Sometimes in our working lives, we have to make decisions that involve a kind of…
Tag: safety
Sometimes after an incident, a system-wide change is implemented that makes work more difficult and creates new problems. This story is one such example, which contains useful lessons for responding to rare events. Steven Shorrock recounts the tale.
Healthcare is perhaps the most complex safety-critical sector, and the challenges have only increased throughout the COVID-19 pandemic. Increasingly, human and organisational factors have come under the spotlight. Manoj Kumar is a consultant general surgeon with a background also in safety, human factors, and training. In this conversation with Steven Shorrock, Manoj provides insights and perspectives on the realities of work in healthcare, and the team’s role in improvement.
This article is a reproduction of an article published in HindSight magazine issue 28 in February 2019 on the…
This article is a reproduction of the Editorial published in HindSight magazine issue 31 in December 2020…
This article is a reproduction of the Editorial published in HindSight magazine issue 34 in…
HindSight is a magazine on human and organisational factors in operations. HindSight magazine is free…
Reflections on what distinguishes the three zones of performance in the well-known graph associated with Safety-II.
Sometimes, people come into your life and – through a rare blend of qualities – support you through the challenges and struggles in a way that few can. Richard Cook has been such a presence in my life.
In this post, I describe four roles for the spread of new ideas, and reflect on corresponding ego traps or shadow roles.
Humanistic Systems 