Artificial Intelligence and the Surrogation of Human Work

If you have ever read an analysis or report about work you know very well,…

Supporting the People Who Make Safe Operations Possible

This post is an edited version of my invited talk at the IATA World Safety…

Who Are We to Judge? From Work-as-Done to Work-as-Judged

This article is a reproduction of the Editorial published in HindSight magazine issue 35 in September 2023 (all issues…

Proxies for Work-as-Done: 8. Work-as-Measured

In this series of short posts, I outline some of proxies for work-as-done. This post concerns work-as-measured.