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Understanding and Improving Work & Life

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  • Safety

People in Control: A Conversation With Captain James Burnell

  • by stevenshorrock
  • Posted on 30/10/202530/10/2025

Aviation is heavily reliant on procedures, but procedures can never replace human adaptivity in all…

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  • Humanistic Psychology

Seeing the People In Control

  • by stevenshorrock
  • Posted on 14/10/202530/10/2025

This article is a slightly edited reproduction of the Editorial published in HindSight magazine issue 36 (Autumn 2024)…

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  • Safety

The Wrong Kidney

  • by stevenshorrock
  • Posted on 24/05/202427/05/2024

The post discusses a short fictional film, ‘The Wrong Kidney’, created to explore the complexities…

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  • Safety

“Why Are We Having More Incidents?” Causal Loops in Reactions to Unwanted Events

  • by stevenshorrock
  • Posted on 29/01/202427/05/2024

One way to understand the links between unwanted events, conditions and interventions is via causal…

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  • Systems Thinking

“Why Aren’t They Reporting Incidents?” Influences on Reporting Behaviour

  • by stevenshorrock
  • Posted on 17/11/202330/10/2025

Reporting behaviour associated with safety-related accidents, incidents, and hazards is a concern for many managers,…

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  • Human Factors/Ergonomics

Human Performance in the Spotlight: ‘Human Error’ and ‘Honest Mistakes’

  • by stevenshorrock
  • Posted on 20/10/202330/10/2025

This article is a reproduction of an article published in HindSight magazine issue 35 in September 2023 (all issues available…

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  • Systems Thinking

Diversity of Thought: Surviving and Thriving in a Changing World

  • by stevenshorrock
  • Posted on 29/09/202330/10/2025

In a rapidly evolving world, organisations must adapt to survive and thrive. However, the key lies not only in technological innovation, but in the diversity of thought within an organisation. This article sheds light on the crucial role diversity of thought plays in navigating the complexities of our changing world.

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  • Human Factors/Ergonomics

A Desk Is a Dangerous Place From Which to Watch the World

  • by stevenshorrock
  • Posted on 06/03/202330/10/2025

This article is a reproduction of an article published in HindSight magazine issue 28 in February 2019 on the…

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  • Human Factors/Ergonomics

Work-As-Imagined Solutioneering: Ten Traps Along the Yellow Brick Road

  • by stevenshorrock
  • Posted on 03/03/202324/02/2025

On major projects, some surprises unfold slowly via ‘work-as-imagined solutioneering’. Based on observations in several industries, Steven Shorrock presents ten traps that we can all fall into.

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  • Human Factors/Ergonomics

Twenty Five Years: Reflections on the Practice of Improving Work

  • by stevenshorrock
  • Posted on 06/11/202217/03/2023

In this post, I reflect on what I learned since graduating and have found to be most important to practice in the design and improvement of work.

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About the Author

Steven Shorrock is an interdisciplinary humanistic, systems and design practitioner interested in understanding and improving work and life.

Chartered Psychologist (CPsychol) | Chartered Ergonomist and Human Factors Specialist (CErgHF) | BSc (Hons) MSc (Eng) PhD

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Categories

  • Safety (122)
  • Human Factors/Ergonomics (95)
  • Systems Thinking (84)
  • Culture (30)
  • Humanistic Psychology (21)

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  • human factors (64)
  • Systems Thinking (59)
  • safety-II (51)
  • work-as-done (51)

Year

  • 2025 (30)
  • 2024 (36)
  • 2023 (107)
  • 2022 (52)
  • 2021 (5)

Human Factors & Ergonomics in Practice

'Human Factors & Ergonomics in Practice' concerns the real practice of human factors and ergonomics (HF/E), conveying the perspectives and experiences of practitioners and other stakeholders in a variety of industrial sectors, organisational settings and working contexts. Buy direct from Routledge.

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Top Posts

  • Four Kinds of ‘Human Factors’: 2. Factors of Humans
  • The Varieties of Human Work
  • Four Kinds Of Thinking: 1. Humanistic Thinking
  • Why Do We Resist New Thinking About Safety and Systems?
  • 'Human Factors' and 'Human Performance': What's the Difference?
  • What Human Factors Isn't: 1. Common Sense
  • Four Kinds of Human Factors: 4. Socio-Technical System Interaction
  • What Human Factors Isn't: 2. Courtesy and Civility at Work
  • The HAL 9000 Explanation: “It Can Only Be Attributable to Human Error”
  • Human Factors and Ergonomics: Looking Back to Look Forward

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