I went to Velocity EU 2014 in Barcelona this week – the conference for web operations/WebOps…
Category: Culture
“If only it weren’t for the managers, the goddamned managers, always getting tangled up in the…
Once your own culture becomes invisible to you, you know you have become a victim…
About the time I was born, a new musical genre emerged. Disillusioned with the rock…
The safety culture discussion cards are now in use in a number of countries within…
The reporting of safety occurrences and safety-relevant issues and conditions is an essential activity in…
David Thompson, a Human Factors Specialist from NATS, UK, has provided some feedback on the…
‘What we call our data are really our own constructions of other people’s constructions of…
I have received some great practical tips (and considerations for the future) from an ATC…
(This article featured in The Controller – Journal of Air Traffic Control, April 2012.) by…