A few weeks ago, I had a chat with Jamey Hampton, Jessica Kerr, John K. Sawers of Greater…
Tag: WebOps
The analysis of work cannot be limited to work as prescribed in procedures etc (le travail prescrit), nor to the observation of work actually done (le travail réalisé). Similarly, it cannot be limited to work as we imagine it, nor work as people talk about it. Only by considering all four of these varieties of human work can we hope to understand what’s going on.
Me, myself and TMI Imagine you are an operator in a nuclear power control room.…
I went to Velocity EU 2014 in Barcelona this week – the conference for web operations/WebOps…