Learning systems thinking is best done by doing. Case studies are useful ways to understand…
Category: safety
Despite the pervasive and controversial nature of the notion of ‘human error’ in academia, industry…
I went to Velocity EU 2014 in Barcelona this week – the conference for web operations/WebOps…
This is a keynote address from Velocity Europe 2014 in Barcelona on 17 November. I…
Occupational Overuse Syndrome – Human Error Variant (OOS-HEV) is a condition involving the overuse of the…
Some time ago, I noticed the safety-fication of everything. I noticed that otherwise fairly ordinary words…
The comedian Bill Hicks died just over 20 years ago. He was not ‘just a comedian’.…
In Kurt Vonnegut’s dystopian novel ‘Player Piano’, automation has replaced most human labour. Anything that…
OVER BLACK WE HEAR THE DULL SOUNDS OF INDUSTRY; A MUFFLED MASS OF MACHINES, GEARS, STEAM.…
When things go wrong, we seem to display a reliable tendency to do one thing:…
