim’. Continue reading
Posted in Safety
Tagged ethics, healthcare, human error, just culture, justice, organisations, second victims, third victims
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The Commercialisation and Commodification of Competency
Two or three years ago, I undertook a course involving UX ‘certification’. I had already undertaken courses in HCI and design as part of an MSc(Eng) in Work Design and Ergonomics some years (ahem…21) earlier. And I had already been … Continue reading
Posted in Human Factors/Ergonomics, Safety, systems thinking
Tagged certification, commercialisation, competence, competency, experience, qualification, safety, ux
Giving Guidance to Government
This article was published in The Ergonomist, published by the Chartered Institute of Ergonomics and Human Factors, No. 568, Nov-Dec 2018. From healthcare and patient safety, to the latest developments in driver automation, human factors is not only relevant across … Continue reading
Posted in Human Factors/Ergonomics
Tagged accidents, automation, autonomy, cars, committees, driving, ergonomics, expert witness, expertise, government, gross negligence manslaughter, healthcare, human factors, learning, policy, reviews, roads
