Sometimes in our working lives, we have to make decisions that involve a kind of…
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Surprises in healthcare are common and can have lasting effects on clinicians. Steven Shorrock asked clinicians to reveal aspects of their experience with implications for learning.
This article is a reproduction of the Editorial published in HindSight magazine issue 34 in…
When it comes to human performance, most efforts to understand work are dedicated to operational roles such as air traffic controllers and professional pilots. In this article, I outline five challenges for engineers in the drive for digitalisation.
Everyday work in aviation COVID-19 pandemic has been affected almost beyond recognition, and with it how we feel about work and the future. So what might we learn about work from the perspectives of two front-line professions: air traffic controllers and professional pilots?
The COVID-19 pandemic has had one of the biggest effects on work-as-done in healthcare in living memory. So what might we learn about work from the perspectives of frontline workers? I asked a variety of practitioners to give a short answer.
“Safety is our number 1 priority!” But is it really?
This summer, we have been entertained by the world’s best footballers – experts in the game. And it just so happens that Competency and Expertise is theme of this Issue of HindSight. What might we learn from World Cup 2018? Here are five observations.
Me, myself and TMI Imagine you are an operator in a nuclear power control room.…
Sometimes lessons about work come about from the most wonderful places. Arnold Lobel’s ‘Frog and…
Humanistic Systems 