This article is a slightly edited reproduction of an article published in HindSight magazine issue 36 (Autumn 2024) (all issues…
Tag: healthcare
The post discusses a short fictional film, ‘The Wrong Kidney’, created to explore the complexities…
As we go about our daily lives, any exposure to news media confronts us with…
HindSight is a magazine on human and organisational factors in operations. HindSight magazine is free and…
Understanding the complexities and nuances of human work is critical if we are to improve how work really works. In healthcare, as clinicians and other healthcare professionals navigate their roles, they encounter a diverse array of situations that create goal conflicts, dilemmas and other challenges. One way to explore these is via micro-narratives. These are short stories based on personal observations and experiences. One method to capture these is via simple written postcards. Postcards from Work (Healthcare Edition) delves into these experiences.
Healthcare is perhaps the most complex safety-critical sector, and the challenges have only increased throughout the COVID-19 pandemic. Increasingly, human and organisational factors have come under the spotlight. Manoj Kumar is a consultant general surgeon with a background also in safety, human factors, and training. In this conversation with Steven Shorrock, Manoj provides insights and perspectives on the realities of work in healthcare, and the team’s role in improvement.
Surprises in healthcare are common and can have lasting effects on clinicians. Steven Shorrock asked clinicians to reveal aspects of their experience with implications for learning.
This article is a reproduction of the Editorial published in HindSight magazine issue 34 in…
HindSight is a magazine on human and organisational factors in operations. HindSight magazine is free…
The COVID-19 pandemic has had one of the biggest effects on work-as-done in healthcare in living memory. So what might we learn about work from the perspectives of frontline workers? I asked a variety of practitioners to give a short answer.
Humanistic Systems 