Surprises, Fast and Slow: Preparing for the Limits of Work-as-Imagined

This article is a reproduction of the Editorial published in HindSight magazine issue 34 in…

HindSight 34: Handling Surprises (Tales of the Unexpected) is out now

HindSight is a magazine on human and organisational factors in operations. HindSight magazine is free…

Getting a Handle on Three Zones of Performance

Reflections on what distinguishes the three zones of performance in the well-known graph associated with Safety-II.

How To Do Safety-II

Safety-II, its cousin Resilience Engineering (and offshoots such as resilient healthcare), as well as predecessor…

What Human Factors Isn’t: 4. A Cause of Accidents

‘Human Factors’ (or Ergonomics) is often presented as something that it’s not, or as something…

Learning Teams, Learning from Communities

Learning Teams, Learning from Communities
In this article, I refer to some of the ideas and writings of asset-based community development to reflect on Learning Teams in health and safety, and small group conversations and action more generally in organisations. I highlight four lessons from ABCD for learning teams and host organisations.

The Real Focus of Safety-II

Safety-II has become a talking point. It is discussed not only among safety professionals, but – perhaps more importantly – among front line practitioners, managers, board members and regulators in a wide array of industries. But what is the real focus of Safety-II?

Work and How to Survive It: Lesson 2. Understand Variation Inside Your Organisation

In this sporadic series of posts, I share a few insights, as they might apply to work and organisations, from ‘Life and How To Survive It’ and ‘Families and How to Survive Them’, by psychotherapist (late) Robin Skynner and comedian John Cleese.

Work and How to Survive It: Lesson 1. Understand ‘How Work Goes’

In this sporadic series of posts, Icshare a few insights, as they might apply to work and organisations, from ‘Life and How To Survive It’ and ‘Families and How to Survive Them’, by psychotherapist (late) Robin Skynner and comedian John Cleese.

Human Factors at the Fringe: BaseCamp

A legendary rivalry: one mountain and two climbers seeking to be the best. We join…