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Author: stevenshorrock

This blog is written by Dr Steven Shorrock. I am interdisciplinary humanistic, systems and design practitioner interested in human work from multiple perspectives. My main interest is human and system behaviour, mostly in the context of safety-related organisations. I am a Chartered Ergonomist and Human Factors Specialist with the CIEHF and a Chartered Psychologist with the British Psychological Society. I currently work as a human factors and safety specialist in air traffic control in Europe. I am also Adjunct Associate Professor at University of the Sunshine Coast, Centre for Human Factors & Sociotechnical Systems. I blog in a personal capacity. Views expressed here are mine and not those of any affiliated organisation, unless stated otherwise. You can find me on twitter at @stevenshorrock or email contact[at]humanisticsystems[dot]com.
  • Mental Health

Navigating the New Reality

  • by stevenshorrock
  • Posted on 07/05/202207/05/2022

While we sometimes talk about the ‘new normal’, the only thing that is normal is change. So how might we navigate the new reality? The following five practices are important in adjusting and adapting and are supported by research on resilience and growth.

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  • Uncategorized

We Need to Talk About Engineering

  • by stevenshorrock
  • Posted on 09/02/202217/10/2022

When it comes to human performance, most efforts to understand work are dedicated to operational roles such as air traffic controllers and professional pilots. In this article, I outline five challenges for engineers in the drive for digitalisation.

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  • systems thinking

Digitalisation at Sea: All Hands on Deck

  • by stevenshorrock
  • Posted on 03/02/202217/10/2022

This article is a reproduction of the Editorial published in HindSight magazine issue 33 in…

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  • Human Factors/Ergonomics

HindSight 33 on Digitalisation and Human Performance is Out Now

  • by stevenshorrock
  • Posted on 28/01/202228/01/2022

HindSight 33 on Digitalisation and Human Performance is Out Now

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  • Human Factors/Ergonomics

Proxies for Work-as-Done: 9. Work-as-Judged

  • by stevenshorrock
  • Posted on 26/01/202210/11/2022

In this series of short posts, I outline some of proxies for work-as-done. This post concerns work-as-judged.

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  • Human Factors/Ergonomics

Proxies for Work-as-Done: 8. Work-as-Measured

  • by stevenshorrock
  • Posted on 19/01/202217/11/2022

In this series of short posts, I outline some of proxies for work-as-done. This post concerns work-as-measured.

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  • Human Factors/Ergonomics

Proxies for Work-as-Done: 7. Work-as-Instructed

  • by stevenshorrock
  • Posted on 16/01/202226/01/2022

In this series of short posts, I outline some of proxies for work-as-done. This post concerns work-as-instructed.

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  • Human Factors/Ergonomics

Proxies for Work-as-Done: 6. Work-as-Simulated

  • by stevenshorrock
  • Posted on 13/01/202226/01/2022

In this series of short posts, I outline some of proxies for work-as-done. This post concerns work-as-simulated.

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Work-as-observed
  • Human Factors/Ergonomics

Proxies for Work-as-Done: 5. Work-as-Observed

  • by stevenshorrock
  • Posted on 04/03/202126/01/2022

In this series of short posts, I outline some of proxies for work-as-done. This post concerns work-as-observed.

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  • Human Factors/Ergonomics

Proxies for Work-as-Done: 4. Work-as-Analysed

  • by stevenshorrock
  • Posted on 24/11/202026/01/2022

In this series of short posts, I outline some of proxies for work-as-done. This post concerns work-as-analysed.

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About the Author

Steven Shorrock is an interdisciplinary humanistic, systems and design practitioner interested in human work from multiple perspectives.

Chartered Psychologist (CPsychol) & Chartered Ergonomist and Human Factors Specialist (CErgHF)

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Human Factors & Ergonomics in Practice

'Human Factors & Ergonomics in Practice' concerns the real practice of human factors and ergonomics (HF/E), conveying the perspectives and experiences of practitioners and other stakeholders in a variety of industrial sectors, organisational settings and working contexts. Buy direct from Routledge.

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Top Posts

  • The Varieties of Human Work
  • Getting a Handle on Three Zones of Performance
  • The HAL 9000 explanation: "It can only be attributable to human error"
  • 'Human Factors' and 'Human Performance': What's the difference?
  • Shorrock’s Law of Limits
  • Surprises, Fast and Slow: Preparing for the Limits of Work-as-Imagined
  • Proxies for Work-as-Done: 1. Work-as-Imagined
  • Four Kinds of Thinking: 2. Systems Thinking
  • The Archetypes of Human Work: 1. The Messy Reality
  • Four Kinds of Human Factors: 3. Factors Affecting Humans

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