“Why Aren’t They Reporting Incidents?” Influences on Reporting Behaviour

Reporting behaviour associated with safety-related accidents, incidents, and hazards is a concern for many managers,…

Set Taxonomies to Neutral

Twenty years ago, I completed my PhD on human factors in air traffic control. Part…

Learning From Psychology and Psychotherapy: A Conversation With David Murphy

Changes of all kinds can have a profound effect on us, both in terms of our wellbeing and performance. David Murphy has worked therapeutically with people, including front-line professionals, for over 20 years, helping them to change, and adapt to change. David talks to Steven Shorrock about dealing with traumatic events and more mundane changes.

Human Performance in the Spotlight: ‘Human Error’ and ‘Honest Mistakes’

This article is a reproduction of an article published in HindSight magazine issue 35 in September 2023 (all issues available…

Why Is It Just So Difficult? Barriers to ‘Just Culture’ in the Real World

This article is a reproduction of an article published in HindSight magazine issue 35 in September 2023 (all issues available…

Who Are We to Judge? From Work-as-Done to Work-as-Judged

This article is a reproduction of the Editorial published in HindSight magazine issue 35 in September 2023 (all issues…

HindSight 35: Just Culture…Revisited is out now

HindSight is a magazine on human and organisational factors in operations. HindSight magazine is free and…

Humanistic Systems Collections: The Albums & EPs

Since I starting blogging, I have written posts on a range of topics concerning work…

PTSD and the Multiple Hourglass Metaphor

This short post concerns a specific metaphor that those affected by trauma may find helpful.…

Self Care and the Helping Hexagon

In my previous post on the Helping Octagon, I outlined eight roles relevant to helping…