Work-as-disclosed is what we say or write about work, and how we talk or write about it, either casually or more formally. This post outlines three spaces for work-as-disclosed are relevant to trying to reduce the gap between work-as-disclosed and work-as-done.
All human activity, along with associated emergent problematic situations and opportunities, is embedded in context. The ‘context’ is, however, a a melange of different contexts. An approach that I have found useful is to spend time considering contextual influences (e.g., on decision making, at multiple levels of organisations) on problematic situations or potential solutions, more explicitly.
Everyday work in aviation COVID-19 pandemic has been affected almost beyond recognition, and with it how we feel about work and the future. So what might we learn about work from the perspectives of two front-line professions: air traffic controllers and professional pilots?
The COVID-19 pandemic has had one of the biggest effects on work-as-done in healthcare in living memory. So what might we learn about work from the perspectives of frontline workers? I asked a variety of practitioners to give a short answer.
Understanding and intervention for system performance and human wellbeing is rooted – to some extent – in four kinds of thinking. In this short series, I outline these. This post concerns Systems Thinking.
Understanding and intervention for system performance and human wellbeing is rooted – to some extent – in four kinds of thinking. In this short series, I outline these. This post focuses on humanistic thinking.
Safety-II, its cousin Resilience Engineering (and offshoots such as resilient healthcare), as well as predecessor…
“Safety is our number 1 priority!” But is it really?
In this post, I outline four common homes for HF/E within organisations, drawing on personal experience in each of the four organisational divisions in different organisations. I conclude with some of the implications of organisational homelessness.
The term ‘Human Performance’ (and ‘Human and Organisational Performance’ (or HOP) has become increasingly common…
Humanistic Systems 