About the Author
Steven Shorrock is an interdisciplinary humanistic, systems and design practitioner interested in human work from multiple perspectives.
Chartered Psychologist (CPsychol) & Chartered Ergonomist and Human Factors Specialist (CErgHF)
Tag Archives: command and control
Systems Thinking for Safety: Ten Principles (A White Paper)
This week, a EUROCONTROL Network Manager White Paper was released, entitled Systems Thinking for Safety: Ten Principles. The White Paper was a collaboration of EUROCONTROL, DFS, nine other air navigation service providers and three pilot and controller associations. The purpose is to … Continue reading
Posted in Safety, Systems Thinking
Tagged command and control, safety, safety-II, Systems Thinking
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Facing up to Command-and-Controlism: Twenty Warning Signs
In my last post, I offered a reworked version of the 12-steps of Alcoholics Anonymous to address the compulsion underlying various forms of authoritarian, bureaucratic management: Command-and-Controlism. For some, it may make for uncomfortable reading. You may think, “What an order! … Continue reading
Recovery from Command-and-Control: A Twelve-Step Program
Most of us in democratic countries would hate to see the rise authoritarianism. When we hear about authoritarian regimes around the world, we feel lucky not to live there. We know that people do not thrive under authoritarianism, where high levels of … Continue reading
Posted in Systems Thinking
Tagged command and control, Humanistic psychology, management, Systems Thinking
8 Comments
Target Culture: Lessons in Unintended Consequences
By Steven Shorrock & Tony Licu The text in this article first appeared in HindSight 17, EUROCONTROL, July 2013. Since we emerged from the depths of winter, many of us are still are afflicted by the ‘potholes’ that developed in … Continue reading
