Tag Archives: Unintended consequences

Target Culture: Lessons in Unintended Consequences

By Steven Shorrock & Tony Licu The text in this article first appeared in HindSight 17, EUROCONTROL, July 2013. Since we emerged from the depths of winter, many of us are still are afflicted by the ‘potholes’ that developed in … Continue reading

Posted in systems thinking | Tagged , , , , | 4 Comments