The COVID-19 pandemic has had one of the biggest effects on work-as-done in healthcare in living memory. So what might we learn about work from the perspectives of frontline workers? I asked a variety of practitioners to give a short answer.
Tag: human-centred design
Safety-II, its cousin Resilience Engineering (and offshoots such as resilient healthcare), as well as predecessor…
‘Human Factors’ (or Ergonomics) is often presented as something that it’s not, or as something…
In this short series, I highlight seven foes and seven friends of system safety, both for explanation and intervention. Each is a concept, meme, or device used in thinking, language, and intervention (reinforced by more fundamental foes that act as barriers to thinking). They are not the only foes or friends, of course, but they are significant ones that either crop up regularly in discussions and writings about safety, or else – in the case of friends – should do. In this post, I outline seven friends of intervention.
Humanistic Systems 