Human Performance in the Spotlight: Mental Practice

This article is a slightly edited reproduction of an article published in HindSight magazine issue 36 (Autumn 2024) (all issues…

Learning in the Heat of the Moment: An Interview With Sabrina Cohen-Hatton

In the heat of the moment, how do we make decisions, individually and collectively? And how can we improve decision-making at work? Steven Shorrock interviews firefighter and psychologist Sabrina Cohen-Hatton, about her work on decision-making in the emergency services, her journey from firefighter to Chief Fire Officer, and her extraordinary life.

Proxies for Work-as-Done: 6. Work-as-Simulated

In this series of short posts, I outline some of proxies for work-as-done. This post concerns work-as-simulated.

Learning About Healthcare Work in a Pandemic

The COVID-19 pandemic has had one of the biggest effects on work-as-done in healthcare in living memory. So what might we learn about work from the perspectives of frontline workers? I asked a variety of practitioners to give a short answer.