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Understanding and Improving Human Work

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Category: Safety

  • Safety

If you want to understand risk, you need to get out from behind your desk

  • by stevenshorrock
  • Posted on 22/05/201314/11/2016

I saw this poster in an airport some time ago. It is an advert for…

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  • Humanistic Psychology

Why do we resist new thinking about safety and systems?

  • by stevenshorrock
  • Posted on 12/04/201329/11/2014

Something I have been thinking about for a while is the way that we look…

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  • Culture

“So you have an under-reporting problem?” System barriers to incident reporting.

  • by stevenshorrock
  • Posted on 07/02/201313/10/2014

The reporting of safety occurrences and safety-relevant issues and conditions is an essential activity in…

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  • Culture

Using the Safety Culture Discussion Cards: Tips for SWOT analysis from a user

  • by stevenshorrock
  • Posted on 30/01/201319/04/2018

David Thompson, a Human Factors Specialist from NATS, UK, has provided some feedback on the…

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  • Culture

Using the Safety Culture Discussion Cards to help understand textual data

  • by stevenshorrock
  • Posted on 26/11/201213/10/2014

‘What we call our data are really our own constructions of other people’s constructions of…

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  • Safety

Five questions about boredom, fatigue and vigilance

  • by stevenshorrock
  • Posted on 07/11/201213/10/2014

Below are five questions posed by a safety colleague, and some brief responses. 1. How…

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  • Culture

Using the Safety Culture Discussion Cards: Tips from a user

  • by stevenshorrock
  • Posted on 18/07/201213/10/2014

I have received some great practical tips (and considerations for the future) from an ATC…

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  • Safety

Reading on the job: fatigue, boredom and distraction while underloaded

  • by stevenshorrock
  • Posted on 17/07/201213/10/2014

I have received a few queries asking for a view (or “the science”) on reading…

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  • Safety

Breaks from operational duty and fatigue management

  • by stevenshorrock
  • Posted on 16/07/201213/10/2014

by Steve Shorrock (Adapted from Hindsight, Volume 13, Summer 2011, pp. 68-69, EUROCONTROL) Guidelines from Human Factors…

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  • Culture

Safety Culture in your Hands

  • by stevenshorrock
  • Posted on 04/07/201213/10/2014

(This article featured in The Controller – Journal of Air Traffic Control, April 2012.) by…

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About the Author

Steven Shorrock is an interdisciplinary humanistic, systems and design practitioner interested in human work from multiple perspectives.

Chartered Psychologist (CPsychol) & Chartered Ergonomist and Human Factors Specialist (CErgHF)

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Human Factors & Ergonomics in Practice

'Human Factors & Ergonomics in Practice' concerns the real practice of human factors and ergonomics (HF/E), conveying the perspectives and experiences of practitioners and other stakeholders in a variety of industrial sectors, organisational settings and working contexts. Buy direct from Routledge.

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Top Posts

  • The Varieties of Human Work
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  • The HAL 9000 explanation: "It can only be attributable to human error"
  • 'Human Factors' and 'Human Performance': What's the difference?
  • Shorrock’s Law of Limits
  • Surprises, Fast and Slow: Preparing for the Limits of Work-as-Imagined
  • Proxies for Work-as-Done: 1. Work-as-Imagined
  • Four Kinds of Thinking: 2. Systems Thinking
  • The Archetypes of Human Work: 1. The Messy Reality
  • Four Kinds of Human Factors: 3. Factors Affecting Humans

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