Three Spaces for Work-as-Disclosed

Work-as-disclosed is what we say or write about work, and how we talk or write about it, either casually or more formally. This post outlines three spaces for work-as-disclosed are relevant to trying to reduce the gap between work-as-disclosed and work-as-done.

Ten Contextual Conversations

All human activity, along with associated emergent problematic situations and opportunities, is embedded in context. The ‘context’ is, however, a a melange of different contexts. An approach that I have found useful is to spend time considering contextual influences (e.g., on decision making, at multiple levels of organisations) on problematic situations or potential solutions, more explicitly.

Learning About Aviation Work in a Pandemic

Everyday work in aviation COVID-19 pandemic has been affected almost beyond recognition, and with it how we feel about work and the future. So what might we learn about work from the perspectives of two front-line professions: air traffic controllers and professional pilots?

Learning About Healthcare Work in a Pandemic

The COVID-19 pandemic has had one of the biggest effects on work-as-done in healthcare in living memory. So what might we learn about work from the perspectives of frontline workers? I asked a variety of practitioners to give a short answer.

HindSight 30 on Wellbeing is out now

HindSight Issue 30 on Wellbeing is now online at SKYbrary. You can download the full issue, and individual articles. HindSight magazine is free and published twice a year, reaching tens of thousands of readers in aviation and other sectors worldwide. You will find an introduction to this Issue in this post, along with links to the magazine and the individual articles.

How To Do Safety-II

Safety-II, its cousin Resilience Engineering (and offshoots such as resilient healthcare), as well as predecessor…

The Reality of Goal Conflicts and Trade-offs

“Safety is our number 1 priority!” But is it really?

‘Human Factors’ and ‘Human Performance’: What’s the Difference?

The term ‘Human Performance’ (and ‘Human and Organisational Performance’ (or HOP) has become increasingly common…

System Safety: Seven Friends of Intervention

In this short series, I highlight seven foes and seven friends of system safety, both for explanation and intervention. Each is a concept, meme, or device used in thinking, language, and intervention (reinforced by more fundamental foes that act as barriers to thinking).  They are not the only foes or friends, of course, but they are significant ones that either crop up regularly in discussions and writings about safety, or else – in the case of friends – should do. In this post, I outline seven friends of intervention.

System Safety: Seven Friends of Explanation

In this short series, I highlight seven foes and seven friends of system safety, both…