About

This blog is written by Dr Steven Shorrock, a Chartered Psychologist and Chartered Ergonomist and Human Factors Specialist.

Dr. Steven Shorrock has been engaged in the discovery, development, translation, application, and dissemination of knowledge and practice since 1996. His areas of expertise include

  • applied cognitive psychology
  • industrial, work and organisational psychology
  • human factors and engineering psychology, and
  • humanistic psychology.

Qualifications

  • PhD in Cognitive error analysis for incident analysis and performance prediction, University of Nottingham, 2003
  • MSc Work Design and Ergonomics (with Distinction), University of Birmingham, 1997
  • BSc (Hons) Applied Psychology (Class I), Liverpool John Moores University, 1996

Memberships

  • Fellow of the British Psychological Society (FBPsS)
  • Chartered Psychologist (British Psychological Society)
  • Chartered Ergonomist & Human Factors Specialist (Chartered Institute of Ergonomics and Human Factors)

Aviation Experience

  • Senior Team Leader (Human Factors) at EUROCONTROL since 2010, leading work on Human Factors and industrial, work and organisational psychology. EUROCONTROL is an intergovernmental civil-military organisation with 42 Member States and 2 Comprehensive Agreement States.
    • European Safety Culture Programme Leader (2014-present)
    • Co-chair EUROCONTROL Safety Human Performance Sub-Group (2022-present)
    • Editor-in-Chief of EUROCONTROL HindSight magazine
    • Co-authored the first major publication on Safety-II, and led white papers on systems thinking and safety observation, and the EUROCONTROL Just Culture Manifesto.
  • Previous roles include Senior Lecturer at the University of New South Wales, and Principal Human Factors Specialist at NATS, and Senior Consultant at DNV.
  • Personally-invited member of International Civil Aviation Organization ‘Human Performance Task Force’ and contributor to ICAO Doc 10151 Human Performance Manual for Regulators.

Healthcare Experience

  • Faculty at The Royal College of Surgeons of Edinburgh for the course Team Based Quality Review for Surgical Practice.
  • Guest Lecturer at UCL on the postgraduate course ‘Risk and Safety in Medical Practice and other Complex Systems’.
  • Honorary Clinical Tutor at The University of Edinburgh (2018-2021), College of Medicine and Veterinary Medicine, where I advised on the design of the newly formed MSc Patient Safety and Clinical Human Factors, and presented video-recorded lectures.
  • Provided oral evidence to a Committee in The Houses of Parliament on learning from mistakes in the NHS in England.
  • Provided oral evidence to the Williams Review into gross negligence manslaughter in healthcare.
  • Advisory Group Member of the Harmed Patients Alliance.
  • Invited speaker for healthcare organisations including: The Royal College of Surgeons of Edinburgh, Healthcare Improvement Scotland, Clinical Human Factors Group, Patient Safety Congress, The Royal College of Obstetricians and Gynaecologists, South London and Maudsley NHS Foundation, Association for Simulated Practice in Healthcare, NHS England and NHS Improvement, NHS Lothian, British Association of MR Radiographers, Nottingham University Hospital Trust, Intensive Care Society.

Additional Roles

  • Adjunct Associate Professor, University of the Sunshine Coast (Australia), Centre for Human Factors & Sociotechnical Systems.

Contributions

  • Author/editor and co-author/co-editor of books, book chapters, journal articles, magazine articles, international white papers, reports, and products (see publications and products).

I blog in a personal capacity. Views expressed here are mine and not those of any affiliated organisation.

LinkedIn: www.linkedin.com/in/steveshorrock/

Email: contact[at]humanisticsystems[dot]com

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