The Real Second Victims

In many professions, specific terms – both old and new – are often established and accepted unquestioningly, from the inside. In some cases, such terms may create and perpetuate inequity and injustice, even when introduced with good intentions. One example that has played on my mind over recent years is the term ‘second victim’.

Just Culture in La La Land

It was always going to happen. The wrong Best Picture winner was read out live on…

Just Culture: Who Are We Really Afraid Of?

When we think about just culture, we usually think about accidents and incidents, associated ‘honest…

Safety-II and Just Culture: Where Now?

When things go wrong, we seem to display a reliable tendency to do one thing:…