How To Do Safety-II

Safety-II, its cousin Resilience Engineering (and offshoots such as resilient healthcare), as well as predecessor…

Work-as-Imagined Solutioneering: A 10-Step Guide

In this post, I outline a typical process of 10 Steps by which problematic solutions come into being. Some of the steps may be skipped, but with the same outcome: a problematic solution.