One way to understand the links between unwanted events, conditions and interventions is via causal…
Tag: procedures
The analysis of work cannot be limited to work as prescribed in procedures etc (le travail prescrit), nor to the observation of work actually done (le travail réalisé). Similarly, it cannot be limited to work as we imagine it, nor work as people talk about it. Only by considering all four of these varieties of human work can we hope to understand what’s going on.
Sometimes lessons about work come about from the most wonderful places. Arnold Lobel’s ‘Frog and…