HindSight is a magazine on human and organisational factors in operations. HindSight magazine is free and published twice a year, reaching tens of thousands of readers in aviation and other sectors worldwide. Published in December 2021, HindSight 33 focused on the theme of Digitalisation and Human Performance. You can download the full issue, and individual articles on SKYbrary. You will find an introduction to this Issue below, along with links to the magazine and the individual articles.
Welcome to issue 33 of EUROCONTROL’s HindSight magazine, the magazine on human and organisational factors in operations, in air traffic management and beyond.
This issue is on the theme of Digitalisation and Human Performance. It includes a wide variety of articles from front-line staff and specialists in technology, change, safety, human factors, and human and organisational performance in aviation. There are also insights from healthcare and pharmaceutical manufacturing. The articles reflect the possibilities for digitalisation and human performance, and the challenges for individuals, teams, organisations, regulators, industries, and societies.
The authors present a variety of perspectives, some of which are quite different. This is an important aspect of HindSight magazine. Some focus more on the possibilities, while others focus more on the pitfalls. It is important that we consider and reconcile these perspectives. As noted in the Editorial, each of us has different attitudes and favoured strategies when it comes to the development and deployment of advanced technology in operations. Taking just one narrow perspective is likely to be problematic.
Digitalisation and human performance are interdependent. We know from decades of research and practice that the two cannot be separated. Ultimately, the success of efforts toward digitalisation depend on people in many roles – technical, operational, human factors, safety, quality, security, training, recruitment, and change management, to name a few.
Special thanks are extended to the authors and the operational reviewers, who help to ensure that HindSight magazine is relevant, interesting and useful. While the primary readers are operational staff, especially those involved in air traffic management, it is read much more widely, by different people in different sectors.
We hope you enjoy reading this issue of HindSight magazine. Please spread the word to others who might be interested in digitalisation and human performance in aviation and beyond.
HindSight 33 Articles
The Long Read
- Flight deck human factors and digitalisation: Possibilities and dilemmas, a conversation with FAA’s Kathy Abbott, by Steven Shorrock.
Views from the Ground and Air
- Building adaptive capacity: Amplifying the combined strenghts of humans and machines, by Rogier Woltjer and Tom Laursen
- A regulator’s perspective on digitalisation and human performance, by Kathryn Jones and Anna Vereker
- Digitalisation vs human flexibility, by Anders Ellerstrand
- De-risking FOQA: Flight data management and pilot protection in an ADS-B world, by James Norman
- We need to talk about engineering, by Steven Shorrock
- Gender diversity in Tech: Things change with time, but you have to change them yourself, by An Exsteen
- Disaster recovery and business continuity: A short introduction, by Stefan Maes
- MUAC CONOPS 2030, by Robert Parys and Peter Hendrickx
- Notamation: Artifical intelligence at work, by Camille Uylenbroeck
- Focus on…MUAC technical systems, by members of the MUAC Technical Systems Unit and MUAC Ops Units
- Human and organisational factors Q&A: Performance Based Navigation (PBN) routes, by Nuno Cebola
Views from Elsewhere
- Lessons from the introduction of robotic surgery, by Euan Green
- We need to fix IT, by Harold Thimbleby
- Making automation a team player in biopharma manufacturing, by Jim Ball and Kristen Pham
- Human performance in the spotlight: Distributed situation awareness, by Paul Salmon