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Understanding and Improving Work & Life

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  • Systems Thinking

Diversity of Thought: Surviving and Thriving in a Changing World

  • by stevenshorrock
  • Posted on 29/09/202330/10/2025

In a rapidly evolving world, organisations must adapt to survive and thrive. However, the key lies not only in technological innovation, but in the diversity of thought within an organisation. This article sheds light on the crucial role diversity of thought plays in navigating the complexities of our changing world.

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  • Human Factors/Ergonomics

Twenty Five Years: Reflections on the Practice of Improving Work

  • by stevenshorrock
  • Posted on 06/11/202217/03/2023

In this post, I reflect on what I learned since graduating and have found to be most important to practice in the design and improvement of work.

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  • Health and Wellbeing

Navigating the New Reality

  • by stevenshorrock
  • Posted on 07/05/202204/10/2023

While we sometimes talk about the ‘new normal’, the only thing that is normal is change. So how might we navigate the new reality? The following five practices are important in adjusting and adapting and are supported by research on resilience and growth.

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  • Culture

Learning About Aviation Work in a Pandemic

  • by stevenshorrock
  • Posted on 27/09/202010/12/2024

Everyday work in aviation COVID-19 pandemic has been affected almost beyond recognition, and with it how we feel about work and the future. So what might we learn about work from the perspectives of two front-line professions: air traffic controllers and professional pilots?

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  • Human Factors/Ergonomics

Learning About Healthcare Work in a Pandemic

  • by stevenshorrock
  • Posted on 17/09/202010/12/2024

The COVID-19 pandemic has had one of the biggest effects on work-as-done in healthcare in living memory. So what might we learn about work from the perspectives of frontline workers? I asked a variety of practitioners to give a short answer.

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About the Author

Steven Shorrock is an interdisciplinary humanistic, systems and design practitioner interested in understanding and improving work and life.

Chartered Psychologist (CPsychol) | Chartered Ergonomist and Human Factors Specialist (CErgHF) | BSc (Hons) MSc (Eng) PhD

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Categories

  • Safety (122)
  • Human Factors/Ergonomics (95)
  • Systems Thinking (84)
  • Culture (30)
  • Humanistic Psychology (21)

Tags

  • safety (75)
  • human factors (64)
  • Systems Thinking (59)
  • safety-II (51)
  • work-as-done (51)

Year

  • 2025 (30)
  • 2024 (36)
  • 2023 (107)
  • 2022 (52)
  • 2021 (5)

Human Factors & Ergonomics in Practice

'Human Factors & Ergonomics in Practice' concerns the real practice of human factors and ergonomics (HF/E), conveying the perspectives and experiences of practitioners and other stakeholders in a variety of industrial sectors, organisational settings and working contexts. Buy direct from Routledge.

Tags

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Top Posts

  • Proxies for Work-as-Done: 1. Work-as-Imagined
  • The Varieties of Human Work
  • 'Human Factors' and 'Human Performance': What's the Difference?
  • Four Kinds of ‘Human Factors’: 2. Factors of Humans
  • What Human Factors Isn't: 1. Common Sense
  • Why Do We Resist New Thinking About Safety and Systems?
  • Four Kinds Of Thinking: 1. Humanistic Thinking
  • The HAL 9000 Explanation: “It Can Only Be Attributable to Human Error”
  • Four Kinds of Human Factors: 4. Socio-Technical System Interaction
  • What Human Factors Isn't: 2. Courtesy and Civility at Work

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