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Author: stevenshorrock

This blog is written by Dr Steven Shorrock, a Chartered Psychologist and Chartered Ergonomist and Human Factors Specialist. I work as an interdisciplinary humanistic, systems and design practitioner in safety critical industries. In 2025, I was awarded the status of Fellow of the British Psychological Society (FBPsS) for my practice and research in transportation, healthcare and other industries. This is the highest designation the society can bestow, showing recognition of significant contribution to the advancement or communication of psychological knowledge and practice by research, teaching, publications and public service, and by organising and developing the work of others. I am also an Adjunct Professor at University of the Sunshine Coast, Centre for Human Factors and Systems Science, and Faculty at the Royal College of Surgeons of Edinburgh. I blog in a personal capacity. Views expressed here are mine and not those of any affiliated organisation. LinkedIn: www.linkedin.com/in/steveshorrock/ Email: contact[at]humanisticsystems[dot]com
  • Systems Thinking

Systems Thinking for Safety: From A&E to ATC

  • by stevenshorrock
  • Posted on 03/06/201524/03/2023

This article summarises a EUROCONTROL Network Manager White Paper called Systems Thinking for Safety: Ten…

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  • Human Factors/Ergonomics

The Quantified Self in a Complex System: A Systems Perspective on Mental Workload

  • by stevenshorrock
  • Posted on 27/05/201527/03/2023

In the last few years, many of us have started to quantify ourselves. We have…

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  • Human Factors/Ergonomics

Is ‘Human Error’ the Handicap of Human Factors? A Discussion Among Human Factors Specialists

  • by stevenshorrock
  • Posted on 29/03/201510/03/2023

Following most major accidents, one phrase is almost guaranteed to headline in the popular press:…

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  • Human Factors/Ergonomics

Human Factors and Ergonomics in Practice: A Forthcoming Practitioner-Focused Book

  • by stevenshorrock
  • Posted on 06/02/201509/11/2015

Ten years ago, I found myself caught between two worlds. I had spent several years…

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  • Humanistic Psychology

Mind your Mindset: Safety-I and Safety-II

  • by stevenshorrock
  • Posted on 19/01/201519/03/2023

During the last few years, different ways of thinking about safety have challenged prevailing worldviews…

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  • Human Factors/Ergonomics

Paramedics Under Pressure: A Case Study for Systems Thinking

  • by stevenshorrock
  • Posted on 13/12/201410/12/2024

Learning systems thinking is best done by doing. Case studies are useful ways to understand…

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  • Systems Thinking

The Whole Picture

  • by stevenshorrock
  • Posted on 06/12/201424/03/2023

During my teenage years, I was primarily interested in the arts, not the sciences. I…

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  • Human Factors/Ergonomics

‘Human Error’: Still Undefined After All These Years

  • by stevenshorrock
  • Posted on 02/12/201410/03/2023

Despite the pervasive and controversial nature of the notion of ‘human error’ in academia, industry…

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  • Culture

What I Learned From Velocity Barcelona 2014: Reflections on Human Factors, Safety and Webops

  • by stevenshorrock
  • Posted on 22/11/201428/02/2023

I went to Velocity EU 2014 in Barcelona this week – the conference for web operations/WebOps…

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  • Human Factors/Ergonomics

Life After ‘Human Error’ – Velocity Europe 2014

  • by stevenshorrock
  • Posted on 19/11/201410/03/2023

This is a keynote address from Velocity Europe 2014 in Barcelona on 17 November. I…

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About the Author

Steven Shorrock is an interdisciplinary humanistic, systems and design practitioner interested in understanding and improving work and life.

Chartered Psychologist (CPsychol) | Chartered Ergonomist and Human Factors Specialist (CErgHF) | BSc (Hons) MSc (Eng) PhD

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Human Factors & Ergonomics in Practice

'Human Factors & Ergonomics in Practice' concerns the real practice of human factors and ergonomics (HF/E), conveying the perspectives and experiences of practitioners and other stakeholders in a variety of industrial sectors, organisational settings and working contexts. Buy direct from Routledge.

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Top Posts

  • “Why Are We Having More Incidents?” Causal Loops in Reactions to Unwanted Events
  • Four Kinds of Thinking: 2. Systems Thinking
  • The Varieties of Human Work
  • The HAL 9000 Explanation: “It Can Only Be Attributable to Human Error”
  • Four Kinds of Human Factors: 3. Factors Affecting Humans
  • Human Factors and Ergonomics: Looking Back to Look Forward
  • Empathy: A Core Condition for Humanistic Design
  • 'Human Factors' and 'Human Performance': What's the Difference?
  • The Reality of Goal Conflicts and Trade-offs
  • Seven Threats to New Safety Movements: 1) Over-commercialism

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